John Pearson's Buckets Blog

About

June 19, 2025

Founders, Keepers: Why Founders Are Built to Fail, and What It Takes to Succeed

Issue No. 649 of Your Weekly Staff Meeting has this warning about founders: “When it comes to founder weaknesses, you’re not trying to get from good to great. You’re trying to get from terrible to average.” Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home. And, check out the 20 management buckets (core competencies).

The authors of Founders, Keepers describe a startup founder: “Whereas the regular employee can detach and go home and focus on their family…they get to leave it behind. That’s not the case for him. He has no off button.”

46 Competencies of Successful Founders!

Are you a founder? Do you work for a founder? Serve on a founder’s board of directors? Got fired by a founder? Wanna be a founder? I’ve got a book for you!

FOUNDERS, KEEPERS:
Why Founders Are Built to Fail,
and What It Takes to Succeed
by Richard Hagberg, PhD, and Tien Tzuo,
with Gabe Weisert (June 17, 2025)

Author Rich Hagberg confesses: “I’m a recovering founder. I fit the classic profile: high on vision, medium on relationships, and abysmal at execution. In other words, I’m part of the problem.”

Fifteen years ago, Hagberg (a psychologist often referred to as Silicon Valley’s “CEO Whisperer”), began focusing his leadership coaching practice on founders, “because I found that I could personally relate to my clients. I resemble the people I am seeking to help.”

Along with co-author Tien Tzuo (the guy who invented the phrase "Subscription Economy"), they conducted deep research on founders—those who failed and those who succeeded. They concluded: “Founders are ticking time bombs.” (But it gets worse—and don’t ever say I didn’t warn you!)

Analyzing Hagberg’s database (with personality tests and 360 feedback) on 122 founders, the authors landed on what they call “The Three Pillars of Leadership.” (Warning: trouble ahead!)

THE VISIONARY EVANGELIST
“A great thinker and visionary. But could not get s*** done to save his own life.” (anonymous 360 feedback on a founder)

THE RELATIONSHIP BUILDER
“Wanting to please everyone all the time sometimes just isn’t possible.” (anonymous 360 feedback on a founder)

THE MANAGER OF EXECUTION
“There are days when I’m glad that I work with him, not for him.” (anonymous 360 feedback on a founder)

You’ll hit paydirt on pages 25-27: “The Visionary Evangelist, the Relationship Builder, and the Manager of Execution are all essential to the success of any organization, but each brings unique strengths and corresponding weaknesses. Founders gifted in just one leg of this three-legged stool create a dangerous imbalance. The message is clear: “…to be an effective founder, you have to be good at lots of things.”

If you work for a founder, or serve on a founder’s board—you could probably fill in the blanks on founder weaknesses. The authors quote a founder’s colleague:

“The startup is an extension of his being, and so he is amped all the time,” says a colleague. “Whereas the regular employee can detach and go home and focus on their family or whatever.
They get to leave it behind. That’s not the case for him.
He has no off button.”

FOUNDER WEAKNESSES:
• The Visionary Evangelist: “drive-by delegation,” “tend to get distracted by shiny objects,” “quickly bored by routine.” And, “They are inspirational speakers who are frequently disasters at small talk.”
• The Relationship Builder: “They are conflict resolvers who hate conflict.” “…driven by a need to be liked by everyone, they don’t like to deliver bad news…” And this: “Their deep empathy and desire to avoid conflict can make them indecisive and overly accommodating.” In short, “they can be too nice for their own good.”
• The Manager of Execution: While this type of founder’s favorite phrase is “Vision without execution is hallucination,” they elevate micromanagement to an art form. They like to be in control. “They often suffer from ‘engineer’s disease’—because they are experts in a certain financial or technical discipline, they are therefore experts in everything.” (Yikes!)

HAGBERG’S 46 COMPETENCIES! You’ll likely skip to pages 233-239 for the results of the 360 assessments of leadership capabilities “of almost 2,000 executives from multiple industries and in multiple countries.” Most were rated by an average of 12 people, including: their direct manager, their direct reports, board members, advisors, and other employees.

The authors remind us that scaling precedes success. (See my 2018 book-of-the-year, Scaling Up.) “These are the competencies that are required to grow a large organization, as exhibited by leaders who have successfully accomplished that monumental task.” Each of the 46 competencies include a two- to three-line definition. Examples:

• “Agent of Change—Challenges the status quo, supports fresh perspectives, tries out new approaches, and enlists support for change initiatives.”
• “Creating Buy-In—Effectively builds commitment and wins support for initiatives through personal and professional credibility, trustworthiness, persuasive communication, stakeholder involvement, and by aligning expectations.”
• “Decisiveness—Makes clear-cut decisions without unnecessary delay, even in tough situations.”

If you’re already an expert at the above three competencies, don’t become a founder yet—see the other 43 critical competencies. Ask your direct reports to rate you at: Coaching, Listening, Culture Management, Delegation and Empowerment, Finding and Attracting Talent, Emphasizing Excellence, Information Sharing, Negotiation, Social Astuteness, Strategic Focus, and 33 more! (Must read and master: all 46 competencies!)

What Makes a Founder a Founder? Chapter 2 explores three types of founders: The Good, The Bad, and The Worse!
• GOOD. “Almost all founders are strong Visionary Evangelists.” (Note: They read books and articles.) “Founders work incredibly hard. Running a startup was once memorably compared to ‘crawling across broken glass.’”
• BAD. Founders generally score lower than average on “360 ratings of sensitivity, consideration, and empathy.”
• WORSE. “Founders are terrible at giving praise and recognition. They’re equally abysmal at coaching. They tend to throw people into the deep end and expect them to figure out how to swim.”

Hagberg and Tzuo add, “When it comes to founder weaknesses, you’re not trying to get from good to great. You’re trying to get from terrible to average.”

MORE MUST-READ CHAPTERS. If you’re a founder, a founder wanna-be, or married to a founder, you will read every page of this book. With a pen. Twice.

You’ll learn the differences between successful and unsuccessful founders—and how to develop the skills required to scale. (Buy this book for your founder friends.) Must-read chapters include:
• The Myth of the Genius Jerk
• Working Through Others: From Loners to Leaders
• From Dictator to Facilitator: How to Implement Strategy
• The Bridge Between Strategy and Execution: Planning, Prioritizing, and Maintaining Focus

MORE SUCCESS INSIGHTS:
• “10 Questions: Focus, Prioritizing, and Planning” (Example: “How disciplined are you about following through on plans, ensuring that projects reach completion rather than losing momentum?”)
• The Team Assessment Quiz (15 poke-in-the-ribs statements)
• “10 Questions: Facilitating Conflict Resolution” (Example: “When there’s a disagreement, are you quick to assert your solution without truly understanding all sides?”) Note: see my recent book review.

Chapter 14, “Mastering the Execution Triangle: Delegation, Accountability, and Coaching,” may surprise you. The authors believe that the execution triangle works “differently for founders than professional managers. It’s a trickier balance.”

They note Paul Graham’s insights and the answer to “founder mode” when founders hire bright people, but somehow feel they’ve given up control. Hagberg and Tzuo mention Airbnb’s founder, Brian Chesky, who had to get back “in the details and get very, very hands-on.” Interesting: read Ben Cohen’s WSJ interview with Chesky, May 13, 2025, or listen to the interview (19 minutes).

What’s the point of this book?

“Dear Founders,
It’s a difficult truth: to grow your startup,
you have to grow as a person.”

TO ORDER FROM AMAZON, click on the title for Founders, Keepers: Why Founders Are Built to Fail, and What It Takes to Succeed, by Richard Hagberg, PhD, and Tien Tzuo, with Gabe Weisert. And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) In March when everything was going swimmingly, the WSJ ran a fascinating article, “Trump and Musk Share the Founder’s Mindset.” The article mentioned the HBR Press book, The Founder's Mentality: How to Overcome the Predictable Crises of Growth. Have you ever read a book about founders? Describe three strengths and three weaknesses that you’ve observed about founders.

2) Yikes! In Chapter 3, “The Myth of the Genius Jerk,” Hagberg and Tzuo ask, “Aren’t all founders a bit narcissistic?” They answer their own question: “Of course they are. A heightened sense of self-worth is fundamental to their identify.” Yikes, again! But…wait. According to Darrell Puls, “Narcissism is a spectrum condition meaning that it goes from the least inclination to full-blown Narcissistic Personality Disorder (NPD).” So…maybe before you throw the first stone, read my review of Let Us Prey, Revised Edition: The Plague of Narcissist Pastors and What We Can Do About It. Question: You’re on a founder’s board. How would you coach your founder who tilts high on the spectrum?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #19 of 99: Yours Truly

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #19 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

Yours Truly:
An Obituary Writer's Guide to Telling Your Story
by James R. Hagerty

The author inspires: “Don’t let anyone tell you that sharing your story is selfish, a sign of conceit or vanity. It’s an act of generosity.” He quotes poet Jim Harrison, “Death steals everything except our stories.”
• Read my review (Issue No. 564, June 14, 2023).
• Order from Amazon.
• Listen on Libro (6 hours, 16 minutes).
• Management Bucket #19 of 20: The Printing Bucket (aka The Communications Bucket)

“No, telling your story is not another irksome task, like making a will or clearing out the attic. Telling your story is less difficult than you may imagine. Telling your story can be amusing. It can pay off in unexpected ways.” As the only fulltime obituary writer for The Wall Street Journal, Haggerty suggests you ask yourself three questions:
• What were you trying to do with your life?
• Why?
• And how did it work out?

Podcast via AI
Oh God, I’m Dying!

Click here to listen to the 14-minute AI-generated podcast, featuring two “AI podcasters” who “review” John’s review of Oh God, I’m Dying! How God Redeems Pain for Our Good and for His Glory, by Terry Powell and Mark Smith. (Read John’s review here.) Visit here for more AI-generated podcasts. (You'll need a Google account.)

Pie-Eating Contest Prize:
More Pie!

The authors of Founders, Keepers reference another book on start-ups, Zero to IPO: Over $1 Trillion of Actionable Advice from the World's Most Successful Entrepreneurs (read my review). Frederic Kerrest offers another metaphor for founders: “Some people say leading a fast-growing startup is like winning a pie-eating contest: the grand prize is that you get to eat even more pie.” For more book reviews, visit Pails in Comparison Blog.

Your Weekly Staff Meeting is emailed free one to three times a month to subscribers. We do not accept any form of compensation from authors or publishers for book reviews. As an Amazon Associate, we earn Amazon gift cards from qualifying purchases. As a Libro.fm Affiliate, we earn credits. PRIVACY POLICY: Typepad, Inc. hosts John Pearson's Buckets Blog. We use Mailchimp as our marketing platform for Your Weekly Staff Meeting eNews. By clicking (above) to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy policy here. (c) Copyright 2025. John W. Pearson. All rights reserved.

02:09 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Founders Keepers, John Pearson’s Buckets Blog, Richard Hagberg, strengths, Tien Tzuo, weaknesses, Your Weekly Staff Meeting

June 9, 2025

How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home

Issue No. 648 of Your Weekly Staff Meeting asks you raise your hand if you ever have conflicts with coworkers or family. (I see those hands—and now there’s help!) Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of The Activator Advantage: What Today's Rainmakers Do Differently from HBR Press. And, check out the 20 management buckets (core competencies).

The authors of How to Get Along With Anyone list nicknames for each of the five conflict styles. If your conflict style is Collaborator, perhaps “The Hostage Negotiator” moniker will be on your next office desk nameplate!

Your Best & Worst Teammates!

Raise your hand if you’ve read one or more books on dealing with conflict. Now…raise your other hand if you still experience conflict in your relationships. OK…I see those hands. (But…good news! Help has arrived!)

How to Get Along with Anyone:
The Playbook for Predicting and Preventing
Conflict at Work and at Home
by John Eliot and Jim Guinn (Feb. 18, 2025)

Really, Pearson? You read another book on predicting and preventing conflict in the workplace and at home? Why?

Duh! But this review isn’t about me and my conflicts—but I’ll tell you what intrigued me about this book. (And for the record: this is the first of my “Summer Shorts” reviews—quick-read reviews of books to bring along to the beach or the mountains.)

#1. FIVE CONFLICT STYLES. For years, I’ve addressed conflict through the filter of the four social styles (see the People Bucket): Analyticals, Amiables, Drivers, and Expressives. But the co-authors of How to Get Along With Anyone (Fortune 500 consultants, coaches, mentors to pro athletes, psychologists, mediators, and more) say there are FIVE conflict styles—and you can master them. Hmmm!
• AVOIDER: Uninterested in minor details; excels in solitary work with a knack for concentration.
• COMPETITOR: Always pushing the envelope; never rests on laurels and takes risk for achievement.
• ANALYZER: Evidence-based and methodical; patiently gather info before acting.
• COLLABORATOR: A deeply caring, “oration virtuoso” relying on exceptional relationships skills.
• ACCOMMODATOR: Prioritizes achievements and well-being of those they care about over their own.
Recognize anyone on your team—or in your family. Or you?

#2. MEMORABLE NICKNAMES! Warning! You may be tempted to order office nameplates with appropriate nicknames for your co-workers, but maybe hold off until your whole team has read the book. (LOL.) John Eliot and Jim Guinn deliver these memorable monikers:
• AVOIDER: The Golfer, The Chess Master, The Artist, The Architect
• COMPETITOR: The Linebacker, The Firefighter, The First Responder, The Race Car Driver, The Gladiator
• ANALYZER: The General Manager, The Detective, The Explorer, The Archaeologist
• COLLABORATOR: The Agent, The Diplomat, The Hostage Negotiator
• ACCOMMODATOR: The Point Guard, The Concierge, The Conductor, The Sherpa
What’s your nickname?

#3. BEST & WORST TEAMMATES. Face it—we naturally gravitate to certain styles. The authors enrich those inclinations with best and worst pairings. Examples:

BEST TEAMMATES:
• Avoiders work well with Accommodators.
• Competitors work well with Avoiders.
• Analyzers work well with Collaborators.
• Collaborators work well with Analyzers.
• Accommodators work well with Avoiders.

WORST TEAMMATES:
• Avoiders don’t work well with Analyzers.
• Competitors don’t work well with Analyzers (in the short term), and Accommodators (in the long term).
• Analyzers don’t work well with Accommodators.
• Collaborators don’t work well with Avoiders.
• Accommodators don’t work well with Competitors.

Note: This is the first of our “Summer Shorts” book reviews—short, crisp, and ready for your summer vacation. Enjoy!

#4. QUICK SNAPSHOTS. The description of each of the five conflict styles includes one-liner memorable snapshots, including: Common Triggers, Strengths, Weaknesses, Ideal Conflict Scenarios, Main Mo, and per above—Nicknames, Best and Worst Teammates. Examples:
• Common trigger for Analyzers: “Haste or rushing; unrealistic offers or proposals; egotistical people, uncompromising people.”
• Common trigger for Competitors: “Back seat drivers; excessive opinions about how a task is or should be being performed; passiveness; inaction, excuses.”

#5. POP QUIZ! CONTEMPORARY EXAMPLES! The authors identify well-known examples of each style. So here’s my pop quiz: Identify the style represented:
• Owl from Winnie-the-Pooh
• Mike Singletary
• Prince Harry
• Dr. Ruth
• George Bailey (Jimmy Stewart) in It’s a Wonderful Life

BONUS! BIG 4 CHECKLIST. Normally, I look for the meat of a book on or around page 25. But I was patient and Eliot and Guinn delivered the payoff on page 55: “Big 4 Checklist.” I photocopied this and will bring it to my next meeting! The first of five columns lists the five conflict styles and then the other column headings showcase the “Big 4 Checklist” in four categories: Mode, Timing, Tone, and Route. Example: How will The Avoider respond when her back is against the wall?
• Mode: E-mail
• Timing: As late as possible
• Tone: Dismissive then blunt
• Route: Avoid, then straight to the source

NEED MORE HELP? Visit the authors’ website, “The Conflict Docs” to learn more. You can also purchase “The Conflict Styles Assessment,” a practical, hands-on tool “designed to help you identify different conflict types.” And as I mentioned, it’s almost summer here in the Northern Hemisphere, so I’m opting for shorter reviews for a month or two, knowing my vacationing readers will have more time to read these books. Enjoy!

TO ORDER FROM AMAZON, click on the title for How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home, by John Eliot and Jim Guinn. Listen on Libro (9 hours). And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:
Does your corporate culture have “rules of the road” for addressing conflict? Is it time to refresh your resource library with selected books and niche chapters on conflict?

Recommendations:
[ ] Overcoming Conflict: How to Deal with Difficult People and Situations, by Bob Phillips. (Read my review.)
[ ] How to Deal With Annoying People: What to Do When You Can’t Avoid Them, by Bob Phillips and Kimberly Alyn. (Read my review.)
[ ] Uncommon Graces: Christlike Responses to a Hostile World, by John Vawter. (Read my review.)
[ ] Why We Argue and How to Stop: A Therapist’s Guide to Navigating Disagreements, Managing Emotions, and Creating Healthier Relationships, by Jerry Manney. (Read my review.)
[ ] How to Work with (Almost) Anyone: Five Questions for Building the Best Possible Relationships, by Michael Bungay Stanier. (Read my review.)

From Peacemaker Ministries:
[ ] The Peacemaker: A Biblical Guide to Resolving Personal Conflict, by Ken Sande. (Read my review.)
[ ] Daily Wisdom for Peacemaking: A 365-Day Devotional, by Brian Noble. (Order from Amazon.)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #18 of 99: The E-Myth Revisited

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #18 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

The E-Myth Revisited:
Why Most Small Businesses Don't Work
and What to Do About It
by Michael E. Gerber

According to the author, 40 percent of all small businesses fail in their first year. Of those that survive one year, 80 percent fail in the next five years. Only 20 percent that make it past five years are around for 10 years. Yikes!
• Read my review (Issue No. 32, April 9, 2007).
• Order from Amazon.
• Listen on Libro (8 hours, 5 minutes)
• Management Bucket #18 of 20: The Systems Bucket

I recently recommended this book to a person who the author describes as one “stricken with an entrepreneurial seizure”—a great label! Read why technicians who become CEOs or business owners (entrepreneurs) often miss the key steps for building a business when stricken with an “entrepreneurial seizure” (aka "The E-Myth").

It’s likely that your organization has content or program experts who are now managing departments or divisions, but still operating as technicians. This book could be a life-saver for them (or you). If you read it way back when—read or listen to it again. These three minutes are memorable!

Podcast via AI
4 Leadership Books and
48 Niche Chapters!

Click here to listen to the 12-minute AI-generated podcast, featuring two “AI podcasters” who “review” John’s reviews of four books with 48 niche chapters, including Leading People from the Middle, by Bill Robinson. (Read John’s review here.) Visit here for more AI-generated podcasts.

Time Management
#2 of 12

Here’s Book #2 of 12 in our “book-a-month” time management series. Time is not the problem, Charles Hummel preaches. The problem is priorities. “We live in constant tension between the urgent and the important.” Read my review of this 31-page (not a typo) pamphlet that packs a punch: Tyranny of the Urgent. And visit Pails in Comparison Blog for more book reviews.

07:15 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: conflict styles, How to Get Along With Anyone, Jim Guinn, John Eliot, John Pearson’s Buckets Blog, Your Weekly Staff Meeting

May 26, 2025

The Activator Advantage: What Today's Rainmakers Do Differently

Issue No. 647 of Your Weekly Staff Meeting suggests that if you’re working or checking email today on Memorial Day, you should probably read this book from HBR Press, “The Activator Advantage: What Today's Rainmakers Do Differently.” Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of The 10-Second Rule. And, check out the 20 management buckets (core competencies).

The authors of The Activator Advantage are cheerleaders for “developing a consistent, metronomic cadence.” (I know. You gotta keep viewing this video!)

Who's the Most Productive: Realists, Debaters, Confidants, Experts, or Activators?

If you’re in the professional services industry (consulting, accounting, law, public relations, executive search, marketing and advertising, to name just a few...), I’m guessing you’re working today. (What’s a holiday?) Or...are you already reading this hot-off-the-press book from Harvard Business Review Press?

The Activator Advantage:
What Today's Rainmakers Do Differently
by Matthew Dixon, Rory Channer,
Karen Freeman, and Ted McKenna (May 20, 2025)

Wait! Don’t delete this eNews! If you are not in the professional services industry, I’m predicting you will still find immense value in reading this book. Or…just order the book for your favorite consultant, CPA, marketing guru, or other professional—and then ask them to give you their Top-10 take-aways over lunch—and what’s applicable to your organization. (Shock them further—and pay for lunch!)

The four co-authors of The Activator Advantage are partners at DCM Insights, a company that helps professional services firms improve business development. Matthew Dixon hooks you immediately in the Preface by describing his presentation to 400 partners of a strategy consulting firm at their annual retreat. His talk flopped and though scheduled for 60 minutes, the managing partner asked him to stop after 45 minutes! (Must-read story. Awkward!)

Dixon was told—in no uncertain terms—that this firm did NOT do sales. One of the senior partners later explained to Dixon that “the group had a deep aversion to the ‘S word,’ as he called it. ‘Sales,’ he explained, ‘has a very pejorative connotation around here.’”

As a result, Dixon and his co-authors went back to the drawing board and this book is the result: original and break-through research on five types of professionals. And get this—just one type, the “Activator,” is overwhelmingly more successful than the other four types in growing the business.

They collected detailed data on nearly 3,000 partner-level professionals across more than 40 professional services firms. Then they zeroed in on the top 80 business developers. “These interviews helped us to understand not just what they do, but how they do it—and even more importantly, why they do the things they do.” The results, discovered the authors: “something entirely unexpected.”

The authors write, “The results are eye-opening. It turns out that four of the five profiles—Realists, Debaters, Confidants, and Experts—are, in fact, negatively correlated with performance…” The more this average professional were to lean into any of those approaches, the worse they would perform relative to how much revenue they could generate. More concerning than this, however, is that 78 percent of the professionals we studied fell into one of those four profiles.”

(Now I have your attention, right?) Whether you’re in a professional services firm—or you rely on these firms—you do want to know how to apply this research to your own shop. Nonprofit leaders will especially want to know how to identify an “Activator” who would make an effective fundraising professional.

THE 5:

EXPERTS: Known for their deep knowledge and technical mastery, Experts "spend disproportionate time burnishing their images as thought leaders in the market through writing, publishing, speaking, and serving on industry panels and boards," not growing the business. (“I didn’t go to law school to become a salesperson.”)

CONFIDANTS: Trusted and empathetic, Confidants build deep relationships with clients, often becoming their go-to advisors for both personal and professional matters. (Yet…they think they are immune to the coming changes in client loyalty.)

DEBATERS: These are the challengers and critical thinkers who thrive on intellectual engagement, questioning assumptions to sharpen ideas and strategies. They, not the client, know what the client needs! (And…they’re described by their colleagues as “sharp-elbowed, opinionated know-it-alls.”)

REALISTS: Grounded and pragmatic, Realists focus on what’s practical and possible, often tempering ambition with a clear view of risks and constraints. Establishing trust is a big deal, knowing that clients have "been burned in the past by a professional." (Yet…may misunderstand that selling professional services—often intangible services—requires a very different mindset, as Clayton Christensen argues in this 2013 HBR article.)

ACTIVATORS: Get this: they generously share their rolodex with clients! Visionary and action-oriented, Activators are the catalysts who initiate movement, rally others, and relentlessly drive progress and results. (And…they are “super-connectors,” heavy users of LinkedIn, and they don’t attend “an event hoping business development will happen,” but participate in conferences and industry gatherings “to make business development happen.”)

MUST-READ. It’s tough to land on my favorite chapter, but it might be “How Activators Commit to Business Development.” The what, how, and why details are fascinating. Example: one Activator has a routine where every Sunday night he religiously “writes three categories on a blank sheet of paper: client interactions, deal-specific action items, and ways to engage prospects and clients.” He practices a weekly rhythm of biz development next steps.

That’s all part of two critical habits of Activators:
• Habit 1: Business Development Rhythm
• Habit 2: Prioritization

Under Habit 1, the authors are cheerleaders for “developing a consistent, metronomic cadence.” I love that phrase. (See the graphic above!) They write, “The consistency with which Activators reserve time for business development is the most critical, practical difference between Activators and non-Activators.”

They urge professionals to avoid “intermittent business development” and they note three major problems with that routine:
1) The lack of new contacts (it’s a “numbers game”).
2) It leads to “opportunity spoilage.”
3) It’s inefficient. (“New contacts need nurturing. The longer we take between interactions, the more work it requires to rebuild that relationship.”)

Here are more reasons to read this new book:
• Research by psychologists at Case Western Reserve University: Is willpower a learned skill? And why willpower, at some times and on some days, is less. (Read more about fresh-baked cookies and radishes!)
• The chapter, “The Moments That Matter to an Activator,” includes a four-step “framework for insights to create client opportunities: Hypothesize, Disrupt, Justify, and Connect.”
• Client loyalty, research is showing, is way down. The authors quote Marshall Goldsmith’s wisdom, “what got you here won’t get you there.” So “…professionals should look to add Activator tools to their toolbelts and evolve their approaches to better suit the needs of a changing market” and “future-proof your success…”
• Maybe start with the chart on page 29: “The Activator Model” with a unique 4 x 3 matrix: Activator behaviors, Activator habits, Activator mindsets, and Activator pivot points. (They add it’s not a sales methodology or a step-by-step approach—like baking a cake—but it’s a “road map.” See the chapter, “Why Activators Win.”)

So what do today's rainmakers do differently?
• Option 1: Read the book.
• Option 2: Delegate your reading to a team member or board member.
• Option 3: Gift the book to a professional firm you work with and ask for 10 take-aways!

TO ORDER FROM AMAZON, click on the title for The Activator Advantage: What Today's Rainmakers Do Differently, by Matthew Dixon, Rory Channer, Karen Freeman, and Ted McKenna. Listen on Libro. And thanks to Harvard Business Review Press for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) The Activator Advantage notes three major problems with “intermittent business development” (see above). What else might happen when you have a lack of consistency when seeking to grow your business?

2) Patrick Lencioni went off script a bit for his memorable book, Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty. Lest you think this book also doesn’t relate to you, think again. In classic Lencioni story-telling style, this very, very humorous fable convicts, gives hope, challenges, and offers memorable teachable moment stories. (Yes…I read the most poignant and funniest ones to my wife.) Who, on our team, should read this book?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #17 of 99: The Starfish and the Spider

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #17 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

The Starfish and the Spider:
The Unstoppable Power of Leaderless Organizations
by Ori Brafman and Rod A. Beckstrom

In my 2007 review, I wrote about a new revolution you might have missed—what happens in movements without a hierarchy. According to this classic book, “a lack of traditional leadership is giving rise to powerful groups that are turning industry and society upside down.” Still relevant almost 20 years later?
• Read my review (Issue No. 21, Jan. 27, 2007).
• Order from Amazon.
• Listen on Libro (5 hours, 43 minutes)
• Management Bucket #17 of 20: The Operations Bucket

Do leaderless organizations actually work? Cut off a spider’s head and the poor guy is dead meat. Slice a leg off a starfish and the separated leg rejuvenates into a new starfish. This 2006 book spotlighted a new sea change afoot: decentralized organizations (starfish) that were giving the top-down centralized organizations (spiders) a run for their money. Still relevant?

For an entertaining, but highly informative and important look at why the Apaches, the Quakers, Alcoholics Anonymous, Wikipedia, craigslist (note the lower case "c") and other “open source” movements have changed and are changing the world, read or listen to this book.

Read why your vision will explode with new ideas and opportunities once you understand why when MGM (a spider) won their Supreme Court decision against Grokster (see also the Napster case), they really lost. (Listen free to the first five minutes of Chapter 1.)

Podcast via AI
Boards That Lead

Click here to listen (12 minutes) to the AI-generated podcasters who “review” John’s review of Boards That Lead: When to Take Charge, When to Partner, and When to Stay Out of the Way, by Ram Charan, Dennis Carey and Michael Useem. (Read John’s review here.) Visit here for more AI-generated podcasts.

Crazy Busy?

Too busy? Too crazy busy? Need a refresher on time management? Me too! Join me for a 12-month leisurely marathon through 12 “time management” books (one per month). I’m reading (or re-reading) some classics and a few new ones. Click here for the list. And, visit Pails in Comparison Blog for more book reviews.

03:00 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, Karen Freeman, Matthew Dixon, Rory Channer, Ted McKenna, The Activator Advantage: What Today's Rainmakers Do Differently, Your Weekly Staff Meeting

May 17, 2025

The 10-Second Rule: Following Jesus Made Simple

Issue No. 646 of Your Weekly Staff Meeting spotlights “The 10-Second Rule” that may take a lifetime to learn—but it’s worth it! Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of The Psychology of Leadership: Timeless Principles to Improve Your Management of Individuals, Teams… and Yourself! And, check out the 20 management buckets (core competencies).

The author of The 10-Second Rule imagines that he's playing baseball with Jesus! He's the pitcher and Jesus is the catcher. Jesus signals a fastball, but the author responds, "No, not a fastball." (Read how it ends!)

The Good Samaritan for Dummies!

Guarantee. If you’re bold enough to read this book, you will never forget the simple, but punch-in-the-gut message. And that’s a good thing—because you’ll be on the road to experience more joy in your daily routine than you ever thought possible.

The 10-Second Rule:
Following Jesus Made Simple
by Clare De Graaf (Paperback edition: April 28, 2015)

The author, who describes himself as a follower of Jesus, businessman, and “a full-time volunteer spiritual mentor of men,” recalled the time his kids wondered why he didn’t help the homeless person asking for money when they were stopped at a traffic light. His response was inadequate—and it made him think: “Why is it that I feel so unprepared for these ‘pop quizzes’ God occasionally sends my way?”

So what’s The 10-Second Rule™?

“Just do the next thing
you’re reasonably certain
Jesus wants you to do
and commit to it immediately—in the next 10 seconds—
before you change your mind!”

Here are two options for you:
• Option 1: Read the book and skip the rest of this review. (Best option!)
• Option 2: Read my review first, but warning—no way will my paltry ponderings communicate the simplicity and brilliance of this quick-reading book. Honest. I was tempted to just give you the title and the Amazon link—and then exit this review.

So…here goes, but where to start? Maybe De Graaf’s baseball story in the chapter, “Listening to God.” Are you like me—often waiting for an unmistakable sign from Heaven—before you serve Jesus today? The author imagines this scene: “I’m playing baseball with Jesus.” De Graaf is the pitcher. Jesus is the catcher.
• Jesus signals a fastball. (De Graaf shakes his head—“No, not a fastball.”)
• Jesus signals a slider. (“No, I’m not comfortable with that one either.”)
• Jesus signals a third sign. (“No, not today, thank you!”)

Jesus, disappointed, decides “to let me throw whatever I want to.” You get the metaphor, I know. De Graaf asks, “Has Jesus stopped giving you signals?” He answers his own question: “I doubt it. He never stops speaking to his children. Is there a signal God’s been trying to give you, even as you read this sentence, that you’ve ignored because you just don’t want to obey?” Yikes.

VIEW THIS 1-MINUTE VIDEO:

View this one-minute video and learn why John Ortberg, Joni Eareckson Tada, David Green, Roy Peterson, and others appreciate The 10-Second Rule.

The book was published in 2010 and my friend Dan Busby (1941-2022) sent me this book in 2012. But…yikes! I set it aside on my over-crowded “to be read” bookshelf—and only discovered it last week! Oh, my. On Heaven’s side, I will thank Dan—and apologize for the 13-year delay in reading and reviewing this extraordinary book. (Will there be apologies in Heaven?)

Dan clearly loved the baseball references in The 10-Second Rule. (See Dan’s baseball books.) I’m sure we both would have resonated with Clare De Graaf’s “batting average” of missing the mark on the 10-Second Rule. De Graaf writes:

“You may be asking yourself just how often I obey the Rule myself. I don’t know—40, 50 percent. Maybe. On a good day.” Yet he adds, “This is where grace shines. Nothing about our relationship with God is based on a percentage, or we’d give up altogether.”

I’ve already read half-a-dozen astonishing Rule stories to my wife, Joanne. Simply stunning. You’ll also share these stories with your friends, family, and co-workers. Examples:
• The businessman who thanked an airline employee with a twenty. (Little did he know!)
• The guy who wanted to help a homeless person—yet upon opening his wallet, he had just one dollar in it. Read what the giver learned about himself.
• Amazing stories about Brad, Susan, Veti, and Kyle. Learn why Kyle, a recent high school grad, anonymously gave his school an envelope stuffed with $20 bills ($500 worth!)—with a challenge for 25 students. (But note: the Rule is not always about money.)

Can we really be sure to trust the “impressions” from the Lord to take action within 10 seconds? De Graaf acknowledges, “…when we’re not sure, we tend to play it safe—and do nothing.” But he cheers us on with this: “…I only need to believe it’s the kind of thing Jesus himself might do if he were me. I don’t need to be 100 percent certain. In fact, the need for certainty is often the enemy of obedience.”

In seeking to discern God’s voice (see Chapter 3), the author says that “the impressions you and I receive from God generally fall into three broad categories.”
• Reminders: aka “green lights”—as in “a thou shalt.”
• Warnings: “These impressions are like a warning buzzer about a sin we’ve already committed or we’re contemplating (a thou shalt not).”
• Special Instructions: “…like an instant message, giving us specific guidance as to who we ought to serve, and how, at a given moment.”

De Graaf’s wisdom on warnings for teens is a tad contrarian—but memorable. He recommends that all of us (adults and kids) establish “pre-decisions”—so we’ll be ready to make God-honoring decisions in those 10-second opportunities.

But for teens, he tells about a leader who suggested they skip church one Sunday to “give them some personal time for this one assignment—spend an hour or two along with God, seek his guidance, and then make a mental list, strictly between God and yourself, of the things you’ll never do, or never do again.” That has powerful potential, right?

The chapter, “Love the One You’re With,” spotlights the Good Samaritan and begins with this from Dallas Willard: “In the morning we cannot yet know who our neighbor will be that day.” De Graaf writes, “It’s a story we all know. In fact, one of the problems with this story is that it’s too familiar. Even non-Christians know what the Good Samaritan did…”

So he urges us—as we test the water on the 10-Second Rule—not to choose sides and refrain from doing the moral math on who might be unworthy of our ego-driven benevolence. The Good Samaritan, says De Graaf, “…was compassionate enough to do something incredibly kind, at considerable expense and inconvenience, without knowing whether the victim was a good guy or a jerk.” Oh, my. This is serious stuff—isn’t it?

So…noting that John Ortberg endorsed this book—and appreciating Dallas Willard’s quote—I was reminded that Ortberg asked his publisher to title one of his many books, “Dallas for Dummies.” (They said no!) Hence—I labeled this book review, “The Good Samaritan for Dummies.” (But really…it’s so much more than a 101 course in listening to and acting on God’s voice.)

Example: To prepare for those 10-second rule encounters, De Graaf reads through all four Gospels every year. Why should we go deep and even deeper? “To really follow Jesus, you’ll need to know the whole counsel of God—to know everything that God has tried to communicate to us in the Bible. Your goal is nothing less than building a biblical worldview for yourself—a practical, working theology that informs every moral or spiritual decision you’ll ever make!” (See more on worldviews here.)

De Graaf blends humor with wisdom and poignant stories. I will keep this book close.
• “There’s a joke about a church leader who once cried out in exasperation, ‘Prayer! Has it come to that?’”
• “If you are not faithful in the little things, you will not be entrusted with greater things. Let’s be honest. Okay, I’ll go first. I don’t daydream about being faithful in small things.”
• He references “baby steps” from the Bill Murray movie, What About Bob?
• In the chapter, “The School of Jesus,” De Graaf mentions one of his favorite TV series, The West Wing, and what we can learn from Sam Seaborn (Rob Lowe), President Bartlet’s speech writer. (Here’s another speech writer’s wisdom from 2024.)
• De Graaf’s daughter, Megan, blogged this: “And I hate it when I have to ask my kids to do something a million times before they do it and I’m sorry I do that to God all the time. All the time.”
• “Society refers to nice things people do for others as ‘random acts of kindness.’ However, God is anything but random.” De Graaf reminds: “…no impression that’s truly from God is ever random.”

De Graaf promises that when millions of us get “intentional about imitating Christ, the kingdom family will explode! The 10-Second Rule is more than just a clever memory device to help us tweak our obedience skills some. It’s one of the primary ways God’s will gets done on earth as it is in heaven: by following Jesus’ directions day and night—imitating him.”

Gratefully, De Graaf doesn't just leave us with a “Just Do It” command (or commercial). His website resources are helpful for leveraging The 10-Second Rule in your church, small group, and in your mentoring.

I’ll wrap this up with De Graaf’s quote from Søren Kierkegaard: “The Bible is very easy to understand. But we Christians are a bunch of scheming swindlers. We pretend to be unable to understand it because we know very well that the minute we understand, we are obliged to act accordingly.”

Maybe in the next 10 seconds, you should order this book?

TO ORDER FROM AMAZON, click on the title for The 10-Second Rule: Following Jesus Made Simple, by Clare De Graaf. Listen on Libro (3 hours, 56 minutes). Note: This paperback edition includes a 15-page study guide.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Do you have a rule of life? The concept is not new. Read my review of Steve Macchia’s book, Crafting a Rule of Life: An Invitation to the Well-Ordered Way.

2) LOL! When I found The 10-Second Rule on my “to be read” bookshelf, I thought the book was about time management—so I added it to my list of 12 time management books I plan to read over the next 12 months. Oh, my. Curve ball! But this may be the most important book I will read this year. Besides the Bible, what’s the most life-changing book you’ve ever read?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #16 of 99: Top Ten Ways to Be a Great Leader

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #16 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

Top Ten Ways
to Be a Great Leader
by Hans Finzel

Can you ever read too many books on effective delegation? No! "Delegation" is just one of the “Top-10” insights from leadership guru Hans Finzel. Chapter 8, "'H' Is for Hands-Off Delegation," reminded me again that I was a lousy delegator. Yikes.
• Read my review (Issue No. 366, Aug. 18, 2017).
• Order from Amazon.
• Management Bucket #16 of 20: The Delegation Bucket

I hope these reminders will inspire you to reread this book—or at least the short chapter on delegation:
• “Sloppy delegation is one of the greatest sins of leadership. There seems to be no mistake a leader makes that spreads more misery to followers.”
• “The lack of good delegation is rooted in fear in the leader.”
• “Delegation should match each worker’s follow-through ability.”
• Must-read: “10 Great Tips on Awesome Delegation,” including, “Let go of your desire to do it better yourself.”
• “Over-managing,” writes Finzel, is “one of the cardinal sins of leadership.”

Note: For more on delegation in the boardroom, read Lesson #26, “Big Rocks, Pebbles, and Sand,” in More Lessons From the Nonprofit Boardroom: Effectiveness, Excellence, Elephants!, by Dan Busby and John Pearson. (Read the chapter. Order the book.)

Podcast via AI
Bill Butterworth: Everyday Influence

Click here to listen (7 minutes) to the AI-generated podcasters who “review” John’s review of Everyday Influence, by Bill Butterworth. (Read John’s review here.) Visit here for more AI-generated podcasts.

07:57 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Clare DeGraaf, John Pearson’s Buckets Blog, The 10-Second Rule, Your Weekly Staff Meeting

May 10, 2025

The Psychology of Leadership: Timeless principles to improve your management of individuals, teams… and yourself!

Issue No. 645 of Your Weekly Staff Meeting champions the virtues of lifelong learning. Leaders are readers. The book you read last year may not solve this year's challenges. Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of When Culture Hates You, by Natasha Crain. And check out the 20 management buckets (core competencies).

LOL…but maybe not? What if you just read Drucker—and never ventured into Blanchard, Collins, and Lencioni (re: my Mount Rushmore of Leadership Legends)? Better to keep reading and keep learning! (Note: per the bylaws of Your Weekly Staff Meeting, we're required to run this cartoon at least once a year.)

Beware of “Goal-Induced Blindness!”

Just when I think you’re all in on the SMART goals bandwagon, along comes a contrarian book that cautions: “…like medicine, goals can have side effects.” You and your team members will appreciate this book:

The Psychology of Leadership:
Timeless principles to improve your management
of individuals, teams… and yourself!
by Sébastien Page (April 15, 2025)

Another book on leadership? With 18 (count ‘em) critical principles? Eighteen? Do we really need another 18 must-read leadership lectures? (Wait…forget what I just said. Apparently, there are actually 20 critical core competencies. It’s not just one thing anymore.)

So...yes...more learning from these 18 memorable principles in The Psychology of Leadership—a short course in goals, execution, and the power of personality psychology—from (get this) a finance/investment guy!

PART I: SETTING LONG-TERM GOALS
“You’ve heard that employee engagement, culture, and meaning are important. Start with why! has become a corporate cliché. But practical advice on how to start with why has been lacking.”

Principle 1: Don’t Die on Everest—Beware of the Side Effects of Measurable Goals.
• Sébastien Page warns that “goal-induced blindness happens when you’re so obsessed with reaching a goal that you don’t see the negative consequences of your actions.” He adds, “like medicine, goals can have side effects.”
• Example: Over the last 30 years, says the author, four of every 100 climbers attempting to reach the summit of Mount Everest have died!

Principle 2: Don't Become a Miserable Rich Person—Redefine Success.
• Page recommends an off-site with your team and “…if you’re brave enough to risk a mutiny, ask everyone to shut off their cell phones for the day.”
• See page 31 for your agenda—the PERMA model from Martin Seligman, the founder of positive psychology: (P) positive emotions, (E) engagement, (R) relationships, (M) meaning, and (A) accomplishments.

Principle 3: Learn to Enjoy Mowing the Lawn—Set Goals That Maximize Engagement.
• The author is a fan of the SMART goals acronym, “a favorite of old-school corporate leadership trainers.” (What—me? Old school?).
• “It’s cheesy corporate training stuff, but…it works.”

Principle 4: Make Year-End Reviews Useless—Prioritize Relationships.
• Note: Every chapter has a helpful “Takeaways to Improve Your Game” summary.
• Here’s the LOL conclusion of Principle 4: “Now, can I give you some feedback? Stop using the phrase, ‘Can I give you some feedback?’ You’re welcome.”
• Read more in HBR, "The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall.

Principle 5: Don't Fake It—When You Talk About Meaning, Mean It!
• Read the cringy statements from several companies who each claimed: “We’re making the world a better place through…” The CEOs provided “meaning to their goals rather than pursuing goals that had meaning.” (Gut-check: your goals!)
• Page notes the story about the three bricklayers and the cathedral—and then admits: “I didn’t spend enough time on this topic in the past. I kept my head down and focused on laying bricks.”
• Read the brick story on the "Sacred Structures" website from Jim Baker, a church organizational leadership and management coach.

Principle 6: Ignore the Gifted Kids—Don't Focus on Winning.
• Page quotes Malcolm Gladwell who notes in David and Goliath that “high-achieving, but not genius-level, students who attend prestigious Ivy League universities give up on their ambitions more than other students.”
• The antidote: “You must get off the goals-accomplishment treadmill and rethink your entire goal-setting process. You must redefine success.” (I would add: move from “success” to “significance” per Bob Buford’s wisdom.)

Principle 7: Don't Admire Billionaires—Choose Your Role Models Carefully.
• Bonus! Listen to the first three minutes of Principle 7.
• Warning! “Most incredibly successful people are bad at relationships.” The author's message: “It’s not necessary to be a jerk or sacrifice family life in the name of accomplishment.”

Principle 8: Build a Bigger Rocket—Unleash the Power of Social Comparison.
• Page discusses the unhealthy aspects of social media, but offers contrarian counsel for your team: “Rally your team against a worthy competitor. Make internal competition friendly and enjoyable.”
• “Internal competition should be secondary to collaboration—or even a tool for it.” (Page adds, “And please, please, please, I beg you to hit ‘Like” on my LinkedIn posts.” LOL!)

Principle 9: Upgrade Your Operating System—Identify and Manage Your Core Beliefs.
• You’ll love the author’s transparency. “If you give me the choice between manual labor and a root canal, I might ask you to start the drilling.” He adds, “If a lightbulb goes out, I ask, ‘Can we get someone to fix this?’”
• You’ll appreciate his approach to disagreements with his team at T. Rowe Price. It’s all about their core beliefs, including “Clients First.” “In all cases, whoever can prove—or convince others—that their proposal is best for our clients wins the argument.”

PART II: EXECUTING YOUR GOALS
The author highlights the “ivory tower problem” with execution. “It happens when the decision-makers (generals) have no awareness of what’s happening in the trenches (soldiers), but they’re making critical decisions for those soldiers. Lives are at stake. How do you get generals aware of what’s going on?"

Principle 10: Tune the Engine—Optimize Stress for Peak Performance.
• Yikes! I’ve never read anything helpful on this—until now. “You must adjust how you manage employees based on their stress tolerance. Organizations, too, have an optimal level of stress.” (Must-read chapter.)
• I love his push-backs on certain leadership theories.
• Yet, “Like an elite athlete, realize that you can’t operate at your level without a bit of stress. Isn’t that liberating? Now you can stop stressing about stressing.”

Principle 11: Think About Death—Work Backwards From Your Goals.
• Need to lose 15 pounds in 15 weeks? Read this chapter. Page appreciates Covey’s “begin with the end in mind” wisdom.
• A big believer in mastering “process,” Page reminds us of the two-pizza rule at Amazon and what Jeff Bezos calls the “Day 1” model.

Principle 12: Sit on It—Learn Strategic Patience.
• Of the four social styles, Drivers and Expressives should read this chapter first. Calling for “strategic patience,” the author says the principle is “constantly violated in business.”
• “It speaks to the psychology of decision-making under uncertainty. Most organizations suffer from a false sense of urgency and a bias towards action.” (Read more on the psychology of decision-making and a hypothetical example on "deciding when to get married!")

Principle 13: Separate Signal From Noise—Focus on What Matters.
• “In addition to planning backward and exercising strategic patience, control theory teaches us to separate signal from noise. As a leader, what issues need your attention (signal), and which ones should you ignore (noise)?”
• Bonus: This chapter includes “Top 5 Rules for Corporate Success from Mark” (Mark was a mentor), plus “Sébastien’s Top 3 Additional Rules,” including one page on “Take Care of Yourself” (the importance of sleep, good diet, and exercise).

PART III: UNLEASHING THE POWER OF PERSONALITY PSYCHOLOGY
In this section, the author spotlights the “Big Five Traits” of personality—and weaves them into the psychology of leadership. Each principle features a helpful chart. (Note: non-church language alert for this section.)

Principle 14: Read the Room—Call on the Introverts. [Extraversion]
• Page delivers a short course on Extroverts and Introverts (a good reminder!) and points us to Susan Cain’s TED talk. Why do introverts make good leaders? “…because they’re better than extroverts at empowering others.”
• My question for you: what do you still need to learn? Page writes, “In four words, here’s the most critical lesson in leadership I’ve learned over the last few years: talk less, listen more.”

Principle 15: Don't Run Your Business Like a Democracy—Be Disagreeable, Sometimes. [Agreeableness]
• While the author is extremely well-read and quickly summarizes the big and important ideas in dozens of books—here’s what I really love about Sébastien Page: he’s not afraid to disagree with leadership gurus.
• Example: “What you won’t find in Covey’s book is the notion that sometimes it’s necessary to be disagreeable. As a leader, you can’t always agree with everybody.”
• He adds, “…new leaders who break too many eggs fail.” Yikes! Page reminds us that, per The First 90 Days, “senior leaders who take a new job will fail or succeed within their first 90 days. And by the way, about 50% of leadership transitions fail, with the new leader leaving or getting fired. No pressure!”
• Would you encourage Pope Leo XIV to read The First 90 Days? (This was my 2010 book-of-the-year.)

THERE'S MUCH MORE...but I’m not going to do all your reading and work for you. So…I’ll just tease you with the final three principles—and you’ll need to find the morsels yourself.
• Principle 16: Learn to Love Worry—Harness the Positive Side of Neuroticism. [Neuroticism]
• Principle 17: Be Like Jim Morrison and the Pope—Balance Openness and Structure. [Openness]
• Principle 18: Eat Your Vegetables—Unleash the Power of Good Habits. [Conscientiousness]
The final principle spotlights "the power of habits" and time management. (Watch for my blogs.) And speaking of the new Pope and Catholics, read my recent review of Superhabits.

Guarantee. If you do the work and read (and study) this book, you’ll be a better leader—and the people you’re coaching and mentoring will also grow in their leadership. Marshall Goldsmith agrees!

TO ORDER FROM AMAZON, click on the title for The Psychology of Leadership: Timeless principles to improve your management of individuals, teams… and yourself! by Sébastien Page. Listen on Libro (9 hours, 37 minutes). And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) You’re coaching and mentoring a young leader. What 10 books (or other lifelong learning resources) would you recommend? What’s on your ideal bookshelf? Plus...what are your favorite 10 to 20 "timeless leadership and management principles?"
2) Think back to your first 90 days at your present position. Michael Watkins says you experienced one of four kinds of organizations (or departments) when you arrived. Which one did you inherit in your last transition? His acronym, “STARS,” describes the four: Start-up, Turn-Around, Realignment, or Sustaining Success.
3) Yikes! According to the WSJ, Pope Leo XIV has inherited a “Financial Mess Pope Francis Couldn’t Fix.” Which “STARS” is it: Start-up, Turn-Around, Realignment, or Sustaining Success?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #15 of 99: Making Numbers Count

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #15 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

Making Numbers Count:
The Art and Science of Communicating Numbers
by Chip Heath and Karla Starr

How did I miss this right on page three? “Here’s a quick test of whether you are handling numbers correctly: Go through your letter, document, or PowerPoint deck. Circle each number and then look above and below by one paragraph or bullet point and find the phrase where you translate the number.” (Click here to listen to the first three minutes of pages 3 and 4.)
• Read my review (Issue No. 502, Jan. 12, 2022).
• Order from Amazon.
• Management Bucket #15 of 20: The Budget Bucket
• Listen on Libro (4 hours, 35 minutes).

Translate Dry Stats Into Emotional Moments!
• The Statistic: “40% of U.S. adults do not always wash their hands after using the bathroom at home.”
• The Story: “2 out of every 5 people you shake hands with may not have washed their hands between using the toilet and touching your hands.” (Yikes!)

The authors ask: Are you using examples to better communicate your dry, boring numbers? Examples: “By comparison…” “To put that in context…” “Think of it this way…” When your CFO and board treasurer are talking about the budget—do non-financial staff and board members comprehend? Use stories with your stats. Example:

What’s the difference between a million and a billion? You could give the dry statistics—but where’s the fun in that? (And who would remember?). So the authors create a story. You enter a lottery to win either $1 million or $1 billion—with a catch. If you win, you must spend $50,000 per day. How long will it last? (Click for answer.)

Making Numbers Count is worthy of a second read. Your people (staff, board members, donors, volunteers, etc.) will deeply appreciate the energy you’ve invested in creatively communicating memorable numbers. Guaranteed!

AI Podcast
10 Marketing Principles

Click here to listen to the AI-generated podcasters (10 minutes) who “review” John’s summary of the book he co-authored with Bob Hisrich, Marketing Your Ministry: Ten Critical Principles. (Read John’s updated summary here.) For more podcasts, click here.

1 Cookie or 2 Cookies?

The 10 critical principles in Marketing Your Ministry are as relevant today—as they were in 1990 when Bob Hisrich and Pearson co-authored this book. Examples: “Principle #6. Don’t be the 8th lemonade stand in a row of 9,” and “Principle #7: Don’t over-engineer. Your audience won’t pay extra for something they cannot appreciate.” Read the short summary and discern how you can improve your marketing strategy. Plus, visit Pails in Comparison Blog for more reviews.

12:00 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, leadership, management, psychology, Sébastien Page, Your Weekly Staff Meeting

April 24, 2025

When Culture Hates You: Persevering for the Common Good as Christians in a Hostile Public Square

Issue No. 644 of Your Weekly Staff Meeting urges you to heed this wake-up call about your role for the common good—in spite of a hostile public square. Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my “Part 1 of 2” review of There's Nothing Like This: The Strategic Genius of Taylor Swift and our “Part 2 of 2” video review of this extraordinary book! And check out the 20 management buckets (core competencies).

What’s for breakfast? COOKIES! Ditto lunch and dinner! That would be the worldview and result, suggests Natasha Crain, if you asked 10 five-year-olds to form a new tiny country just for themselves!

Post-Easter Wake-up Call!

I hate to mention this—so soon after Easter—but if you embrace the Christian faith and seek to live out your faith authentically in the public square—Natasha Crain says that the culture HATES you! (Note: If you tilt toward being an agnostic or an atheist, I hope you’ll keep reading my review of this important book. Or read the book, Is God Real?)

When Culture Hates You:

Persevering for the Common Good
as Christians in a Hostile Public Square
by Natasha Crain (Feb. 4, 2025)

If you’re tempted to skip this book—please don’t. The author lists common reasons why some Christians opt out of “persevering” for the common good—and prefer to lay low to avoid backlash from the culture. Engage in politics? No thanks!

I don’t want to be labeled like some so-called “Christ-followers” who can be very uncharitable and ungracious when engaging in political discussions. Natasha Crain understands, adding: “Christians are just as guilty as anyone of being jerks.”

Still—she pushes back on our tendencies to not engage in the public square—noting four less-than-thoughtful excuses you may have used. (Ouch! Now she’s meddling!) Crain’s opinion if we opt to disengage: “If I may be blunt, this is intellectual and spiritual laziness.”

Yikes and Gulp! So maybe now would be an appropriate time to remind you of my favorite quote from Charlie Munger (1924-2023), “I never allow myself to have an opinion on anything unless I know the other side’s argument better than they do.”

As you read When Culture Hates You—this you can count on: Natasha Crain is a brilliant and logical thinker. She’s adept at using questions to gently prod and poke. She skillfully summarizes key issues in plain language. She’s respectful of diverse views. Her research is rigorous. She thoughtfully articulates a biblical worldview on complex issues—without getting lost in the theological weeds. I learned a lot.

Half the book is a short course in understanding why the culture hates Christians. (And to be clear, if you volunteer in a soup kitchen, you’re not hated for that. But…if you wander into the complexities of the “common good,” you’re not welcome. She explains.)

Part 2 of the book boldly addresses five thorny issues: 1) how the mainstream media views “Dangerous Christian Nationalists,” 2) oppressors and the oppressed (a look at “secular social justice activists”), 3) why the pro-choice movement views pro-lifers as misogynists, 4) the “Cruel Rights-Deniers” (the view from transgender activists), and 5) “Hateful Bigots” (the view from the sexual revolution).

I urge you to read the very helpful Part 1 first—to get a fresh take on prevailing worldviews. While Crain’s content is heavy (and may prompt a heavy sadness, especially in Part 2), her writing style is upbeat. I found myself cheering her on. Explaining her view that “the vast majority of culture wars today are over the common good” (because “people disagree on what is good for society”), she imagines a classroom of 10 five-year-olds—“and telling them to form a new tiny country just for themselves.” What would they create, in 30 minutes, for the ”common good” of their new kindergarten kingdom? Crain guesses this result:
1) “Cookies will be served for breakfast, lunch, and dinner daily.
2) Cartoons will replace classroom instruction.
3) No one will ever be asked to pick up their own toys.”

The last rule is problematic, writes Crain, because when kids leave Legos on the floor, they are “the most painful thing on Earth to step on.”

So Crain posits three scenarios for landing on a worldview—and explains why society has problems agreeing on the common good. Are there moral standards? Crain contrasts “the shallow simplicity of bumper-sticker slogans” against a biblical understanding of right and wrong. Yet, who will decide—for example—on gender issues? “Divergent views on who or what a human being is are actually at the root of every cultural debate today.”

So should Christians “impose” their religious views on society? (Be sure to read Crain’s push-back on the word “impose.”) Each of the five “issue” chapters include succinct “Quick Responses” to five popular challenges. Example: on abortion, when you’re admonished: “You should keep your religion out of my uterus,” Crain suggests several simple questions:
• “What do you mean by religion?”
• “Do you believe society should ever allow laws that are based on values held by religious people, or do you believe we should only allow laws based on values held by atheists?”
• “If you believe it’s okay to pass laws that incorporate values held by religious people, where do you draw the line on which ones should not be allowed?”

How would you respond to this statement? “Men have no right to tell a woman what she can or can’t do with her body.” Crain suggests these questions to probe deeper:
• “How did you come to that conclusion?”
• “Do you believe that principle applies to issues other than abortion?”
• “For example, do you believe men should have a say in whether women can use their bodies to drink and drive? Why or why not?”

Wow. The five issues in Part 2 are as relevant as today’s headlines. Examples:
• “Gender Storytime at the Supreme Court” (WSJ, April 20, 2025)
• “Colorado’s Totalitarian Transgenderism Bill” (WSJ, April 17, 2025)
• “Harvard and the View from Hillsdale” (WSJ, April 18, 2025) – Note this is especially relevant to Crain’s commentary on culture and worldviews.

SO HELPFUL! Oh, my. I made 66 notes in my well-worn copy of When Culture Hates You—and that didn’t include the salient notes (endorsements) from Erwin Lutzer, Jim Daly, Mark Mittelberg, Robert J. Pacienza, Alisa Childers, and Seth Dillion (CEO of The Babylon Bee). Be sure to browse the 25 “Quick Reponses to 5 Popular Challenges” on five critical issues. So good. (Plus…read the 35 “Actions for the Common Good”—seven per chapter in Chapters 6 to 10. Excellent suggestions!)

MORE INSIGHTS:
• Would a person’s worldview about a “preborn human” also apply to a toddler? (One of many thoughtful questions—you’ve likely never thought about. Crain’s use of logic, not emotion, will cause you to think deeply.)
• Crain references slavery (unacceptable to most everyone today) and answers classic objections with this: “Christians shouldn’t have worked to end slavery because we shouldn’t have imposed our views on others.” (See this podcast with Robert J. Pacienza.)
• The author explains “critical theory thinking,” and notes: “Understanding the linguistic equivocation involved, however, is half the battle.” She adds, “We have to remember that words like these are lobbed based on a false standard.”
• Does your workplace require you to use your preferred pronouns? Read this.

THE AUTHOR’S LEXICON delivers memorable and usable explanatory phrases: “functional deists” and “disagreement fatigue.” Plus: better definitions for “impose” and “power.” Pop Quiz: explain “intersectionality.” And this: four antidotes for Christians who “get squeamish” when asked to advocate for “righteousness in how society functions.” (Crain is an articulate cultural missionary! I’m grateful!)

BONUS BOOK! Natasha Crain teases readers with four "subtle presuppositions of culture that are confusing many Christians today: 1) feelings are the ultimate guide; 2) happiness is the ultimate goal; 3) judgment is the ultimate sin; and 4) God is the ultimate guess." Those "cultural presuppositions" are from her excellent book, Faithfully Different: Regaining Biblical Clarity in a Secular Culture (Feb. 8, 2022). Read my short review.

I hope someone on your team and in your family will read When Culture Hates You. I just ordered another copy for a friend.

TO ORDER FROM AMAZON, click on the title for When Culture Hates You: Persevering for the Common Good as Christians in a Hostile Public Square, by Natasha Crain. Listen on Libro (6 hours, 17 minutes).

BONUS! Listen to Natasha Crain:
• Sean McDowell’s interview with Natasha Crain (Feb. 18, 2025)
• Natasha Crain Podcast (over 50 podcasts)

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Natasha Crain cites George Barna’s research that “69 percent of Americans believe people are ‘basically good’—as do more than half of Christians whom researchers otherwise classified as having a biblical worldview.” One problem! Barna says that belief is one of the “Top 10 Most Seductive Unbiblical Ideas Americans Adopt.” What do you believe the Bible says about humans?

2) Read the chapter, “Should Christians Impose Their Views on Others?” Natasha Crain answers five objections, including “Objection 1: Christians shouldn’t impose their views on others.” Her response: “In every matter of public policy, someone is imposing their view on someone else. That’s just the nature of the process.” Do you agree? Why or why not? How would you guide the conversation to get to the heart of the issue?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #14 of 99: Called to Serve

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #14 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

Called to Serve:
Creating and Nurturing the Effective Volunteer Board
by Max De Pree

“Contrarian wisdom” is how I described Max De Pree’s 91-page gem—a perfect book for new (and veteran) board members. Examples: “There is a reason why this is a small book. We want it to be useful, but not a burden.” And this: “We believe good people need reminders and an occasional nudge, not a sermon.”
• Read my review (Issue No. 352, Dec. 7, 2016).
• Order from Amazon.
• Management Bucket #14 of 20: The Board Bucket
• Bonus! Read my 30 short blogs on the book.
• Bonus! Listen to the AI-generated podcast.

Commenting on board committees, De Pree notes the story of the visitor from England who watched his first American football game and observed, “The game combines the two worst elements of American culture—violence and committee meetings.”

Rather than penning a 300-page snoozer, De Pree (1924-2017) crafts a coaching conversation (a series of letters) with a young leader and his first CEO/board relationship. It’s easy reading and the short epistles are extraordinary. He counsels, “A good board will measure the appropriate inputs as well as the outputs. Failure to measure what matters damages our future.”

LOL! In 2017, I “summarized” Max De Pree’s 91 pages of contrarian wisdom into 30 blogs (not a typo!) for ECFA’s Governance of Christ-Centered Organizations Blog.

Podcast via AI
Called to Serve (Effective Boards)

Click here to listen to two AI-generated podcasters (12 minutes, 16 seconds) who “review” John’s review of Called to Serve: Creating and Nurturing the Effective Volunteer Board, by Max De Pree. (Read John’s review.) For more podcasts, click here.

This Book Required 2 Reviews!

Some books require TWO reviews—and a podcast! Read my “Part 2 of 2” review of the new book, There's Nothing Like This: The Strategic Genius of Taylor Swift. Listen to our podcast with Malia Yim and Paul Palmer—and learn why the author references more than 25 articles in Harvard Business Review. Plus, visit Pails in Comparison Blog for more reviews.

Your Weekly Staff Meeting is emailed free two to four times a month to subscribers. We do not accept any form of compensation from authors or publishers for book reviews. As an Amazon Associate, we earn Amazon gift cards from qualifying purchases. As a Libro.fm Affiliate, we earn credits. PRIVACY POLICY: Typepad, Inc. hosts John Pearson's Buckets Blog. We use Mailchimp as our marketing platform for Your Weekly Staff Meeting eNews. By clicking (above) to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy policy here. (c) Copyright 2025. John W. Pearson. All rights reserved.

09:11 AM in Your Weekly Staff Meeting | Permalink | Comments (1)

Tags: common good, hostile public square, John Pearson’s Buckets Blog, Natasha Crain, objections, When Culture Hates You, Your Weekly Staff Meeting

April 10, 2025

There's Nothing Like This: The Strategic Genius of Taylor Swift

Issue No. 643 of Your Weekly Staff Meeting offers two book options: a fascinating read about business strategy, innovation, and reinvention—or a book about a 35-year-old billionaire. Surprise! Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of Radical Listening: The Art of True Connection. And check out the 20 management buckets (core competencies). Note! Enjoy a YouTube Video for Part 2 of 2 of today's issue.

Will you pick Book #1 or Book #2 to read (or listen to)? Surprise!

Part 1 of 2: “I’m Going to Innovate Some Stuff!”

Which book will you read (or listen to) next: Book #1 or Book #2?

BOOK #1. Published just this week by Harvard Business Review Press, this book is a master class in strategy, product and program development, marketing, customer research, incremental innovation, differentiation, “Blue Ocean strategy,” the reputation-reality gap, and how to recover from a “PR dumpster fire.” (And it has more than 25 references to articles from Harvard Business Review—so you can go even deeper.)

BOOK #2. Also hot-off-the press, this page-turner explores the impact and influence of one person—“a strategic genius”—who leverages her songwriting brilliance and artistry to create a new music market niche against all odds and naysayers. You’ve probably heard of this 35-year-old sensation—the first musician to make the Forbes World's Billionaires List, with a “ranking primarily based on her songs and performances.” Who? Taylor Swift.

GOOD NEWS! You don’t need to pick between Book #1 and Book #2. It’s the same book!

There's Nothing Like This:
The Strategic Genius of Taylor Swift
by Kevin Evers (April 8, 2025)

Kevin Evers, a senior editor at Harvard Business Review, says he wrote this book “with the same respect and framing I’d put to any great innovator, or creative force, or marketing genius, or strategy guru. I saw no reason to treat Taylor Swift’s success any differently than that of any business icon—Jobs or Branson or Bezos or Musk.” And get this: the author credits his wife for the book idea!

He admits: “To be sure, Taylor Swift probably isn’t tucking into Harvard Business Review for marketing strategy prior to dropping an album or reading the latest innovation literature coming out of B-schools.” He quotes Swift’s humor and transparency at the 2023 iHeartRadio Music Awards when she was honored with the Innovator Award. Swift laughed:

“I never a single time woke up in the morning and thought,
‘You know what I’m going to do today?
I’m going to innovate some stuff.’”

The author’s big idea: to take us on a “chronological romp” through Swift’s career—her missteps, her achievements, her humanity—explaining how she “has managed to find success, sustain it, and scale it multiple times to the absurd heights it’s reached today. To give more shape to that feeling so many fans and admirers have about her—that there really is nothing like it.”

[Disclaimer! I’m an old guy—so I’ve never followed Taylor Swift’s music. But after reading the first chapter, I couldn’t put this book down. I’ll explain why.]

#1. BLIND SPOTS. In 2006, Taylor Swift, at 16, was writing country music songs for other teenagers. Yet the major labels believed “it made sense to avoid teenage female artists. It was Nashville conventional wisdom. It was accepted as gospel. They’d tried that, failed, and possessed anecdotal evidence to back up their claims.” Why risk it?

Evers reminds us about the book and the Harvard Business Review article by W. Chan Kim and Renée Mauborgne, “Blue Ocean Strategy.” In a blue ocean, “a previously unknown market space . . . demand is created rather than fought over.” When organizations stick to conventional wisdom, “it can also lead to blind spots,” adds Evers, and “Swift was banking on the idea that Nashville had a blind spot—young women who write their own songs for young women.”

Extra Credit: read more from Kim and Mauborgne here.

#2. DIFFERENTIATION. Evers writes that Taylor Swift was “the queen of her own niche. And she was protecting it.” He adds, “There weren’t other artists her age who were writing their own songs that were tailored [no pun intended, apparently] for the teen to the young adult country-pop market.”

Intuitively, Swift affirmed the business savvy from Chris Zook and James Allen who wrote, “Differentiation is the essence of strategy, the prime source of competitive advantages.” Read their “pioneering” HBR article, “The Great Repeatable Business Model.” They add, “The sharper your differentiation, the greater your advantage.”

Extra Credit: Read more on competitive advantage and read Zook’s and Allen’s book, The Founder’s Mentality (watch for my review). Plus, read Bob Hisrich’s wisdom, “Don’t Be the 8th Lemonade Stand in a Row of 9,” from our book, Marketing Your Ministry: Ten Critical Principles.

#3. PREMATURE CORE ABANDONMENT. After Swift’s first album, Taylor Swift, in 2006, the obvious question comes—what to do next? But warning! “The path from first to second album is full of dangers. This phenomenon, researched for decades and feared even longer, goes by difference names. Second-album syndrome. The sophomore slump. Or simply: The Slump.”

The author notes that Swift followed a business rule-of-thumb strategy called “incremental innovation” for her second album, Fearless (a blend of country and pop). Insightfully, Swift and her innovative record company, Big Machine, avoided a common trap called “premature core abandonment.”

And yes—the author points us to another fascinating HBR article on this topic, “When Growth Stalls.” Yikes! Read this: “The record shows that if management cannot turn a company around within a few years, the odds are that it will never again see healthy top-line growth.”

Extra Credit: Ask AI to explain the stunning success (even after missteps) of Taylor Swift’s career. Did you know she won her first Album of the Year at the Grammys for Fearless?

#4. ADJACENT MARKETS. Should you follow Taylor Swift’s lead and venture into what business leaders call “adjacent markets”—or not? (Was it wise to leave country—and move to pop?) Caution! Kevin Evers points us to Target’s venture into Canada (an adjacent market)—and why they ultimately closed all 133 Canadian stores. (I feature this case study in one of my favorite PowerPoint presentations for nonprofit boards.) Read HBR’s “Why Target's Canadian Expansion Failed,” by Denise Dahlhoff.

Extra Credit: Listen to the short podcast, “Why Target’s Big Canadian Expansion Went South” from the “Knowledge at Wharton Podcast” (via the Wharton School of the University of Pennsylvania). And read this breaking news from April 8, 2025, in Forbes on the creative re-release of Swift albums.

#5. TAYLOR SWIFT—THE START-UP! “If Taylor Swift were a startup—and in many ways that’s what a music career is—by 2011 she had become a unicorn” (per the term used by venture capitalists). And this is LOL-funny:

According to the author, an investor pitching “SwiftCo” would spotlight the following:
• Three multiplatinum albums in a row.
• “Brand equity was high.”
• They would gush about her “product-market fit—she grew revenue while gaining new customers at a very low cost, through a canny go-to-market strategy that leveraged social media promotion and direct engagement with customer to surprise and delight them.” Evers adds, “This is really how they talk.” (LOL!)

Extra Credit: Read more about unicorns here and here.

MUSIC TO YOUR EARS (and bottom line). I won’t spoil the lifelong-learning journey for you—but I’m betting there are several key people on your team that will absolutely love this book and annoy you with quotes and innovative ideas for the next six months. This well-researched book—with a very human touch—is amazingly relevant to your organization or company. And…it’s so well-written with wonderfully creative word choices popping up to “surprise and delight” us! (How could it not be? It’s about a creative juggernaut!)

More Insights:
• Taylor Swift’s disruptive innovation per Harvard prof Clayton Christensen’s job-to-be-done theory. (Read this and the second article in my blog here.)
• Why “productive paranoia” served Swift well and why it will serve you well. (Read this and this from Morten Hansen and Jim Collins.)
• What Evers translates as “management speak for staying relevant by changing,” he discusses how “positive shocks—sudden breaks from successful collaborations” may jump-start your creativity for your next big project. According to the Academy of Management Journal, “The idea is that a stable network of collaborators is a good thing until it’s not.” (Read “New People Can Spark Creativity by Shaking Things Up.”)
• Why Elvis Costello (supposedly) said, “You have twenty years to write your first album and you have six months to write your second one.”
• How Seth Godin’s marketing savvy and “poke the box” approach aligns with Taylor Swift’s prioritization of her customers/fans.
• Why most reinventions fail. See John Kotter’s HBR article on the eight phases—with each “phase beset with potential pitfalls.” (And this.)

PART 2 OF 2! View the "Part 2 of 2 Zoom Review” of this book with color commentary by Paul Palmer and John Pearson, with special guest Malia Yim.

TO ORDER FROM AMAZON, click on the title for There's Nothing Like This: The Strategic Genius of Taylor Swift, by Kevin Evers. Listen on Libro (8 hours, 35 minutes). And thanks to Harvard Business Review Press for sending me a review copy. (NOTE: The book quotes various music industry execs, and Swift, who are known to use a few words rarely heard in church.)

BONUS! Listen to the podcast interview with author Kevin Evers:

Just 30 minutes, listen to “Taylor Swift's Strategic Genius: A Masterclass in Success with Kevin Evers & Charles Good” (Episode #215). See also Episode #216.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Here’s a Starbucks Gift Card for the first team member to volunteer! Make a list of the 20 Management Buckets and, as you read this book about Taylor Swift, find examples that align with the core competency in at least 10 of the buckets.
2) Here’s a Chick-fil-A Gift Card for the first volunteer who will create a complete list of the Harvard Business Review articles in the Notes section of the Taylor Swift book (there are more than 25 HBR endnotes)—and then inspire at least 10 lifelong learners on our staff and/or board to read one article each. (Hint: go here!)

BONUS: Read these two new HBR articles also!
• "Taylor Swift and the Strategic Genius of the Eras Tour," by Kevin Evers (Dec. 6, 2024)
• "The Strategic Genius of Taylor Swift," by Kevin Evers (March–April 2025 issue of HBR)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #13 of 99: Judgment

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #13 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

Judgment:
How Winning Leaders Make Great Calls
by Noel M. Tichy and Warren G. Bennis

The authors quote Peter Drucker, “The most important task of an organization’s leader is to anticipate crisis . . . perhaps not avert it, but to anticipate it.” How did I miss this classic chapter from Tichy and Bennis? Must-read-again: “Chapter 10: Crisis as a Leadership Development Opportunity.”
• Read my review (Issue No. 78, March 3, 2008).
• Order from Amazon.
• Management Bucket #13 of 20: The Crisis Bucket.

Chapter 10 in Judgment spotlights David Novak, “a veteran at crisis management. He is a seasoned leader who knows that crisis judgment starts with good people judgment.” Oh, my. You’ll learn about three crises at Yum! Brands and Novak’s systematic approach to each crisis—what the authors call his “clear Teachable Point of View.”

And if you missed Novak’s 2024 book from HBR Press, read my review of How Leaders Learn: Master the Habits of the World's Most Successful People.

Reminder: your next crisis is coming!
• Option #1: Anticipate it. (Visit the Crisis Bucket.)
• Option #2: Wing it. (Not recommended.)

Podcast via AI
Next Level Nonprofit

Click here to listen to the AI-generated podcasters (13 minutes, 57 seconds) who “review” John’s review of Next Level Nonprofit: Build A Dream Team + Increase Lasting Impact, by Chris Lambert. (Read John’s review.) For more podcasts, click here.

CONFLICT?
Set Up 5 Chairs!

I predict that the next time you’re coaching someone through a conflict, you will use the brilliant model from these former Harvard profs: Mirror Work, Chair Work, and Table Work. Read my review to learn why the physicality of using actual chairs (“set up five chairs”) may produce stunning results. Read Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In. And visit Pails in Comparison Blog for more reviews.

02:37 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Genius, Harvard Business Review, John Pearson’s Buckets Blog, Kevin Evers, Strategy, Taylor Swift, Your Weekly Staff Meeting

March 28, 2025

Radical Listening: The Art of True Connection

Issue No. 642 of Your Weekly Staff Meeting asks if you’ve ever read or listened to a book on enriching your conversations and listening skills? (Me neither!) Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of The Sodfather. And check out the 20 management buckets (core competencies).

The very helpful book, Radical Listening, offers a continuum of rude to polite interruptions for your next conversation: Taking the Microphone, Stealing the Podium, Asides, Humor, Alerts, and Minimal Encouragers. Need to improve (or confess)?

Don’t Take the Microphone or Steal the Podium!

Go ahead. Ask your spouse (or your co-worker, best friend, or family member)…if you need to enrich your listening skills. (No-brainer, right?) So read this new book:

Radical Listening:
The Art of True Connection
by Christian van Nieuwerburgh
and Robert Biswas-Diener (March 25, 2025)

The authors remind us that if we live into our late 70s—“if you had only a single conversation a day, you would have about 28,000 conversations in your lifetime.” So here’s my question: Raise your hand if you’ve ever read a book, listened to a podcast, or participated in a workshop on being a better listener and conversationalist? (Yikes!)

But it’s never too late. And you just might bless the people closest to you—if you implement even 10 percent of the practical insights in Radical Listening. The authors, experienced executive coaches, researchers, and academics (one also rides a Harley!), deliver practical—and often humorous—counsel and coaching on how to have better conversations. Examples:

6 OBSTACLES TO LISTENING. By page 24, I was under conviction! Any chance you’re guilty of one or more of these six obstacles to an effective conversation?
• Comparing, Competing, Mind Reading
• Unsolicited Advice, Priority Status, Time Poverty
The half-page chart on page 24 delivers 12 ways to mitigate these conversational sins. Instead of jumping in and “comparing,” the authors suggest you “Remind yourself to be more interested in their experience than sharing your own. Get curious about their situation and ask for more information.”

Oh, my. I was in a meeting this week—and immediately wanted to jump in with my more interesting and more entertaining story (comparison!). Then I stopped mid-sentence! Radical Listening shined a spotlight on my lack-of-listening-savvy. Yikes.

STEALING THE PODIUM! In my favorite chapter, “Interjecting,” the authors launch their coaching clinic on interruptions and interjections by mentioning the “familiar marimba ringtone” that interrupted the New York Philharmonic’s performance of Mahler’s Symphony No. 9 back in 2012. The conductor halted the music and waited! The New York Times covered this faux pas. Some called for the clueless “culprit” to be banned from future concerts!

The book is filled with fascinating 2 x 2 graphics that illustrate the memorable bullet points and stories. (You’ll need some blank 2 x 2 quadrants for your notes.) This helpful graphic contrasts “Large” vs. “Small” interruptions with “Rude” vs. “Polite” interruptions. (Avoid the top-left quadrant!) The continuum: Taking the Microphone, Stealing the Podium, Asides, Humor, Alerts, and Minimal Encouragers. “Skillful interjection, if done thoughtfully—and not at the symphony—“is one of the most engaged forms of Radical Listening,” say the authors.

Wow. I’m tempted to photocopy page 127 and bring it to my next meeting with this warning: “Heads up! I’ve just read Radical Listening, and I have a scorecard with me. I’ll be taking names and giving each of you feedback at the end of our meeting!”

WHY I KEEP READING. Like many of my readers, most of us could probably “wing it” a bit, if asked to facilitate a one-hour workshop on effective listening. (How hard could that be?) But just a few pages into Radical Listening, I was stunned by the authors’ approach—and their clear mastery of the content. While Christian van Nieuwerburgh and Robert Biswas-Diener admit there are numerous sources on healthy listening habits, their claim is unique—that Radical Listening is something very, very different. (I was blown away by how much I didn’t know—and how much I learned. I’m grateful. My wife, Joanne, will be very grateful!)

LISTENING 101…AND MORE! The authors label the first eight chapters as “Listening 101,” but then coax us into a deep dive on “The Listening Context”—the advanced course in listening. Chapter 9, “Listening Across Cultures,” features their “crash course in culture.”
• Read why one CFO, whose company serves eight nations, has deputized “listening ambassadors” in each country’s main office. Brilliant!
• Another chart, “Facets of Cross-Cultural Communication,” will remind you that when you cross a border—you should bone up on six key areas, including “Use of Non-Verbal Behaviors.” (Hand gestures and smiles may get you into trouble. Ditto: prolonged eye contact.) And “Tolerance for Conflict” in various cultures may surprise you. (Bonus: see my recent review of Conflict Resilience.)
• This chapter reminded me of the helpful book, Leading Across Cultures, by James E. Plueddemann. Read my review.
• LOL! I could have used Radical Listening years ago in Taiwan. Read “Mistake #11” in my confessional, Mastering Mistake-Making.

By the way, co-author Christian van Nieuwerburgh serves on university faculties in both Ireland and Australia. His global executive coaching practice includes his innovative short videos, Coach on a Motorcycle. Visit his YouTube channel. (Extra credit: see his 10-part series, “Getting Unstuck when Writing.”) In 2024, Robert Biswas-Diener was named to the Thinkers50 “50 Coaches” list. Read more about this co-author here, including his keynotes and workshops in more than 30 countries.

MORE LISTENING INSIGHTS. I don’t want to spoil the self-discovery journey for you, so I’ll just tease you with a taste of what’s coming when you read (or listen to) the book:
• Learn why the authors recommend a “silent sound bath” treatment!
• In Chapter 5, “Acceptance,” discover the downside of politeness in a conversation. (On second thought—this is my favorite chapter!) Also learn about the downside of judgment.
• How many of the “10 mental biases” would your co-workers accuse you of? Does your boss or CEO suffer from “false-consensus bias”—the tendency “to believe that there is more agreement than there actually is” on your team?

SEE WHY...why the “focusing illusion” (a lesser-known cognitive bias) might torpedo your next interview with a candidate. (Oh, my. That reminded me of a bad hiring decision I made…way back!)
• Pop Quiz! What are the five types of questions to avoid in a healthy conversation? (Sneak peek: The Trojan Horse question “is just a way of giving advice.”)
• If you want to be a Radical Listener, what five questions are the most helpful? (Hint: a “future-focused” question might be my favorite.)
• One more: The authors remind us that we make mistakes, we “labor under logical fallacies,” and sometimes “we are just plain wrong.” Better communication requires shifting from our negative inner monologues and critiquing the speaker—to a learning mindset. (Not a bad reminder when listening to Sunday sermons!)

MY FAVORITE CHAPTER(S). I’ve already mentioned my favorite chapter (two, actually!). But to be honest—every chapter is my favorite chapter. This is a really, really useful book. I hope you’ll read it and order copies for others in your circle who want to enrich their listening competencies. It’s also endorsed by the author of The Coaching Habit. That’s high praise.

TO ORDER FROM AMAZON, click on the title for Radical Listening: The Art of True Connection, by Christian van Nieuwerburgh and Robert Biswas-Diener. Listen on Libro (5 hours, 45 minutes). And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) What other resources do you recommend on being a better listener? Way back, I reviewed Breakfast with Fred, by Fred Smith, Sr. (1915-2007). Jam-packed with discernment from 50 leaders (over breakfast), you can still enjoy a weekly dose of his “Timeless Wisdom for Today’s Leaders.” Click here for the recent issue, “The Listening Leader.” He wrote, “Most leaders are adequate talkers, but inadequate listeners.”
2) Do you learn by reading or listening? If you’re a listener, click here to listen to Dick Daniels’ podcast (six minutes), “Logical Listening: The Other Half of Communication.” For more short podcasts from his book, The 365 Day Leader, click here.
3) Do you have board members who “take the microphone” or “steal the podium” during board meetings? Read the blog I wrote for ECFA, “Board Meeting Rules of Thumb: Do Not Interrupt!” It features Ruth Haley Barton’s 10 listening guidelines.
4) Any Bible verses or axioms come to mind about being a better listener? (Read James 1:19-20 in the Amplified Bible.)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #12 of 99: I Want to Make a Difference Now

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #12 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

I Want to Make a Difference Now:
Your Bridge to Global Impact
by Don Parrott

Don Parrott was president of Finishers Project when he wrote this book in 2011. Now known as MissionNext, this innovative ministry then merged with MissionWorks. Have you ever thought about serving outside of North America?
• Read my review (Issue No. 232, Oct. 1, 2011).
• Order from Amazon.
• Management Bucket #12 of 20: The Volunteer Bucket

My “second read” of this book reminded me again of the amazing stories of men and women who have launched second careers in overseas ministry and missions work. (Warning! This is a dangerous book!)

Parrott writes with humor and insight and spotlights 50 short blurbs on Boomers who took the leap—often across an ocean. See Chapter 1: “Lord, Don’t Send Me to Africa, and Other Bold Statements of Faith.” The book includes end-of-chapter convicting questions. (Oh, my.) Example: The 12 questions in Chapter 7 feature a rating scale (1 = weak, 5 = strong) to gauge your own self-awareness. What’s your rating for this one: “I can laugh at myself.”

New AI Podcast:
Recalibrate Your Calling Every Day

Click here to listen to the AI-generated podcasters (7 minutes, 28 seconds) who “review” John’s review of Dick Daniels’ helpful book, The 365 Day Leader: Recalibrate Your Calling Every Day. For more podcasts, click here.

BONUS! Daniels has posted more than 50 “Brief Podcasts for Busy Leaders” here on his website.

11:15 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: conversationalist, culture, John Pearson’s Buckets Blog, Radical Listening, Your Weekly Staff Meeting

March 18, 2025

The Sodfather: An Extraordinary Journey in the Shadows of Sports' Greatest Fields

Issue No. 641 of Your Weekly Staff Meeting reminds you that today is MLB opening day in Tokyo! And perfectly timed, here’s my review of the 80-year career of “The Sodfather”—a legend in MLB and the NFL. Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of Qualified: How Competency Checking and Race Collide at Work.

George Toma, aka "The Sodfather," writes about asking Billy Graham not to kneel on the grass during the 10-day crusade at Kansas City's Municipal Stadium in 1967. "He complied." He wanted the crowd to KEEP OFF THE GRASS also. But look what happened anyway! (Photo credit: M.A.I.D. Used by permission.)

“At my core, I’m a dirt man.”

BREAKING NEWS! Play Ball! Today is Major League Baseball’s opener, but it’s NOT in Chicago or Los Angeles. It’s in Tokyo! The Chicago Cubs (Go Cubs!) play the 2024 World Series Champs, the Los Angeles Dodgers, in the MLB World Tour Tokyo Series. (You read that right!)

Early risers on the East Coast can enjoy Game 1 on March 18, Tuesday 6:10 a.m. ET. (And yes, that’s 3:10 a.m. PT for my West Coast friends.). Game 2 will be March 19, Wednesday at 6:10 a.m. ET. (Go Cubs!)

To commemorate Opening Day, here’s an absolutely fun book—and a pop quiz!

The Sodfather:
An Extraordinary Journey in the
Shadows of Sports' Greatest Fields
by George Toma with Craig Handel (May 18, 2024)

George Toma, now 96, grew grass and a jaw-dropping legacy in his 80-year career as the “the greatest groundskeeper of all time.” I’m so grateful he wrote this book. “Green grasses and artificial turfs were his canvases and Super Bowls his masterpieces.”

Toma manicured the field for the first Super Bowl in 1967 in Los Angeles. He was at every Super Bowl from 1967 to 2023. For much of his career, Toma was the head groundskeeper for the Truman Sports Complex in Kansas City, Mo., which includes stadiums for the Kansas City Royals and the Kansas City Chiefs. The Chiefs honored him with three Super Bowl rings!

Coauthor Craig Handel notes, “…in my 40 years of writing, I’ve never met anyone like him. Probably never will.” You’ll love this book—so here’s a True or False Pop Quiz to tantalize you into reading The Sodfather.

TRUE OR FALSE?

#1. TRUE OR FALSE? In his book, Outliers, Malcolm Gladwell suggests that “becoming an expert in any skill is correctly practicing one’s craft for at least 10,000 hours.” Craig Handel estimates that George Toma invested 250,000 hours in his groundskeeping craft. And even when George “retired,” he spent about 150 days away from home in his first six years as a consultant.

#2. TRUE OR FALSE? George Toma said that working on athletic fields all over the world was “something I’ve always enjoyed immensely.” Yet he names Emil Bossard who was with the Cleveland Indians (now the Cleveland Guardians) as the “greatest groundskeeper ever.” Not Toma? “At my core, I’m a dirt man” Toma said.

#3. T or F? Toma served as either the head field supervisor or consultant for the first 57 Super Bowls, beginning with Super Bowl I in L.A. in 1967 to Super Bowl LVII in Glendale, Ariz., in 2023. (Note: the KC Chiefs played in both games.)

#4. T or F? Toma came by his profession organically, one might say. He was born on Feb. 2, 1929, aka “Groundhog Day.”

#5. T or F? Toma’s father died of Black Lung Disease at age 46 when George was just 11. Through hard work (at age 10, he worked 10 hours a day for 10 cents an hour), he reached the pinnacle of his profession. He’s been inducted into eight Halls of Fame!

#6. T or F? Toma spotlights Bill Veeck (1914-1986), who owned three MLB teams at various times, including the Chicago White Sox. Veeck said that “a good groundskeeper is worth five to seven victories a season.”

#7. T or F? For the first Super Bowl, Toma asked NFL Commissioner Pete Rozelle what kind of logo he wanted at midfield. Rozelle’s response: “Put on whatever you want, George. It’s your field.” (Imagine! The CEO telling the groundskeeper to make the decision!) That reminds me of my 2006 book-of-the-year, Joy at Work, by Dennis Bakke, and his second book, The Decision Maker.

#8. T or F? Toma writes, “ESPN had me do one of its famous 30-second Sports Center commercials. Wearing a Marquis de Sod T-shirt, I started by saying, ‘Like a lot of organizations, ESPN was having trouble with its carpet. So they had me install a more natural surface.’” (Watch the hilarious video.)

#9. T or F? What? Really? It’s possible (perhaps, maybe) that MLB and NFL groundskeepers can give their home teams certain advantages. No way. Way? By the way, Toma doesn’t hold back when he has something to say. Oh, my! “That’s why I’m writing this book: to tell my side of the story so we can learn from these mistakes and hopefully prevent these situations from every happening again.” (View this video. True of False?)

#10. T or F? You’re kidding, right? Groundskeepers have their own national association? Yes! Someone needs to manage the more than one million playing fields in America! With his colleagues, Toma helped launch the Sports Field Management Association. (This was especially interesting to me since I was privileged to lead three national associations for 25 years.) Today, SFMA serves more than 2,700 members. (Want greener grass? Visit the exhibit hall at their next annual conference.)

#11. T or F? In 1967, Billy Graham had a 10-day evangelistic crusade at Kansas City’s Municipal Stadium. Toma writes, “We became good friends, and during his event, I asked him if he could avoid kneeling on the grass. He complied.” But it didn’t matter, adds Toma. The growing crowd exceeded the stadiums seats, so Toma allowed them to sit on the grass in left field. Then right field. Then the infield grass! Johnny Cash and June Carter sang. “Later, Mr. Graham and Mr. Cash had a get-together at Excelsior Springs, Missouri. They invited me.”

WHO SHOULD READ THIS BOOK?
• Every MLB and NFL fan. (Go, Cubs!)
• Buildings and grounds team members at camps, campuses, churches, and companies.
• Anyone wanting a template for writing your own story. (“You should write a book!”)
• Sports nostalgia buffs—yearning for more stories about Mickey Mantle, George Brett, Len Dawson, Charles Finley, Lamar Hunt, Alvin Dark, Satchel Paige, and dozens of others.

7 DEGREES OF SEPARATION?
I’m grateful to Alan Busby, who texted me last December about The Sodfather. Alan’s father, Dan Busby (1941-2022), served as president of ECFA. Dan also knew his way around a baseball field and collected opening day tickets from every major league baseball team. He often consulted with the National Baseball Hall of Fame concerning memorabilia acquisitions. Dan wrote two baseball books:
• Before and After Jackie Robinson, A Story of the Brooklyn Dodgers Told Through the Lens of Tickets and Passes (Read my review.)
• Before and After Babe Ruth: A Story of the New York Yankees Told Through the Lens of Tickets and Passes (Read my review.)

I’m mentioning the Busby family because Alan shared the following: “I grew up in Westwood, Kansas, a few doors down from George Toma and regularly rode my bike through his grass and used his tree’s root base as a ramp!”

“Dad in his subtle competitive nature would always aspire to have the best yard but this achievement would always come short with a big-league opponent playing across the street. I recall one year Dad went as far as to have the whole yard stripped and fresh Kentucky bluegrass sod brought in, if you can imagine.” (That’s the Dan Busby I knew and loved! LOL!)

Alan recently wrote to George Toma and received a nice note back, along with a copy of The Sodfather. (Toma, by the way, writes that he still mows his own grass at age 96!)

MY GRASS?
Me? As #4 of five boys growing up, my Dad had five “apprentice groundskeepers” and one mandate, “I want this place looking like a park.” Maybe if George Toma had written his book earlier, I would have been inspired. But I’m so, so grateful for my 30-year friendship with Mario, who has been our faithful “all-things-beautiful” for our front and backyard and more. (I know when to delegate!) Here is a recent photo of Mario and his greatest cheerleader!

Mario (left) and his 30-year apprentice, John.

GROWING WEEDERS INTO LEADERS
This review would be sadly incomplete if I didn’t mention the perfect companion book to The Sodfather. In 2017, I received a signed copy from Jeff McManus of his wonderful book, Growing Weeders Into Leaders: Leadership Lessons from the Ground Level. For nearly 25 years, he transformed Ole Miss “from an overlooked campus into the most beautiful in the nation,” earning recognition from Forbes, The New York Times, and others.

In my review, I list 10 reasons why you’ll love this book, including Reason #7. McManus quotes John Maxwell: “What’s worse than training your people and losing them? Not training them and keeping them.” His bestselling book “reveals how he turned an unmotivated disorganized team into a nationally recognized powerhouse.”

Reminder: Go, Cubs, Go! (P.S. True or False? All 11 statements are true.)

TO ORDER FROM AMAZON, click on the title for The Sodfather: An Extraordinary Journey in the Shadows of Sports' Greatest Fields, by George Toma with Craig Handel.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Go Cubs! If you’re a Cubs fan and you can still picture the beauty of Chicago’s Wrigley Field, read my reviews of The Cubs Way: The Zen of Building the Best Team in Baseball and Breaking the Curse, by Tom Verducci; and also read A Nice Little Place on the North Side: Wrigley Field at One Hundred, by George F. Will. What two teams will be in the 2025 World Series? In your opinion, what’s the most beautiful baseball field in the U.S.?
2) In Part 11, “Hall of Fame Sports Stories,” in Mastering 100 Must-Read Books, our son, Jason, and I highlight five sports stories (download the list here), including The Boys in the Boat: Nine Americans and Their Epic Quest for Gold at the 1936 Berlin Olympics, by Daniel James Brown (read my review). Note: The WSJ just named this book one of “Five Best: Books on Negotiation.” Read why. What's your favorite sports story. Why?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #11 of 99: Leadership Prayers

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #11 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.

LEADERSHIP PRAYERS
by Richard Kriegbaum

Wait…what? You’re saying I should reread a book on PRAYER that aligns with the DONOR Bucket? (That’s right! Too obvious?) Stick with me here. This week, I reread the two-page prayer, “Budget.” It’s one of the most succinct, yet probing two pages I’ve ever read about the leader’s dilemma: “It is so hard to choose between what to do now and what to try later.”
• Read my review (Issue No. 193, Aug. 15, 2010).
• Order from Amazon.
• Management Bucket #11 of 20: The Donor Bucket

After his two-page prayer, Richard Kriegbaum reflects: “The core values of an organization are the promises its members make to each other. The budget is the most comprehensive and detailed description of what the organization has promised to do in expressing those values. What makes budgeting so difficult for a future-oriented leader is that the budget is mostly about history, about keeping promises that have already been made. If the promises were made wisely, they will have created a good set of present opportunities, attracted great people, secured a strong position in the market with a positive image, and allowed for increasing net revenues."

New AI Podcast:
"You Should Write a Book"

Click here to listen to the AI-generated podcasters (13 minutes, 36 seconds) who comment on Nancy Nelson's 50 stunning stories in her book, Stories of Sheer Pure Grace. For more podcasts, click here.

Attn: Fundraisers
Read This Book!

STOP annoying your donors! Here’s help. You can dramatically reduce your fundraising costs, generate more revenue, and go home earlier if you JUST STOP doing what has never worked. Read my short review of Personalized: Customer Strategy in the Age of AI. Visit Pails in Comparison Blog for more reviews.

09:48 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Craig Handel, George Toma, John Pearson’s Buckets Blog, The Sodfather, Your Weekly Staff Meeting

March 12, 2025

Qualified: How Competency Checking and Race Collide at Work

Issue No. 640 of Your Weekly Staff Meeting features a new book that explores the issue (often heartbreaking) of “How competency checking and race collide at work.” Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of Superhabits.

Shari Dunn writes: “My intention with this book is to get us to see past ill-timed Band-Aid actions—ineffective corporate DEI initiatives, ‘color-blind’ solutions, individual mentorship, among others—and provide the hardworking antibiotic that will clean the wound that is racism in the workplace in the United States once and for all.”

Band-Aids vs. Breakthroughs

A friend asked me this week why I would want to read Qualified: How Competency Checking and Race Collide at Work, by Shari Dunn.

I told my friend about my new favorite quotation from Warren Buffett’s former partner, Charlie Munger (1924-2023). Munger said, “I never allow myself to have an opinion on anything unless I know the other side’s argument better than they do.” (Read more in my 2023 book-of-the-year, Clear Thinking: Turning Ordinary Moments into Extraordinary Results.)

That’s a very high bar. It’s much easier to coast and give in to the social media partisans and the talk show host dogmatists and let them try and persuade me on any given issue. But wait…who do I listen to? And why? And can I articulate Shari Dunn’s voice better than she can? No way. But Munger’s wisdom inspired me to try. So will you read this?

Qualified:
How Competency Checking and Race Collide at Work
by Shari Dunn (Feb. 25, 2025)

Frankly, I was somewhat reluctant to do a deep dive into Qualified, but now I’m grateful that the author did some of the hard work for me. I thought I was fairly knowledgeable about racial issues that continue to divide our workplace and our country. (I can do better.) Dunn’s book, at least for me, was not a comfortable read. (Heart-breaking, at times.) But it’s an important book—and I urge leaders, readers, pastors, priests, CEOs, department heads, and HR team members to give it a try.

My very limited journey on understanding racial issues began—in earnest—during my seminary years when I met William E. Pannell at Trinity Evangelical Divinity School. I read his 1968 book, My Friend, The Enemy, described by one of his friends as “a passionate corrective to a white evangelical community that he both loved and distrusted.”

In 1970, I led a Wisconsin winter retreat for high school students from 70 churches and Pannell agreed to be our speaker. Looking back now, I realize our Baptist churches were not ready for his winsome, but hard-to-hear message. And get this—all the way up to his homegoing at age 95 in 2024, he continued to challenge the status quo. That takes guts. In the 1990s, he suggested that the magazine, Christianity Today, should be rebranded, “Suburban Christianity Today.”

For more on Dr. William E. Pannell (1929-2024), read this tribute from Fuller Theological Seminary. Click here for the 2024 feature-length film, “The Gospel According to Bill Pannell,” and here for the film’s trailer. Click here for a five-minute “Message from Bill Pannell,” shown at the premiere of the film. Read this tribute in Christianity Today and this obituary in CT.

[THANKS…for allowing me to reminisce about Bill Pannell and my own journey. I wonder if author Shari Dunn and Bill Pannell ever met? And would they agree on most issues? Now…back to our regularly scheduled programming.]

COMPETENCY CHECKING. Let’s restart with this question—a key focus of Qualified. Pop Quiz: Define “competency checking.” Dunn documents and defines “the Shifting Standards Model (SSM)” which she says “can help explain . . . [why Black employees must meet a higher standard]. Simply put, you shift the requirements or ‘standards’ based on who it is.” She makes a compelling argument about this.

Dunn adds, “Because white employers frequently assume Black people are unqualified or incompetent, they competency-check them by paying more attention to any mistake made during the interview (or on the job) in writing samples, conversations, etc. The SSM could be one factor as to why employers consciously or unconsciously set the bar higher when reviewing the background and qualifications of Black and other candidates of color.”

In the chapter, “The Roots of Competency Checking,” the author’s extensive research and memorable anecdotes combine to make her case—a case that is tough to ignore. Oh, my. (The notes in the back of the book—a full 50 pages.)

BOOK’S PURPOSE. On how to “Move Past the Past,” Dunn employs an apt analogy—why an entire house is at risk when the foundation is poorly laid. She’s hopeful that we can fix the foundation. Her history lesson is helpful. (Did I also mention heartbreaking?)

She writes, “Dismantling systemic racism might require a combination of foundational fixes and ‘tear-downs,’ and the purpose of this book is to reveal a blueprint for you to follow to help you identify what you should be aware of and lay out the tools you will need as we jointly begin this work toward building a more equitable and just society that doesn’t pretend not to see race but acknowledges and accounts for its role as a destabilizing factor.”

(Note: There’s a lot of pushback on the term “systemic racism.” Have you done a deep dive on both sides of this concept?)

I CONFESS. The first half of the book was tough to read—on many levels. I kept wishing that those who hold different views on some of the issues could be invited into the conversation—right in the pages of the book. Dunn is no fan of many influential people on the other side of some of the issues. She disagrees with the stated positions of many, including the governors of Texas and Florida, several Supreme Court Justices and one TV network (guess which one).

She takes a well-deserved swipe at what the CEO of a major bank said in 2020. The CEO is quoted: “While it might sound like an excuse, the unfortunate reality is that there is a very limited pool of Black talent to recruit from.” (Must-read: her response to this alarming and incorrect statement.) See also this from the WSJ, “Big Banks Are Scrubbing Their Public Mentions of DEI Efforts.”

I kept reading—and I kept wondering: is Dunn hopeful? She shares a “Band-Aid” metaphor which is both hopeful and helpful:

“My intention with this book is to get us to see past ill-timed Band-Aid actions—ineffective corporate DEI initiatives, ‘color-blind’ solutions, individual mentorship, among others—and provide the hardworking antibiotic that will clean the wound that is racism in the workplace in the United States once and for all.”

Ironically, Qualified was published just last month—on the heels of more than a dozen major corporations (and other organizations) that are disbanding DEI initiatives. (Some are keeping it intact.) Read this and this. Perhaps she speaks to this prophetically:

Saying much of this push-back “…comes disguised as ‘anti-woke’ rage,” Dunn adds this. “These are people who have used rhetoric and obfuscation on personal and national platforms to hijack the terms, malign the methodology, and confuse the debate so that people believe diversity is the illness, inclusion is exclusion, equity is biased, and up is down.”

Yikes. Did I mention this book may challenge your strongly-held views and opinions? I will read this book twice, along with others books (including Jason Riley’s book coming May 6, 2025)—and my goal is to be able to thoughtfully articulate both sides (the many sides?) of this heartbreaking issue.

I appreciated Dunn’s “Epilogue”—just four pages. It’s also hopeful. She writes. “Here is where I leave you. I hope this book is received as it was intended: as an invitation. A call to action, not just to acknowledge the profound challenges we face, but to actively and even enthusiastically engage in the hard work of dismantling them.” I urge you to read this book.

TO ORDER FROM AMAZON, click on the title for Qualified: How Competency Checking and Race Collide at Work, by Shari Dunn. Listen on Libro (9 hours, 57 minutes). And thanks to the publisher for sending me a review copy.

WANT TO GO DEEPER? Listen to the Bloomberg Businessweek podcast interview with Shari Dunn, “Challenging the Narrative that Diversity Equals a Lack of Qualifications” (11 minutes, 57 seconds).

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Shari Dunn quotes James Baldwin, “Not everything that is faced can be changed, but nothing can be changed until it is faced.” Is our company or organization intentionally facing the issue of “competency checking” at work (or even in our volunteer arenas)?

2) Is the “Band-Aid” metaphor relevant in your company or organization? If not, what analogy or metaphor would you use to describe your aspirations for a healthy workplace where you are leading and managing with God-honoring integrity in your relationships? What Scripture verses are relevant to your HR culture? (In the “Acknowledgments” section of Qualified, the author mentions Proverbs 27:17.)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

"Book" #10 of 99: 8 Leadership Flicks!

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring "Book" #10 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD!

Discover how your favorite books (and movies!) still have more to teach you and the people you’re coaching and mentoring.

8 LEADERSHIP FLICKS!
11½ Hours of Movies, Videos & YouTube

To celebrate the Hoopla! Bucket this week, you don’t have to read anything! Enjoy this curtain call for eight movies I featured at the start of COVID in 2020. Including comedy, these flicks address leadership issues, insights, and ideas.
• Read my mini-reviews (Issue No. 433, April 2, 2020).
• Management Bucket #10 of 20: The Hoopla! Bucket

Will your team learn more from your next boring talk—or from an afternoon of popcorn and picture shows on leadership? Ask: if this is your second viewing, what did you learn this time that you missed the first time?

#1. HARRIET (2019). You’ll want to watch it twice. I was stunned by Harriet Tubman’s attentive heart—always listening for divine direction. Memorable Line: “The hole in my head just made God’s voice more clear.”
#2. WE HAVE A POPE (2011). Memorable Line: “Not me, Lord! Not me!”

#3. THE SECRET OF SANTA VITTORIA (1969). I stumbled across this one during COVID when the WSJ recommended the novel by Robert Crichton (which I have not read). Set during WWII and directed by Stanley Kramer, and starring Anthony Quinn, a wine-producing Italian village must hide a million bottles of wine from the Germans.
#4. TWELVE O’CLOCK HIGH (1949). Starring Gregory Peck, this film is often used in MBA courses (google it). Constantino Salios taught a course at Biola University’s Master of Arts in Organizational Leadership program in 2007 and invited me to join the class for this powerful film.

#5. IN THE SHADOW OF THE MOON (2007). Memorable Line: “And of course at that time, the Atlas boosters were blowing up every other day down at Cape Canaveral. And it looked like a very, you know, a good way to have a short career.” (Jim Lovell)
#6. SESAME STREET: ERNIE PUTS DOWN THE DUCKIE (2003). Memorable Line: “Put down the duckie if you wanna play the saxophone.”

#7. OUR DAILY BREAD (1934). Memorable line: “Ya gonna follow me or quit like yellow dogs?” (NYT: “One of the 10 best films of 1934.”)
#8. MAKE YOUR BED (2014). Memorable Line: “If you want to change the world, start singing when you’re up to your neck in mud.”

New AI Podcast:
Miracle on a Bus!

Click here to listen to the AI-generated podcasters (13 minutes, 28 seconds) who comment on the stunning “orange” story recently featured on the God Reports website, “Retired Church Secretary’s Miracle on a Bus.” (Read the article.) For more podcasts, click here.

Your City Needs a Mary Henry!

Every major city in the nation needs an author like Mary Henry to write 50 or more tributes to the “Black People Whose Names Grace [Our City’s] Sites.” Read why in my review of Tributes: Black People Whose Names Grace Seattle Sites, by Mary T. Henry. (Note: She wrote this at age 99 and is now 101!) For more book reviews, visit the Pails in Comparison Blog.

02:51 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, Qualified: How Competency Checking and Race Collide, Shari Dunn, Your Weekly Staff Meeting

February 28, 2025

Superhabits: The Universal System for a Successful Life

Issue No. 639 of Your Weekly Staff Meeting trumpets spotlights a phenomenal book—Superhabits—and a colorful diagram based on the virtues of St. Thomas Aquinas. And if your boss is now asking for a weekly progress report—and where did that idea come from? (LOL!), use my two-page template, “Weekly Update to My Supervisor.” Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my two-part review of Dan Heath’s new book, Reset.

DILIGENCE! In 1909, R. G. LeTourneau (1888-1969) took an automobile correspondence course and granted himself a BM Degree, "Bachelor of Motorcycles,” after he learned how to take apart and put back together his newly acquired motorcycle. He did this feat in ONE day! The rest is earth-moving history!

Exercising Your Virtues Muscles!

The author of Superhabits warns us: “A mid-air crisis is not the time to be learning many new things.” Hopefully, you’re not in crisis mode today. So it’s the perfect time to be learning from the founding dean of Busch School of Business at the Catholic University of America, in Washington, D.C. (Dr. Abela was also a brand manager at Procter & Gamble, and a management consultant with McKinsey & Company.) You’ll love this book!

Superhabits:
The Universal System for a Successful Life
by Andrew V. Abela (Oct. 15, 2024)

But yikes! Our granddaughter, Annika, a high school senior, gave me this special book for my birthday almost four months ago—and I’m finally reviewing it! Why the delay? I read it slowly. I made over 50 notes. It’s that good. Meaty. Thought-provoking. And systematic. (I love systems, but I can’t decide if I’ll slot this in the Systems Bucket, the Culture Bucket, the Results Bucket, the Crisis Bucket, or maybe the Hoopla! Bucket!)

In this joyful book, Andrew Abela generously shares the results of his diligent deep dive into the Treatise on Virtues of St. Thomas Aquinas. He calls his project, “Anatomy of Virtue: The System of ‘Superhabits’ for Making Life Easier, Happier, and Healthier.”

And get this! The hardcover copy of Superhabits comes shrink-wrapped with a stunning 16” x 21” full-color poster, plus access to the Busch Virtue Diagnostic. (Bonus: Visit Dr. Abela’s Substack blog and you can download a PDF of the “Anatomy of Virtue” diagram.)

ANATOMY OF VIRTUE. v. 13.0 - Based on the Treatise on the Virtues of St. Thomas Aquinas. For further information, go to https://superhabit.substack.com. Email questions and comments to Dr. Abela at [email protected]. © 2024. A. V. Abela, Ph.D. Used by permission.

This business school dean is not the first to systematize virtues and/or write practical commentaries on the power of habits. (See Charles Duhigg’s bestseller.) But, if you do any coaching, teaching, preaching, or mentoring—I’m thinking your content (and your system) may be sadly incomplete without this book. And here’s another bonus: it’s a delight to read—and you’ll be sharing the dozens of stories and concepts for years to come. Promise!

Abela notes, “For thousands of years, philosophers have written about what I’m calling superhabits.” But how many “superhabits” are there? Apparently no one can agree!
• Epictetus (4)
• William Bennett (10)
• Benjamin Franklin (13)
• Romano Guardini (17)
• Positive psychology (it depends: 6 or 24)
• John Garvey (29)

St. Thomas Aquinas to the rescue! Superhabits shines a light on the system used by this 13th century philosopher monk “by offering a system of virtues, not just a list.” As you’ll discover, the book spotlights four cardinal superhabits: Practical Wisdom, Justice, Courage, and Self-Discipline. I counted 39 superhabits that are integral to the cardinal habits. (Trust me—you will enjoy this deep dive.)

LOL! “Aquinas’ approach was much like the children’s game ‘Twenty Questions.’” (Read more about this simple explanation in Chapter 9, “The Superhabits System.”) Aquinas “presented the superhabits—the virtues—systematically in a way that demonstrates completeness, and that illustrates how the superhabits all work together.” (And don’t skip the math problem—calculators allowed—on page 102.)

To explain further, Abela references “one of the most crushing criticisms you can receive” as a junior consultant at McKinsey: “Your analysis isn’t MECE” means “that you haven’t adequately separated the business problem you’re working on into its component parts.” He adds, “There had to be no overlaps among the parts, and no gaps between them: they had to be Mutually Exclusive and Collectively Exhaustive, or ‘MECE.’” (Go ahead—crush someone at your next weekly staff meeting!)

And this is key: you already have the superhabit “muscles”—they just need to be exercised. Abela promises, “Whatever challenge you’re facing in life, there’s a superhabit for that.” That’s a bold claim, right? But after reading and reflecting on this powerful system, I’m a convert. The spiritual life (faith, hope, and love from 1 Corinthians 13) is not neglected in this system. Pastors and priests may also want to align the “fruits of the Spirit” from Galatians 5 into this system.

There’s no need to pick my favorite chapter (they’re all very helpful)—but if you insist—I’ve already told two granddaughters about Chapter 12, “Practical Wisdom.” Abela skillfully leverages the heart-pounding events of Jan. 15, 2009, when Captain Chesley “Sully” Sullenberger landed U.S. Airways Flight 1549 on the Hudson River in New York City. All 155 passengers and crew survived!

“Practical Wisdom,” writes the author, “is the superhabit of making and implementing wise decisions, whether well-deliberated, strategic decisions over extended periods of time, or near-instantaneous ones like the ones Flight 1549 faced.” He adds, “Practical Wisdom recognizes that a decision is not properly made until it is implemented.”

Practical Wisdom has eight component superhabits. Per Aquinas, there are “four for gathering the relevant information, one for reasoning, and three for implementing.” So using a minute-by-minute (actually second-by-second) view from the cockpit with Captain “Sully,” the author illustrates how each of these superhabits—learned well in advance of a crisis—enabled “Sully” and his crew to land the plane. Absolutely fascinating!

The eight superhabits that back up Practical Wisdom include: Memory, Judgment, Teachability, Creativity, Reasoning, Alertness, Foresight, and Preparedness. Abela adds, “Aquinas was writing 750 years ago; but it is remarkable how closely his framework matches, and yet goes deeper than, many contemporary decision-making processes.” (I agree. Stunning!)

For an old guy like me (“…why did I just come into the kitchen?”), the four pages with practical insights on memory include four suggestions from Aquinas for “how to remember things reliably.” So Abela suggests you make a “funny or unusual image in your mind of what you want to remember…” (So now when I need a pair of scissors, I’m picturing those scissors riding a Harley!)

Listen to Dr. Andrew Abela’s talk, “The Virtues as Super Habits,” presented at the 2024 Summer Conference of the Napa Institute (33 minutes.) And/or view this interview with Dr. Abela on the “This Is the Day” podcast (6 minutes, 24 seconds.)

Practical Wisdom includes the superhabit of Teachability. Abela appreciates Jordan Peterson’s rule nine, “Assume that the person you are listening to might know something you don’t.” You get this, right? Imagine if everyone on your team (or in your family) devoted themselves to lifelong learning and growing in these superhabits—before the next crisis. (Yikes!) Why?

“One important way Sully demonstrated
the superhabit of Teachability was his
determination to learn from others’ mistakes.”
(See my recent blog on 16 mistake-making books.)

And talk about contrarian! While many people claim, “I’m just not creative,” Abela guarantees that the creativity muscle can be developed. At the end of those frightening four minutes and 17 seconds since takeoff, Captain Sully made an announcement to his passengers, “This is the Captain. Brace for impact.” The plane landed on the Hudson River (a very creative choice) at five minutes and 49 seconds after takeoff. Imagine!

LOL! “After reaching shore, there was a humorous moment when Sullenberger called the U.S. Airways Operations Control Center to check in with them. The duty operations manager picked up the phone and in a rushed voice said, ‘I can’t talk right now. There’s a plane down in the Hudson!’”

Is your team well-prepared for your next crisis? As Peter Drucker counseled leaders, “Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes.” How much exercise do you and your team members get with the Alertness muscle and the Preparedness muscle?

TEASERS #1:
• Humility: read what C.S. Lewis said about designing the best cathedral in the world.
• Diligence: learn why R. G. LeTourneau gave himself a one-man graduation ceremony for earning his B.M. degree for Bachelor of Motorcycles!
• Courage (“…like every superhabit, is the mean between two extremes”): the stunning WW2 story of the American oil tanker, SS Ohio, miraculously arriving in Grand Harbor at Malta to the cheers of 100,000 citizens! (See also my recent review of The Courage Gap.)

TEASERS #2:
• Justice: learn about the slave trader, John Newton, and his re-conversion to Christianity in 1748. Abela ties that into Newton’s hymn, “Amazing Grace,” and learn what Mahalia Jackson said to Martin Luther King on the steps of the Lincoln Memorial in 1963.
• Perseverance: “…Donald Rumsfeld used to say, ‘Once you quit one thing, then you can quit something else, and pretty soon you’ll get good at being a quitter.’”
• Read. The. Conclusion! Don’t skip the magnificent summary. Do. Not. Skip. The. Conclusion! Abela promises, “Superhabits are contagious!

Patrick Lencioni said that Superhabits is going to be a classic. I agree. Arthur C. Brooks called it a “must-read.” I agree. And—oh, my—this book deserves at least two reviews.

TO ORDER FROM AMAZON, click on the title for Superhabits: The Universal System for a Successful Life, by Andrew V. Abela.

YOUR WEEKLY STAFF MEETING QUESTIONS:
1) What “system” have you used to enrich your life—and those around you? Steve Macchia (see “Second Reads” below) is also the author of Crafting a Rule of Life: An Invitation to the Well-Ordered Way. (Read my review.) Macchia appreciates the first century Italian monk, St. Benedict (480-547) and his classic, Little Rule for Beginners.

2) Staying on the superhighway of saints (or perhaps the Camino de Santiago), let me also recommend the wonderful book, 30 Days Unplugged: How a Catholic Priest Turned Off His iPhone and Took a Call From God, by Father Darrin Merlino, CMF. You’ll learn about the spiritual exercises of St. Ignatius of Loyola (1491-1556). Gutsy! (Read my review.) Could you unplug for 30 days? (How ‘bout one day?)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #9 of 99: Becoming a Healthy Team

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #9 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

Becoming a Healthy Team:
5 Traits of Vital Leadership
by Stephen A. Macchia
(LTI Publications, Feb. 7, 2014, 188 pages)

Raise your hand if your team is humming along with no hiccups. (I thought so!) You can never have enough help when inspiring your team members—day after day, after day. (Just ask Elon Musk if it’s easy to keep team members focused on priority tasks!) This book will help.
• Read my original review (Issue No. 15, Dec. 4, 2006).
• Order from Amazon.
• Management Bucket #9 of 20: The Team Bucket

My SECOND READ Insights/Ideas: I missed this brilliant companion resource. When scanning this book again, I was pleasantly surprised to see that Steve Macchia and Justin Schell wrote a companion tool, Becoming a Healthy Team: Workbook and Exercises. This 100-page resource guides your team through collaborative exercises which reinforce the book’s themes: Trust, Empowerment, Assimilation, Management, and Service (T.E.A.M.S.). Utilizing creative team building experiences, the exercises include: Bible study, reflection, confession, lectio divina, shared practices, and fun activities.

Fun? Yes! For the “Healthy Teams Empower” exercise, group members need new names! “…make up one of the most outlandish names for yourself. Create nametags using these names and call one another by these names for the rest of your time together.” (I’d start a new study group—just to have fun with this exercise!) For more resources, including a 30-question team assessment, visit Leadership Transformations. (Note: Macchia's book, The Discerning Life, was my 2022 book-of-the-year.)

New AI Podcast:
The Best Leaders!

Welcome back to our new mini-feature, “BucketCast.” Click here to listen to the AI-generated podcasters (14 minutes, 6 seconds) who comment on my book review of Be the Unicorn: 12 Data-Driven Habits that Separate the Best Leaders from the Rest, by William Vanderbloemen. (Read my review.) For more podcasts, click here.

16 Books on Mistake-Making!

Really! At least once a year, you should read a book on mistake-making! So, here’s my latest blog with 16 books—one for every mistake flavor. Patrick Lencioni suggests you keep Mistakes Leaders Make on your desk all year—and read it once a year! Click here for mini-reviews of 16 books. For more book reviews, visit the Pails in Comparison Blog.

10:41 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Andrew Abela, John Pearson’s Buckets Blog, St. Thomas Aquinas, Superhabits, virtues, Your Weekly Staff Meeting

February 18, 2025

Anatomy of 55 More Songs: The Oral History of Top Hits That Changed Rock, Pop and Soul

Issue No. 638 of Your Weekly Staff Meeting trumpets a toe-tapping book on 55 rock, pop, and soul hits (plus three more). And…this bonus: Click here for the Johnny Be Good 2025 Awards Show—honoring the guest bloggers who wrote about their favorite rock, R&B, and pop songs (plus the index to 45 songs from the book, Anatomy of a Song.)

You know you want to! View this 75-second opening scene of James Bond in The Spy Who Loved Me. Factoid: Carole Bayer Sager was the first female cowriter of a 007 movie theme song.

My 7 Favorite Songs (from a list of 55)

“Alexa! Play my seven favorite songs!” (Warning! If you read this special edition of Your Weekly Staff Meeting, get ready to start toe-tapping to your own favorite songs.) Why? Once again, I’m detouring off the leadership and management grid to serve up a fun book:

Anatomy of 55 More Songs:
The Oral History of Top Hits
That Changed Rock, Pop and Soul
by Marc Myers (Dec. 5, 2023)

I’m guessing Marc Myers has seen a doctor about his incessant toe-tapping because Myers’ latest book (the 2023 paperback features 58 songs) is a rock, pop, and soul music feast. Using the same format as Anatomy of a Song (45 rock, R&B, and pop iconic hits), the author is having way too much fun!

I’m meandering through Anatomy of 55 More Songs, but I’ve already picked my seven favorite chapters—and listened to my favorite versions of these seven songs on YouTube. Enjoy!

#1. “Walk on By” (Dionne Warwick - Listen on YouTube). Written by lyricist Hal David and composer Burt Bacharach, the song was released in April 1964 and was inducted into the Grammy Hall of Fame in 1998. Read this lead-off chapter in Anatomy of 55 More Songs to learn why Bacharach “answered” Warwick’s “walk on by” line with two flugelhorns (not trumpets). Toe-tapper!

#11. “Ain’t No Mountain High Enough” (Diana Ross - Listen on YouTube). Cowriter Valerie Simpson warns about what happened with her cowriter Nickolas Ashford. “I’ll just say that when you’re writing love songs all day long with someone, you can wind up falling in love. We did, and Nick and I married in 1974.” Simpson and Ashford met in church (he was homeless). This memorable “power ballad” was released in July 1970 and it reached No. 1 on the Billboard pop chart.

#22. “Killing Me Softly with His Song” (Roberta Flack - Listen on YouTube). Those “jot-it-down-on-a-napkin” stories that entrepreneurs like to tell? Ditto: Roberta Flack. In 1972, on a flight from NYC to LA, she hear Lori Lieberman’s version of “Killing Me Softly” perhaps four times on the American Airlines music channel loop. Leveraging her church music (organ and piano) background, she arranged the song for her style—and the rest is history. It was released in January 1973 and was inducted into the Grammy Hall of Fame in 1999. It has been covered over 400 times!

Bonus Song! I can’t resist. Listen here to one of my favorite all-time versions of “Come Ye Disconsolate” by Roberta Flack and Donny Hathaway.

#27. “Sundown” (Gordon Lightfoot - Listen on YouTube). “Jealousy isn’t healthy for a relationship, but it tends to work out pretty well when writing a song,” Gordon Lightfoot told Marc Myers in Chapter 27 of Anatomy of 55 More Songs. Read how Pops Staples, of the Staple Singers, influenced this song. (See more on “Pops” in Song #29 of 45 in Anatomy of a Song.) Released in March 1974, “Sundown” was the biggest hit for “Canada’s most revered folk singer-songwriter.”

#36. “Nobody Does It Better" (Carly Simon - Listen on YouTube). Did you know that by 1979, four of the nine James Bond films produced had themes sung by women? Yet “Nobody Does It Better,” the theme written for The Spy Who Loved Me, “marked the first time a woman was credited as the cowriter of a Bond theme.” Carole Bayer Sager was the lyricist for the song that was released in July 1977. The soundtrack album was nominated for an Oscar. View the iconic opening parachute scene from the movie.

#39. “The Gambler” (Kenny Rogers - Listen on YouTube). You’ll love songwriter Don Schlitz’s commentary on the creative process for this Kenny Rogers hit. (According to author Marc Myers, Rogers had 420-plus hits across a spectrum of genres.) Schlitz dropped out of Duke University at age 20. When his bus arrived in Nashville (“Music City”), he had just $89. He credits his tenth-grade English teacher who taught him the importance of memorable titles. Hence: “The Gambler.” He wrote the lyrics on his dad’s L.C. Smith manual typewriter. Schlitz and Rogers both won Grammy Awards for this November 1978 release. (This chapter reminded me of the documentary, “It All Begins With a Song.” Read my review.)

#43. “The Devil Went Down to Georgia” (The Charlie Daniels Band - Listen on YouTube). LOL! Read why “The Devil Went Down to New Hampshire” doesn’t have the poetic power like “Georgia.” You’ll remember the fiddle in this classic song, but did you know Charlie Daniels never had fiddle lessons? And did you know that the classical violinist Itzhak Perlman (listen to “Fiddler on the Roof”), and his children, were big fans of Daniels? The inspiration for this song? Stephen Vincent Benet’s 1925 poem, “The Mountain Whippoorwill.”

55 SONG TITLES. Click here for a master list of the 55 songs from the original hardback. (Note: Click on “Table of Contents.”) For more on author Marc Myers and his “Jazz Wax” website and newsletter, click here.

TO ORDER FROM AMAZON, click on the title for Anatomy of 55 More Songs: The Oral History of Top Hits That Changed Rock, Pop and Soul, by Marc Myers ("New and expanded now with 58 songs!"). Listen on Libro (9 hours, 37 minutes).

ANATOMY OF A SONG (45 HITS) INDEX &

2025 GUEST BLOGGERS 2025 AWARDS SHOW!

Congratulations to our faithful guest bloggers who added so much to our 2024 marathon through the 45 songs from the book, Anatomy of a Song: The Oral History of 45 Iconic Hits That Changed Rock, R&B and Pop, by Marc Myers. Read my review here. Order from Amazon here. Listen to the book on Libro (9 hours, 34 minutes). Each blog spotlights a song from the book and a guest blogger’s color commentary.

Click on this link to view the 2025 GUEST BLOGGERS AWARDS SHOW and learn which bloggers were recipients of the "BEST OF..." awards.

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #8 of 99: Humility

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #8 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

Humility
by Andrew Murray
Wilder Publications (April 2, 2008, 60 pages)

What’s the balance between pride and humility when we tell our organization’s story in publications, brochures, donor letters, and fundraising events?
• Read my review (Issue No. 141, May 25, 2009)
• Order from Amazon.
• Listen on Libro (2 hours)
• Management Bucket #8 of 20: The Culture Bucket

My SECOND READ Insights/Ideas: I missed this brilliant truth the first time I read this. “Oh, beware of the mistake so many make, who would fain be humble, but are afraid to be too humble. They have so many qualifications and limitations, so many reasonings and questionings, as to what true humility is to be and to do, that they never unreservedly yield themselves to it.”

New AI Podcast:
BucketCast

Welcome back to our new mini-feature, “BucketCast.” Click on this link to listen to the AI-generated podcasters who comment on my book review of The One Year® Book of Hymns: 365 Devotions Based on Popular Hymns (18 minutes, 49 seconds). For more podcasts, click here.

The Courage Gap

“Fear is the most used word in the Bible racking up a whole 365 mentions,” writes Margie Warrell in her new book, The Courage Gap: 5 Steps to Braver Action. This book is short and important. Read my review. For more book reviews, visit the Pails in Comparison Blog.

11:25 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Anatomy of 55 More Songs, Awards, John Pearson’s Buckets Blog, Marc Myers, Your Weekly Staff Meeting

February 13, 2025

Reset: How to Change What's Not Working (Part 2 of 2)

Issue No. 637 of Your Weekly Staff Meeting features the second review of a brilliant book on how to change what’s not working. Plus, click here for my 2024 Top-10 Books and Book-of-the-Year. And go here for four lists of books reviewed from 2006 to 2024. Plus, find more book reviews at John Pearson’s Buckets Blog—and click here to download free resources from the 20 management buckets (core competencies). Click here for Part 1 of 2 of the two-part review of Reset: How to Change What's Not Working.

FOR YOUR NEXT WEEKLY STAFF MEETING! In Chapter 9, “Tap Motivation,” of Dan Heath’s new book, Reset, he describes a staff retreat assignment. Using sticky notes, “write down one task that's on your plate today that you would pay someone to take over for you. Then…on a second sticky note, write down one task you'd be so excited to do that you'd pay for the privilege.”

The Twin Mistakes! “They undercoddle their best customers and overcoddle their worst.” (Part 2 of 2)

Since writing my Part 1 of 2 reviews of Reset, I’ve done another deep dive into this phenomenal book. I urge you—and your team and board—to read or listen to:

Reset:
How to Change What's Not Working
by Dan Heath (Jan. 21, 2025)

This bestselling author is often hilarious (see his footnotes)—yet insightful. With practical and pragmatic examples, the book also delivers contrarian counsel. Don’t skip Chapter 8, “Do Less AND More.”

In that chapter, Dan Heath spotlights a consulting firm—zealots for the Pareto principle (the 80/20 rule)—that helps clients change their operational approaches based on the 20 percent that yield 80 percent of the revenue. One problem though:

The firm had “found that his clients make twin mistakes: They undercoddle their best customers and overcoddle their worst. Often those mistakes derive from a noble desire: These companies aspire to treat customers the same.” Heath adds, “But to treat a $1 million customer the same as a $100 customer? It’s like treating your hamster the same as your daughter because they’re both mammals.”

The consultant discovered that “paradoxically,
the biggest customers are often treated worse than the smallest.”

Personal example! A colleague told me years ago about a nonprofit organization that invited every donor to give an extra $15—over and above their regular giving—to meet a special need. Sounds reasonable, right? “Dear John…Last month you gave $25. This month, please consider giving $25 + $15 = $40.”

Except…a major donor received the same ill-conceived generic one-size-fits-all appeal: “Dear Jane…Last month you gave $1 million. This month, please consider giving $1 million + $15 = $1,000,015.”

Oops!

LOL! I recently had my car serviced. When reading Chapter 2, “Consider the Goal of the Goal,” I couldn’t stop laughing! Similar to the story of Ryan, who was inundated with customer satisfaction surveys from his car dealership (Heath labels the looney practice, “the customer shakedown”), I was also the victim of way too many texts and emails—begging me to respond to their incessant surveys.

I did not complete the surveys. But I'm thinking about bringing a copy of the book (and my two reviews) over to the dealership and presenting them to the General Manager! (Too cheeky, perhaps? I think not. It’s a great dealership, but reading “How to Change What’s Not Working” will be helpful to the leader and her team.)

LISTEN TO CHAPTER 2. Dan Heath’s entertaining podcast, “What’s It Like to Be…” featured a bonus podcast last month on his new book, Reset, with the full audio of Chapter 2, “Consider the Goal of the Goal.” Listen here. (He begins with the "customer shakedown" story.)

CHAPTER 8 WILL SHOCK YOU. You may find, like one organization did, that 80 percent of their customers were costing them money! Have you applied the 80/20 test to your customers, clients, or donors? The wisdom in “Do Less AND More” is jam-packed:
• Family and Relationships: “What if we are undercoddling the most important people and overcoddling the least?” (Gut check!)
• Why a consultant skipped a client dinner to play ping-pong with his son.
• The value of a 2x2 quadrant (Stop, Start, Less, More). See also Mark Matlock’s three headers in Faith for the Curious.
• Read why—before he said yes to being CEO of Big Brothers Big Sisters of Metropolitan Chicago, the candidate volunteered for the organization and made a $25 donation “to experience the organization from the outside.” (See also Chapter 1, “Go and See the Work.”) He got the job and “within a month, a third of the board and a quarter of the staff were gone.” (Sound familiar to today’s news?)

WAIT…WHAT? Are you telling me that after reading my Part 1 of 2 review of Reset, you still haven’t visited DanHeath.com for a one-page summary of the book? And you still haven’t listened to Heath’s 10-minute video summary of his book? (Do it now. I’ll wait.)

REFRESHER! Reset has two parts:
• Part 1: Find Leverage Points. (Go and see the work. Consider the goal of the goal. Study the bright spots. Target the constraint. Map the system.)
• Part 2: Restack Resources. (Start with a burst. Recycle waste. Do less AND more. Tap motivation. Let people drive. Accelerate learning.)

Don’t ask me for my favorite chapter—because every one of the 11 chapters are seminar-worthy. (Your consultant is reading this now and will be poking-you-in-the-ribs yet this quarter!) And get this: every chapter includes a "Whirlwind Review." There's even more at the author's website: end-of-chapter resource recommendations, with live links to articles and value-added resources. Brilliant!

MORE INSIGHTS:

LET PEOPLE DRIVE. When Guy Krueger was not selected for the US Olympic archery team, he switched to coaching. He wasn’t a great coach and after a humiliating experience, he enrolled in a training program for coaches. Finally—he stopped “bossing” his athletes. “Because the coach can’t shoot the arrows for them. The coach should let the athletes drive.”

My suggestion: read Chapter 10 and then post the book cover on your office wall—to remind yourself that you can’t shoot the arrows or throw the darts. “Let People Drive.”

ZINGERS:
• Cool Cats! Read about the dangerously overpopulated animal shelter in Jacksonville, Fla., and the question that the new director asked—that started a national movement. “He didn’t know what he didn’t know. But that ignorance would turn out to be genius.”
• Church “Deadtime.” In Chapter 7, “Recycle Waste,” learn how one pastor cut out “watching” and trimmed 5 to 10 minutes from the service time without cutting any of the actual worship.” (Just one of many examples of early wins—“putting points on the board in weeks or months, not quarters or years.” Plus eliminating “deadtime” gave church members “a precious head start in beating other congregations to local restaurants for Sunday lunch.” LOL!)
• “Nitpicked Every Decision!” Heath pulls a few punches from Ed Catmull’s book, Creativity, Inc. The co-founder of Pixar could see that the “oversight group” (re: budget and deadlines) was basically at war with the creative team. Solution: “They eliminated the oversight group.” Yikes! (The brilliant explanation will give you courage. Heath also recommends the “Type 1” and “Type 2” decisions at Amazon.)

FINALLY… (Finally? This is pure torture—because I still have dozens of teasers that I can’t squeeze into this review. A third review maybe?)
• In Chapter 4, “Target the Restraint,” Heath discusses the “constraints” (aka “bottlenecks”) at Chick-fil-A. Fascinating and timely. See the recent WSJ article on Chick-fil-A*.
• For more on constraints, Heath recommends the novel, The Goal, by Eliyahu M. Goldratt and Jeff Cox. Or read my review of The Goal: A Business Graphic Novel (2017, 129 pages).

*And speaking of Chick-fil-A, congrats to Orange County Rescue Mission for receiving the company's very generous "True Inspiration Award" in 2024. Bryan Crain leads the executive team at OCRM.

TO ORDER FROM AMAZON, click on the title for Reset: How to Change What's Not Working, by Dan Heath. Listen on Libro (6 hours, 17 minutes). And thanks to the publisher for sending me a review copy.

BONUS! Read The Wall Street Journal review, by Daniel Freedman, of Reset. It was featured in the Feb. 14, 2024, print edition: "How to Turn Things Around. Successful leaders ‘go and see the work.’ That means factory owners on the floor with employees, principals in the halls with students."

YOUR WEEKLY STAFF MEETING QUESTIONS:

1) Lifelong learning advice: never skip a book’s concluding chapter. Dan Heath’s last chapter spotlights “Joy at Work” and how to move an enormous boulder uphill (one of Heath’s themes). A gutsy hospital nurse and director in Brazil asked team members to post “What matters to you?” and “What are the impediments to what matters?” SHOCKER: The public bulletin board was crammed with 300 Post-Its! Brilliant: the leaders focused first on “quick wins” (fix the coffee maker!) and “stone in the shoe” issues. QUESTION: Are you gutsy enough to ask this question at work?

2) “You get what you celebrate,” preached Frank Blake, the former CEO of Home Depot. His view: no one cares what your memos say! At your next weekly staff meeting, read the story in Chapter 9, “Tap Motivation,” about the Home Depot cashier who was ringing up the lumber purchases of an elderly gentleman—and then asked him about his project. He replied that “his grandson had passed away, and he had decided to build the coffin with his own hands.” QUESTION: If you were the cashier, what would you say and do next?

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #7 of 99: How to Deal with Annoying People

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #7 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

How to Deal with Annoying People:
What to Do When You Can't Avoid Them
by Bob Phillips and Kimberly Alyn
(Harvest House Publishers, March 1, 2005, 320 pages)

While this book's title is humorous, the content is extremely serious.
• Read my review (Issue No. 67, Dec. 17, 2007)
• Order from Amazon.
• Management Bucket #7 of 20: The People Bucket

My SECOND READ Insights/Ideas: I missed this brilliant idea the first time I read this. From the first hour of the first of many all-day social styles training sessions led by Don German—I would be hard-pressed to name anything that has been more helpful to me (personally and professionally), except my Christian faith.

I’ve read and recommended numerous books about the four social styles (Analyticals, Drivers, Amiables, and Expressives)—yet I’m always looking to learn more. When I picked up Bob Phillips’ book again, I was shocked that I had not underlined anything in Chapter 15, “Dispelling Ten Stereotypical Gender Myths.” (Excellent reminders!)

I’m a Driver (see the charts on the People Bucket website), so perhaps I rushed through this book unwittingly. I also missed Chapter 16, “Mottos and Sayings of Annoying People,” especially the two pages of “Conflicted Sayings.” (Two styles affirm, “Look before you leap” and two styles believe, “He who hesitates is lost.”)

And how did I miss the page, “Quotes of Famous Leaders”—including their social styles? You’ll love the quotes from Dale Carnegie, Theodore Roosevelt, Norman Vincent Peale, Golda Meir, and others, and this from Winston Churchill: “Personally, I am always ready to learn, although I do not always like being taught.”

BONUS! View this 10-minute video, “The 4 Social Styles in the Boardroom,” I presented at the 2020 virtual conference of Christian Ministry Advancement (formerly Christian Management Australia).

New AI Podcast:
BucketCast

Welcome back to our new mini-feature, “BucketCast.” Click on this link to listen to the AI-generated podcasters who comment on my book review of A Comedian’s Prayer Book, by Frank Skinner, plus 2 additional LOL books (7 minutes). For more podcasts, click here.

Someone on Your Team Should Read This!

Is DeepSeek for real? While this book was published just 12 months ago, someone on your team and/or your board should digest Read Write Own: Building the Next Era of the Internet. The book’s not for everyone. In fact, I’m surprised I read it—I’m hardly a tech guy. Yet the author, a general partner at Andreessen Horowitz, hooks you into the history, the promise, and potential of the Internet and AI. For more book reviews, visit the Pails in Comparison Blog.

09:20 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Dan Heath, John Pearson’s Buckets Blog, Reset, Your Weekly Staff Meeting

January 23, 2025

Reset: How to Change What's Not Working

Issue No. 636 of Your Weekly Staff Meeting features my first of two reviews of Dan Heath's new book, Reset. Must-read! Plus, click here for my 2024 Top-10 Books and Book-of-the-Year. And go here for four lists of books reviewed from 2006 to 2024. Plus, find more book reviews at John Pearson’s Buckets Blog—and click here to download free resources from the 20 management buckets (core competencies). Click here for our recent review of The Purpose Code.

Why “Guess-a-thons” Don’t Work: Part 1 of 2

What’s not to like about a hot-off-the-press book by one of the Heath brothers? This one, by Dan Heath, hits the bullseye (pun intended)!

Reset:
How to Change What's Not Working
by Dan Heath (Jan. 21, 2025)

Just one chapter in, I knew it would take two reviews to adequately inspire you and your team to dive into this Very Relevant Topic. Does your organization, company, or church struggle to “escape the stifling gravity of entrenched systems?” Are these familiar phrases?
• “We’ve always done it this way!”
• “It always takes this long!” (Read the Introduction about the hospital receiving area. It took three days to dispatch incoming packages to the right department. Honest.)
• “My boss is oblivious to the real problems here.”

Learn about the “progress principle”—and why “the biggest motivator of employees is nowhere on the screen of the average boss.”

This fabulous book will hook you immediately. Heath promises: “We’ll encounter cases involving:
• military planes, music apps, radiology clinics,
• church services, car dealerships, and archery competitions.”

This bestselling author adds, “We’ll investigate mysteries: Why the middle is the roughest part of a change effort. Why inefficiency can sometimes accelerate progress. Why ‘getting buy-in’ is the wrong way to think about change.”

Chapter 1, “Go and See the Work,” is must-read. Learn why “people may think they understand the systems they depend on better than they actually do.” This is brilliant! See what an assistant principal learned from the “Shadow a Student Challenge”—and the grades she gave her own school! View the PBS News Hour video. Read the script.

Warning: When you “go and see the work”—on the frontlines of your operation—get ready for a wake-up call! “If you aren’t embarrassed by what you find, you probably aren’t looking closely enough.”

As in other books by Heath and/or Heath, you’ll want to read the funny footnotes first. Per the “embarrassment warning” above, Dan Heath footnotes this: “Note that this spirit of examination—the genuine desire to get closer to the truth—is the heart of ‘going and seeing the work.’ This is in sharp contrast to the CEO who conducts a stage-managed visit to a factory or field office for the sake of good optics: I am an enlightened leader who enjoys mingling with you common folk!”

This is the fifth book I’ve reviewed by Heath and/or Heath, including:
• The Power of Moments: Why Certain Experiences Have Extraordinary Impact, by Chip Heath and Dan Heath. (I named this my 2017 book-of-the-year. Read my review.)
• Upstream: The Quest to Solve Problems Before They Happen, by Dan Heath. (Read my review.)
• Made to Stick: Why Some Ideas Survive and Others Die, by Chip Heath and Dan Heath. (Read my review.)
• Making Numbers Count: The Art and Science of Communicating Numbers, by Chip Heath and Karla Starr. (Read my review.)

MORE TEASERS:
Don’t wait for my second review coming—just order the book or audio today so you can add value to the water cooler gripe sessions at work. (You’re back in the office, right?)
• LOL! “I went to Chick-fil-A to fetch dinner for my family, and unexpectedly, I came home with a book idea. (Also, more expectedly, some fries and nuggets.)”
• Learn how and why Dan Heath’s local Chick-fil-A’s drive-thru can serve 400 cars in an hour. (“That’s a car every nine seconds. Your kids could get through college before Hardee’s would finish 400 cars.”)
• “You’ll also learn how five million cats’ lives were saved, and perhaps most dramatically of all, how one father got his kids to clean their room. With enthusiasm.”

GUESS-A-THONS:
• “Glaring problems are sometimes the legacy of past solutions—improvisations and workarounds.” (Although, read here why some workarounds actually work.)
• Why “mapping out the flow” makes the “invisible visible. Think whiteboards and markers.” (This reminded me of Gen. McChrystal’s whiteboard in Team of Teams.”)
• Decision-making exposed! Read about “guess-a-thons,” and “substituting experience for conjecture,” and “decisions based on cognitive vapor.” (Oh, my!)

SOUND FAMILIAR?
Heath writes, “Going and seeing the work can be particularly important when things stop working. Your marriage hits a rocky patch. Your sales start drying up. Teachers leave your school faster than you can replace them.”

He adds, “Because when unexpected problems arise in our organizations, it often reveals that we didn’t know as much about our ‘system’ as we thought we did.” Heath quotes two psychologists who “asked people to assess how well they understood certain familiar devices. How well do you understand how a zipper works? A flush toilet? Go ahead—score yourself and then watch this hilarious and insightful video, “You Don't Know How Toilets Work: The Illusion Of Explanatory Depth.”

Did I mention? Stay tuned for my second review in the next issue—and learn why it pays to give “your team the autonomy to own the change effort.”

TO ORDER FROM AMAZON, click on the title for Reset: How to Change What's Not Working, by Dan Heath. Listen on Libro (6 hours, 17 minutes). And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:

1) Visit DanHeath.com for a one-page summary of Reset, plus Heath’s 10-minute video summary of his book. Who will you empower to present three key ideas from the book for your “Ten Minutes for Lifelong Learning” segment at your next staff meeting?

2) Are you giving your frontline people autonomy to improve your systems? (See Chapter 10, “Let People Drive.”) My brother, Paul (1939-2015), beautifully demonstrated this principle at a CLA (CMA) national conference in Nashville one year. Click here to read “Add Process Management to Your Resume. Mentor your people to ‘think systems’” from Chapter 18, "The Systems Bucket," in Mastering the Management Buckets.

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #6 of 99: The Power of Moments

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #6 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

The Power of Moments:
Why Certain Experiences
Have Extraordinary Impact
by Chip Heath and Dan Heath
(Simon & Schuster, Oct. 3, 2017, 320 pages)

I titled I named The Power of Moments my 2017 book-of-the-year and reviewed it twice!
• Two reviews: Issue #372, Nov. 25, 2017, and Issue #370, Oct. 11, 2017.
• Order from Amazon.
• Listen on Libro (6 hours, 24 minutes).
• Management Bucket #6 of 20: The Program Bucket

My SECOND READ Insights/Ideas: I missed this brilliant idea the first time I read this. This month, I was reminded of this New York Times bestseller when I had coffee with a friend who shares my appreciation for The Power of Moments. (He’s writing a book and is also reading Dan Heath’s new book, Reset.) So in looking at “Moments” again—I realized I have been neglecting this really Big idea about milestones. The Heaths write:

“…there are some milestones that seem to get ignored. Students get short-changed, for instance. Sure, they advance in ‘grade,’ but why not celebrate their 1000th day in the classroom, or their 50th book read? And why don’t we celebrate teachers for their 1,000th student taught?”

And I would add: while nonprofits celebrate the generosity of “major” donors, why not also recognize the milestones of all donors? “Dear Maria: We rang a bell in our office today because your faithful giving of $10 per month since November 2016 has now totaled $1,000 of lifetime giving to our camp. Thank you!”

By the way, Free Wheelchair Mission is a nonprofit leader in celebrating milestones. (Visit their website and read my review of Miracle Wheels, by Don Schoendorfer.)

New AI Podcast:
BucketCast

Welcome back to our new mini-feature, “BucketCast.” Click on this link to listen to the AI-generated podcasters who comment on my book review of Lead with Prayer: The Spiritual Habits of World-Changing Leaders, by Ryan Skoog, Peter Greer, and Cameron Doolittle. I named this my 2024 book-of-the-year. (For more podcasts, click here.)

Don’t Read
This Book When You're Hungry!

This book is so delicious—I reviewed it twice! Learn about “The Four Nevers” at In-N-Out Burger: 1) "Never give excuses. 2) Never argue with the Customer. 3) Never put the Customer on the defensive. 4) Never make a big deal of a complaint.” Click here to read my reviews of The Ins-N-Outs of In-N-Out Burger, by Lynsi Snyder. For more book reviews, visit the Pails in Comparison Blog.

06:51 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Dan Heath, John Pearson’s Buckets Blog, Reset, Your Weekly Staff Meeting

January 17, 2025

The Purpose Code: How to Unlock Meaning, Maximize Happiness, and Leave a Lasting Legacy

Issue No. 635 of Your Weekly Staff Meeting features a new book that urges you to be goal agnostic and focus on Little P purpose. Contrarian! Plus, click here for my 2024 Top-10 Books and Book-of-the-Year. And go here for four lists of books reviewed from 2006 to 2024. Plus, find more book reviews at John Pearson’s Buckets Blog—and click here to download free resources from the 20 management buckets (core competencies). Click here for our recent review of Don't Say Um.

Jordan Grumet, MD, author of The Purpose Code, warns about this BIG mistake! “I thought that the bigger the purpose, the more gratifying it would be to pursue it. It took many years and quite a bit of emotional heartache to reach the conclusion that I hope to convince you of now: when it comes to purpose, bigger is not better."

Big P Purpose and
Little P Purpose

Really, Pearson? In an ocean of books about “purpose,” do we really need yet one more expert’s three-points-and-a-poem platitudes? Trust me—last week I would have agreed with you. But then…a colleague urged me to read this book—and I did a 180. Read why you’ll recommend this gem to colleagues, your kids and grandkids, and the people you’re coaching.

The Purpose Code:
How to Unlock Meaning, Maximize Happiness,
and Leave a Lasting Legacy
by Jordan Grumet, MD (Jan. 7, 2025)

10 INSIGHTS:

#1. RELIEVED AND MORTIFIED! When the author, Jordan Grumet, a physician, hospice care expert, and storyteller, realized that becoming financially independent (see his previous book) was not the end game, he experienced an epiphany about “community.” He writes:

“…I realized immediately that I felt closer to my fellow bloggers and writers within minutes than a few of my doctor 'friends' who I had known for more than a decade. I was both relieved and mortified. Relieved that there wasn't something wrong with me and mortified that I had been hiding all these years.”

He adds, “Years later, I am living a life that I could have never imagined while being an actively practicing physician.” And get this: “I am happier today than at any other time in my life—and none of it cost a single cent.”

#2. “IT’S STRESSING ME OUT!” After a weekend seminar in Julian, Calif., where he spoke on “building financial independence and living a regret-free life,” Dr. Grumet was accosted by a woman. “Her upper lip was curled into a snarl. Somehow my talk had gotten her into such a lather that she wasn't going to pass up the opportunity to confront me in person. I was shocked: The purpose of the talk was to help people. Shrinking back, I braced myself. As she opened her mouth to speak, I had no idea what she was about to say.

“I’m so sick of people telling me to find my purpose. I don’t know my purpose and it’s stressing me out!” (As he listened more intentionally in the months that followed, he heard the same message from others.) “Curious, I dug into the data. It turns out that even though having a sense of purpose can increase lifespan, health, and happiness, it is also associated with anxiety in over 91% of people at some point in their lives. I was dumbfounded. How can we explain this paradox?”

#3. CRACKING THE CODE. Gratefully, Dr. Grumet is a gifted storyteller and this is not a self-focused “Here’s How I Did It” book. With dozens of real-life stories about people of all ages and backgrounds, we meet Sarah. Her story weaves in and out of many chapters to explain his big idea: Big P purpose and Little P purpose.

The author promises: “For most people, purpose has become a kind of indecipherable code, sealing away true fulfillment and lasting happiness. But the purpose code is one that can be cracked. And anyone can do it. This book will show you how.”

#4. THE FALLACY OF “BIG P” PURPOSE. Are you big on BHAGs? Warning—says the author. “I thought that the bigger the purpose, the more gratifying it would be to pursue it. It took many years and quite a bit of emotional heartache to reach the conclusion that I hope to convince you of now: when it comes to purpose, bigger is not better."

#5. THE JOYS OF “LITTLE P” PURPOSE. Dr. Grumet describes “Little P purpose” as “a process-oriented purpose that is impossible to fail. It is associated with health, longevity, and happiness.” He adds, “Little P purpose doesn't deny or detract from the joy of setting and achieving goals, it just doesn't depend on them. This type of purpose is concerned much more with the process involved and much less with the product. Those who enjoy the benefits of little P purpose immediately win because they enjoy doing an activity regardless of whether anything comes of it.”

Read more on why “Little P purpose espouses the idea of incremental change.” Dr. Grumet details the data and the anecdotes from his ongoing hospice care practice. “The ultimate outcome of focusing on little P purpose is that people have fewer regrets when they die.”

And another warning—he is a gifted debater! He writes, “The skeptic in you is undoubtedly questioning my theory.” He applauds that—but then through a series of chapters and exercises, I found myself agreeing. “This makes sense, John. Keep reading!”

Yikes! At Paradigm Community, San Clemente, Calif., on the first Sunday of the new year, every attendee received a 100-centimeter disposable paper tape measure. The speaker, Jim Glynn, instructed us to estimate our age at death—and then (gulp!) tear the tape off at that number. Next, he asked us to tear the rest of the tape off at our current age. Some of us had very short tapes (!), but we looked longingly at those in their teens, 20s, and 30s.

Glynn’s message, “Focus for the Future,” was a stark reminder about purpose. When we exited the church service, each person received a list of 25 Bible verses from Glynn’s message. My remaining “centimeters” are now taped to my home office wall with this verse from Psalm 90:12, “Teach us to number our days…”

#6. AGNOSTIC GOALS. Chapter 6, “The Climb,” is a memorable metaphor and useful process for cultivating and enjoying your Little P purpose. We learn more about Sarah’s angst over her current job and lack of purpose—yet the joy she finds in editing humorous stories. She also loves horses. So she starts her “climb” with some guidelines from Dr. Grumet:

“There are rules on how to participate in a healthy climb. These rules will remind you of the properties that define little P purpose. First, your climb should never be goal oriented—it should be goal agnostic. If all you can concentrate on is the top of the mountain, you are bound to falter.”

#7. THE ART OF SUBTRACTION. Grumet suggests you grab an extra-sharp pencil and get ready to slash, slash, slash! “The art of subtraction is the process of removing things from your life that no longer serve you.” (LOL! I did not read this paragraph to my wife!)

He adds, “I sat down with a pen and pad of paper one day and wrote down all my rules and responsibilities as a physician. I included ever job description I had, and every title I carried.” Then he slashed/slashed/slashed. When he finished, after several days, “…the paper was totally filled with haphazard slashes except for one lonesome corner with a barely readable entry. Hospice.”

His epiphany: “Suddenly my sense of loss no longer felt so great. I would do hospice work no matter what I was paid for it. I would do it for free. I would do it because it felt like part of the purpose I was put on Earth to fulfill. Not a big audacious purpose that would change the world, but little daily activities that made me feel connected to my own abilities as well as my hospice team, and those patients that were so badly in need of help. I found my anchor.” (Read more in Chapter 3, “You Can’t Find What Isn’t Lost.”)

#8. LIFE REVIEWS. Dr. Grumet describes a “life review” process that is often used in hospice care. (Chapter 3 includes 40 questions—plus “A Purpose Prescription: Performing a Work Audit.” And note: each chapter concludes with “A Purpose Prescription” on the chapter topics—see #9.)

#9. END-OF-CHAPTER AUDIT QUESTIONS. Each chapter includes “A Purpose Prescription” audit—with numerous convicting questions for a social media, a home audit, a personal narrative audit, a time audit, a community audit (all the various communities you are part of or want to join), a generational audit, and a regret audit. Be honest now—are you gutsy enough to read this book and look in the mirror?

#10. YEARS OF SOUL-SUCKING TASKS. Dr. Grumet, in finding his “anchor”—now helps others, like Sarah, to refresh their lives and to find “the one part of her job that she truly loved throughout all those years of soul-sucking tasks.” How? “…recalling the passions of your childhood is a quick way to remind yourself of what lights you up.” He adds, “Parents tell kids that they should become doctors or lawyers, not journalists who love horses and like to edit humorous stories.”

MY FAVORITE ONE-LINERS:
• “We all want to be unique, just like everyone else.”
• “According to Zippia, at least 30% of people admit to lying, or at least ‘bending the truth,’ on their resume.”
• “As mentioned in previous chapters, I have been very clear about the toxicity of goals.”
• On Dr. Grumet’s podcast: “I would do this even if no one listened. Even if I had zero downloads per year.”
• Note: Dr. Grumet’s take on “happiness” is contrarian, yet: “My happiness has made me a better father and husband. I am also a better friend.”
• “I also reinvigorated my love of reading. Not reading that was focused or goal driven, but frivolous, joyful reading.” (My recommendation below: Gilead.)

Oops! I had planned for shorter reviews in 2025, but I can’t help myself. I hope you’ve figured it out: this is an important book.

TO ORDER FROM AMAZON, click on the title for The Purpose Code: How to Unlock Meaning, Maximize Happiness, and Leave a Lasting Legacy, by Jordan Grumet, MD. And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:

1) This week a friend, Scott Anderson, shared some insights on "community" (see above) at a Tuesday morning prayer group. He referenced Henri Nouwen's short book of talks and articles, Community. "...Henri describes how following Jesus involves the spiritual practice of creating space for God through solitude, community, and ministry." I bought the book! How does your team create space for community for each person?

2) Should you read The Purpose Code every year? My friend and mentor, George Duff (1931-2023) re-read Peter Drucker’s The Effective Executive every year. Or…should you read a different book on purpose every year? What titles on “purpose” are on your resource bookshelves at work? (You do have a resource bookcase, right?) Visit Pails in Comparison Blog (PIC #92) for a short list of books on “purpose.”

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #5 of 99: Gilead

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #5 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

Gilead: A Novel
by Marilynne Robinson
(Farrar, Straus and Giroux, Nov. 4, 2004, 256 pages)

I titled my first review of Gilead, “Slow Down for Excellence.” Like a Rembrandt or a Gauguin, or an exquisite gourmet dinner, you will savor the writing, the language, the nuances and the hidden humor in this week’s masterpiece novel, Gilead.
• Read my original review (Oct. 1, 2007).
• Order from Amazon.
• Listen on Libro (8 hours, 53 minutes).
• Management Bucket #5 of 20: The Book Bucket

My SECOND READ Insights/Ideas: I missed this brilliant idea the first time I read this. Last week, I was reminded of this Pulitzer Prize-winning book when The Wall Street Journal’s weekly column, “Five Best,” spotlighted Gilead and four other “epistolary narratives.” Jennifer Acker writes a brief summary about the third-generation preacher John Ames, born in 1880, who “suffers from a heart condition and must say goodbye to this world.”

The book is written “as a long, elegiac letter to the preacher’s 7-year-old son.” But yikes! When I read this in 2007, I was a young 61. Back then, I pictured Pastor Ames as very old. Very old! (His first wife had died and his much younger second wife had given him a son.)

But Marilynne Robinson places him in 1956 at 76 years-old. Yikes again. Here in 2025, I’m now older than this aging and frail pastor! So I’m reading Gilead again to enjoy the extraordinary writing—but also to discern what thoughts I could or should leave behind for my son, daughter-in-law, and five grandkids—when I “must say goodbye.” Yikes.

New AI Podcast: BucketCast

Today we’re launching a new mini-feature, “BucketCast.” Click on this link to listen to the AI-generated podcasters who comment on my book review of Paradise Found: A High School Football Team's Rise from the Ashes, by L.A. Times sports writer Bill Plaschke. As you follow the devasting Southern California wildfires, you’ll be inspired by a football coach’s response to the 2018 fire in Paradise, Calif. (For more podcasts, click here.)

Pastoral Malpractice Confession

Read my review of God Loves Your Work: Discover Why He Sends You to Do What You Do, by Larry Peabody. Learn why Pastor Tom Nelson confessed his “pastoral malpractice” to his congregation. Yikes! For more book reviews, visit the Pails in Comparison Blog.

08:21 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, Jordan Grumet MD, The Purpose Code, Your Weekly Staff Meeting

January 9, 2025

Don't Say Um: How to Communicate Effectively to Live a Better Life

Issue No. 634 of Your Weekly Staff Meeting launches the new year with a hot-off-the-press book on the two “buckets” of effective communication—and why your delivery is the most important. Plus, click here for my 2024 Top-10 Books and Book-of-the-Year. And go here for four lists of books reviewed from 2006 to 2024. Plus, find more book reviews at John Pearson’s Buckets Blog—and click here to download free resources from the 20 management buckets (core competencies). And finally: Song #45 of 45 in our fun series with commentary by Jason Pearson.

The author of Don’t Say Um reports that 90 percent of the people he coaches on public speaking say something like, "I have these hands that showed up on my arms that belong to someone else and I have no idea where I should put them! What should I do?”

The 2 Giant Buckets of Communication

I only made one New Year’s resolution for 2025: shorter book reviews. Then the worst possible scenario collided with my good intentions—this fabulous hot-off-the-press book!

Don't Say Um:
How to Communicate Effectively to Live a Better Life
by Michael Chad Hoeppner (Jan. 7, 2025)

Quitter’s Day is not until Friday, but I officially quit today. (No more short reviews!) And you’ll thank me—because this extraordinary book on effective speaking (formal, informal, Zoom, and more) is jam-packed with dozens of fun and practical exercises to enrich your delivery. Examples:
• Finger Walking
• Lego Drill
• Silent Story Telling
• And my favorite: “Horn Hand.” (Try it with “In the Mood” and the Glenn Miller Orchestra!)

I love this author! He coaches executives, MBA students, presidential candidates, professional athletes, and high school students trying to get into college. Oh…I wish I’d read this book years ago—but good news for all of us—we can still get better. Honest!

Do you wonder: What should I do with my hands when I’m speaking? Michael Chad Hoeppner notes three SURPRISES about effective communication. The first surprise: “Great communication comes from being focused on the other person.” So…not my hands, huh?

The author adds, “I realize the ‘surprise’ of other-focus may sound absurdly obvious. But, as an example, I frequently work with people who are so messed up and self-conscious about what to do with their hands they could practically declare, ‘I have these hands that showed up on my arms that belong to someone else and I have no idea where I should put them! What should I do?’”

Hoeppner says he gets this question from about 90 percent of the people he coaches on public speaking. He adds, “And yet, very few of those same people would ask me, ‘When I’m out to dinner with my friends, what should I do with my hands?’ At dinner, people are focused on (1) their friends, and (2) their food. In public speaking, their focus is on (1) my hands, and (2) my nerves.”

This very creative book will patiently walk you through a major mind shift to help you become a better communicator: realizing the most important person in the room—is not you!

I’m a sucker for page 25 insights (as long-time readers know) and on page 25, the author asks readers “to do your best impression of a ventriloquist, but a monotonous ventriloquist. Say these words with as little inflection, energy, and adamance as you can, and try to hide from the world the fact that you’re even speaking: ‘Content and delivery.’”

Next, he coaches, “say those words again, but this time accompanied by a gesture.” (Next, he gives a memorable hand gesture you’ll never forget for “content” and “delivery.”)

Hoeppner labels CONTENT and DELIVERY “the two giant buckets of communication.”
• “Content is what you say—it is your actual words.”
• “Delivery is how you say it—it is everything else: eye contact, tone of voice, gestures, and so forth.”
Which matters more? Guess! (And how can you not like an author who uses “bucket” metaphors?)

What’s gone wrong with books on effective speaking and communication?
• “The improve-your-communication merry-go-round.”
• Feedback from “so-called communication experts is utterly worthless” and often “actually makes things worse.”
• Bad advice from the “General Don’t” school of coaching!

Example: You’ll often hear, “In today’s speech try not to say um so much; it undermines your credibility.” So what happens with that “don’t” coaching? “…sit back and watch the number of ums they say explode.”

And get this: the author admits that the book’s title, “Don’t Say Um,” is actually a trick to get your attention—because “DON’T” coaching does not work. The book, by the way, is often hilarious. The author’s side comments kept me laughing and turning the pages. And you’ll be shocked, but will chuckle often, at his very creative exercises.

Example: the GK Lego drill. If you don’t have Lego blocks, he urges you to rip out page 51 and create six smaller pieces of paper. (And who fills an entire page with repeated “lorem ipsum lorem ipsum lorem ipsum” lines? And why? Memorable!)

Now—to be clear—don’t immediately order Don’t Say UM for your pastor, priest, or professor! But if you do—they will thank you. Honest! It’s also the perfect book for your team members—anyone who opens their mouth in a meeting or presentation. Also—students, board members, kids, grandkids, and sales people. Musicians will love the book! (View the short video, “What a Piano Can Show Us About Vocal Variety.”

And by the way, do you know the Five Ps of vocal variety? Good news—you actually don’t need to know them because Hoeppner says you already “know them in your bones.” To prove his point, he offers another exercise: “a time-tested switcheroo trick” to convince a three-year-old to return a stranger’s cell phone in exchange for a ball. (You know how to do it: “Do you want this thing or this thing?”)

MORE EXERCISES (visit the website):
• The cork-in-mouth exercise—or use a toothbrush (twice a day), a pen, or a cigarette. (Page 131 includes another rip-it-out page with the “Surgeon Author’s Warning!” The author notes, “Smoking cigarettes is bad for your health. Improving your communication is good for it!”)
• “Ball Throwing.” If you don’t have a ball handy, page 113 is ready for you: “Blank page for you to rip out and crumble up into a paper ball! (C’mon, you know you want to!)”
• Pop Quiz on page 19: “Who are the best communicators in the world? (No, really. Who do you think? In fact, write it in here. I’ll wait.)” Answer: page 20.

TO BE OR NOT TO BE? Using Hamlet’s famous speech, the author humorously reminds us that in English, there are eight ways to indicate an end or pause of a sentence (period, comma, question mark, etc., and my favorite—the exclamation point!!!). His point—vocal variety “is essential and has multiple purposes,” including surprising your audience with a variety of pauses.

RECOVERING FROM MISTAKES:
I’m a big fan of mistake-making—that is, learning from mistakes—and Chapter 18 helps you recover from your mistakes with “How to Embrace Transparency (and Avoid Hiding).” Why should you do this? Admitting your mistakes—in the moment—will “engage your audience’s empathy. And if you have engaged an audience’s empathy, as a presenter you are halfway home.”

Hoeppner suggest when you make a mistake, you can “Fix it” or “Feature it.” He urges you to draft your own transparency phrase to “course correct when (not if) you make a ‘mistake.’" The book includes six transparency "playing cards" to cut out and use as visual aids. Examples:
• “Let me go back for a moment…”
• “Here’s a better way to put that…”
• “Actually, what I mean is…”

You’ll laugh again at his assignment to write your own transparency phrase. Then he adds, “Now write another two (because life has plenty of mistakes in store for you).”

WHEN COACHING OTHERS:
Most of my readers will find immediate value from this book via the exercises (many of which can be found at the author’s website, GK Training)—and many are fun!. But I’m guessing many readers will order this book for other team members and colleagues they are coaching. The format of each short chapter is perfect for a coaching session. The book features four parts including “Everything You Need to Know” and “Everything You Need to Do.”
• Chap. 2. Let’s Unlearn What You’ve Learned
• Chap. 6. Conciseness: How to Talk Less and Say More (and Learn to Pause)
• Chap. 7. Articulateness: How to Choose Your Words (and Avoid “Um”)
• Chap. 9. Vocal Variety (The author writes, “This chapter is the remedy for all the ridiculous pablum you have probably encountered on this topic before.”)
• Chapters 13-15: Three Chapters on Physical Presence, including “How to Stop Obsessing About Your Hands.”

Yes, Hoeppner actually titled his last chapter, “Last Chapter.” Hilarious! It’s just 204 words and it’s inspirational—with a warning. He urges us to be “honorable, moral communicators.” What about great presenters who are “narcissists and egomaniacs?” He won’t coach them.

And this: in the short chapter, "AI and the Future of Delivery," he asks, "If everyone has equal access to accurate and memorable content, what will distinguish you from the countless others who are also saying dazzling ideas? You guessed it: delivery."

You will love this book and will order it for others. (And stop thinking about your hands!)

TO ORDER FROM AMAZON, click on the title for Don't Say Um: How to Communicate Effectively to Live a Better Life, by Michael Chad Hoeppner. Listen on Libro (8 hours, 54 minutes). And thanks to the publisher for sending me a review copy.

YOUR WEEKLY STAFF MEETING QUESTIONS:

1) Does effective communication matter when a friend or family member interviews for a job? Will too many “ums” or “you know's” or “likes” torpedo an otherwise qualified candidate? Probably if Tevi Troy is interviewing you! Read his WSJ article, “‘Like’ May Attract Like, but It Puts Me Off. When interviewing job applicants, I have a simple test: Can you talk without that verbal crutch?”

2) What other book has helped you be a more effective communicator? I appreciate these three:
• 15 Minutes Including Q&A: A Plan to Save the World From Lousy Presentations, by Joey Asher. (Read my review.)
• Public Speaking Laws of Success: For Everyone and Every Occasion, by Richard J. Goossen. (Read my review.)
• You’ve Got to Be Believed to Be Heard: The Complete Book of Speaking…in Business and in Life, by Bert Decker. (Read my review.)

PRAYING...CALIFORNIA WILDFIRES. I'm adding this note to urge friends around the world to be praying for those affected by the horrific fires in Southern California this week. As of press time, Jan. 9, 2025, there is no good news yet. (If you've been evacuated, please let me know if you need help.) I pray this song will give a moment of comfort.

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #4 of 99: A Year With Peter Drucker

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #4 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

A Year with Peter Drucker:
52 Weeks of Coaching for Leadership Effectiveness
by Joseph A. Maciariello
(Harper Business, Dec. 2, 2014, 496 pages)

Ten years ago, in 2015, I convinced 41 friends and colleagues to select one or more of 52 favorite chapters from this book—and write a short color commentary on the leadership and management wisdom from Peter Drucker (1909-2005), the father of modern management.
• Read the weekly columns (2015) from guest writers.
• Read my original review (Jan. 7, 2015).
• Order from Amazon.
• Management Bucket #4 of 20: The Drucker Bucket

My SECOND READ Insights/Ideas: I missed this brilliant idea the first time I read this. Last week, I was reminded of Drucker’s two big ideas from his Harvard Business Review article, “Managing Oneself.” He writes: “Am I a reader or a listener? The first thing to know is whether you are a reader or a listener.” (Got it. I know that—and I preach that!)

But, somehow, I missed this: “The second thing to know about how one performs is to know how one learns. There are people, like Churchill, who learn by writing. Some people learn by taking copious notes. Beethoven, for example, left behind an enormous number of sketchbooks, yet he said he never actually looked at them when he composed. Asked why he kept them, he is reported to have replied, “If I don’t write it down immediately, I forget it right away. If I put it into a sketchbook, I never forget it and I never have to look it up again.” Some people learn by doing. Others learn by hearing themselves talk.”

What? “Others learn by hearing themselves talk?” (His example in the HBR article is memorable!) Churchill and I are on the same page (in only one way!). But…who do you know that learns by “hearing themselves talk?” Read the HBR article here.

Our Final Blog!
Song #45 of 45: "Losing My Religion"

Jason Pearson wraps up our final blog with "Losing My Religion," Song #45 of 45 in our series, Johnny Be Good. Learn why Jason picked this song for the final color commentary. (And watch for the “Johnny Be Good Guest Blogger Award Show” going live here on Feb. 9, 2025, Super Bowl Sunday!)

The Carter's 1987 book (and my 1978 "news release!")

Jimmy and Rosalyn Carter’s 1987 book, Everything to Gain: Making the Most of the Rest of Your Life, is still relevant. And rereading it prompted me to recall a 1978 moment when the Seattle Times published my “news release.” Read my review and the column by the Times’ ombudsman! For more book reviews, visit the Pails in Comparison Blog.

08:04 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: communication, Don’t Say Um, John Pearson’s Buckets Blog, Michael Chad Hoeppner, public speaking, Your Weekly Staff Meeting

December 31, 2024

2024’s Top-10 Books & Book-of-the-Year!

Issue No. 633 of Your Weekly Staff Meeting announces my Top-10 Books of 2024 and my Book-of-the-Year. Also, Happy New Year! Plus, click here to download free resources from the 20 management buckets (core competencies), and for more book reviews, visit John Pearson’s Buckets Blog and the Pails in Comparison Blog. Bonus! Visit the Book Bucket for the updated master lists of book reviews as of Dec. 31, 2024.

Breaking News! Here are my Top-10 Books of 2024, plus my Book-of-the-Year pick. (*Well…actually, there may be more than 10 books.)

2024’s TOP-10 BOOKS*
& Book-of-the-Year!

This blog features my favorite books from my 2024 reviews. To read all the book and film reviews, visit the archives at John Pearson’s Buckets Blog and Pails in Comparison Blog.

In 2024, I published 44 issues of Your Weekly Staff Meeting and added 32 posts at Pails in Comparison. Some issues included more than one book, so I reviewed about 80 books in 2024, including two children’s books, plus several films; and I wrote tributes for four special leaders. I also had fun with AI and Google’s NotebookLM and created 14 podcasts. What did you read in 2024?

2024 BOOK-OF-THE-YEAR

LEAD WITH PRAYER: THE SPIRITUAL HABITS OF WORLD-CHANGING LEADERS, by Ryan Skoog, Peter Greer, and Cameron Doolittle. (Read my review.) The authors invested three years in research and over 100 hours of interviews with leaders across the globe. (I love the international stories.) They asked leaders about their very personal and private prayer habits. How? When? Where? Why? You’ve never read anything like this. And Ryan, Peter, and Cameron transparently share their own missteps in prayerlessness. (Amazing.) The reality: none of us are spiritual giants. And this I affirm: learning more about the spiritual habits of God-honoring leaders—it changed me.

Favorite Quote: Ryan Skoog writes about being at the National Prayer Breakfast “in a breakout session for business leaders. A French Canadian businessman stood up to pray. He was a wise and accomplished leader with thousands of employees. But what most affected the room was his prayer—more specifically, the single word he prayed.” Read more here. (Order from Amazon.)

2024 FAVORITE BOOKS:
Personal & Spiritual Development

[ ] WHEN KINGDOM LIGHT SHINES: Stories That Inspire Faith, by Mark Ellis. (Read my review.) This new book—jam-packed with 60 inspiring stories that have been featured on the God Reports website—is so, so powerful that I’ve already gifted the book to eight people!

Favorite Chapter: “How God Answered Francis Chan’s Ridiculous Prayer for a Son-in-Law.” (Order from Amazon.)

[ ] FAITH FOR THE CURIOUS: How an Era of Spiritual Openness Shapes the Way We Live and Help Others Follow Jesus, by Mark Matlock. (Read my review.) Mark Matlock is one creative guy! During the pandemic, he “…facilitated numerous workshops with church and nonprofit leaders, and one of the games we played was ‘keep it, curb it, refresh it.’ Never before has the church had an opportunity to ‘curb’ so many relics we have accumulated over time.” He suggests churches have a “massive garage sale!”

Fascinating Chart! How are we communicating to the spectrum of spiritual views today? See Matlock’s chart contrasting “Curiosity” with “Supernaturalism” and these segments: Naturalists, Curious Skeptics, Spiritually Curious, and Practicing Christians. (Order from Amazon.)

[ ] UNCOMMON GRACES: Christlike Responses to a Hostile World, by John Vawter. (Read my review.) “When ‘safe sins’ go unchallenged, something of a Christian fantasy religion is allowed to thrive—a religion that condemns alcohol and adultery, yet condones, say, arrogance and abrasiveness.”

Convicting Poke-in-the-Rib! “There should be a support group in the church for those addicted to ‘safe sins’—an AA for the arrogant and the abrasive.” (Order from Amazon.)

[ ] BECOMING A FUTURE-READY CHURCH: 8 Shifts to Encourage and Empower the Next Generation of Leaders, by Daniel Yang, Adelle M. Banks, and Warren Bird. (Read my review.) Each chapter includes a “One Degree of Change” self-assessment with five to seven questions to prompt leadership conversations on the eight big shifts, “from this to that.”

Gut Check: “Most churches in North America have more in common with 1950 than with 2050.” (Order from Amazon.)

[ ] GLAD I DIDN'T KNOW: Lessons Learned Through Life’s Challenges and Unexpected Blessings, by Vonna Laue. (Read my review.) Before reading this book, you’d find me in the “I Want to Know Now” camp. Yet, 32 powerful first-person stories later, I’m a fully devoted convert to the “Glad I Didn’t Know” spiritual principles that ooze out of Vonna Laue’s life lessons book. This book may change your mind (and your heart).

Speed Bump. Jim West was grateful he didn’t know—in advance—that after seeing a throat cancer doctor in 2022, the physician would urge him to go home and prepare his will and estate. Jim writes: “I am glad I didn’t know that God had this speed bump in front of me.” (Order from Amazon.)

2024 FAVORITE BOOKS:
Leadership & Business

[ ] THE 365 DAY LEADER: Recalibrate Your Calling Every Day, by Dick Daniels. (Read my review.) Dick Daniels has done it again! Two of his earlier books captured my “book-of-the-year” honors. (I was tempted on this one also!) You will love this “daily dose of Dr. D.” Each page features a short “snapshot of what exemplary leaders consistently do.”

Day 3 is titled, “LEADERSHIP DELUSION!” The convicting question: “Have You Ever Had a Coach? The leadership delusion is to assume everyone needs a coach except you.” (Order from Amazon.)

[ ] THE PROBLEM WITH CHANGE: And the Essential Nature of Human Performance, by Ashley Goodall. (Read my review.) Page after page, learning about the unhealthy results of change foisted on previously healthy team members, I was reminded of the many missteps in my leadership years—totally missing the trauma that I unwittingly perpetrated on employees. (So sorry, friends—if we’re still friends.) My entire view of CHANGE has changed.

Favorite Quotes: Ashley Goodall is a writer’s writer. I’m on my second black felt tip pen—underlining his pokes-in-the-ribs glossary, including: “Financification of business,” “Tagline-ification,” “big shiny change levers,” and “shiny new mission statements” (Order from Amazon.)

[ ] THE ILLUSION OF INNOVATION: Escape "Efficiency" and Unleash Radical Progress, by Elliott Parker. (Read my review.) Parker writes, “Innovation efforts pursued inside corporations too often look like theater—people acting busy doing something so executives can explain to the board and investors that innovation is definitely, without a doubt, a top priority. But when reviewed after the fact, most of the effort produces little impact.”

Fascinating! The takeaway in Chapter 9, “Selecting Shots,” will be challenging for most—but critical: “Run more experiments: fast, cheap, and weird.” Fascinating: what happened when the NBA adopted the three-point line in the 1978-1979 season—a metaphor for innovation. (Order from Amazon.)

[ ] HOW LEADERS LEARN: Master the Habits of the World's Most Successful People, by David Novak with Lari Bishop. (Read my review.) This book is very, very practical and the format is brilliant: 27 short chapters (in bite-sized, 15-minute insights)—with each chapter featuring the learning habits of three to five leaders. You’ll be familiar with many of the 105 people spotlighted, including Patrick Lencioni.

Favorite Quote: Novak quotes Henry Kissinger on what you can learn from a crisis: “There cannot be a crisis next week. My schedule is already full.” (Order from Amazon.)

[ ] IRREPLACEABLE: How to Create Extraordinary Places that Bring People Together, by Kevin Ervin Kelley. (Read my review.) Must-read! “Standing around for weeks on end watching people look at Harleys may not be for everyone, and it created an awkward moment when I first met my wife and told her how I spend my days in disguise as a customer. But it’s what I do.” He adds, “But I’m not just a watcher. I’m also a fixer, adjuster, tinkerer, rethinker, and experience designer.”

Favorite Quote: The author’s unusual approach, when his team is stuck on solving a client’s problem, is to “find the funny.” (Order from Amazon.)

2024 BONUS BOOKS:
Nonprofit Management

[ ] NEXT LEVEL NONPROFIT: Build A Dream Team + Increase Lasting Impact, by Chris Lambert. (Read my review.) When our son, Jason, and I published Mastering 100 Must-Read Books in 2022, this book had not yet been written—so now in 2024, we have a problem. Should we edit the title so it reads “Mastering 101 Must-Read Books?” Or…maybe I’ll go out on a limb here and add it to my Top-20 book recommendations (see Resource 5.2). Either way…if you understand the power and the importance of nonprofit organizations, this is a must-read.

CONFESSION. I confess. I read Chapter 10 in the “Disciplined Execution” section first. “The Weekly” aligns beautifully with this eNews and my Meetings Bucket—and Lambert gives away the store revealing how he and his leadership team conduct purposeful weekly meetings. They are evangelists for weekly meetings. (Order from Amazon.)

[ ] LOST IN TRANSITION: Lessons from the Most Disastrous & Successful Ministry Successions, by Steve Woodworth with James Lund. (Read my review.) The author quotes Edgar Sandoval, who followed Rich Stearns as World Vision’s CEO. “According to Edgar, every new leader should ask the former leader, at regular intervals:
• ‘How are you doing?
• How are you feeling?
• How am I making you feel?’”

GUT CHECK! “Finding the sweet spot” for outgoing leaders is not easy. Read about John (not me!) who “failed at retirement” within the first 24 hours! He confessed, “I’m a micromanager by nature. I didn’t know it would take so much energy to keep my hands off things.” (Order from Amazon.)

[ ] THE CULTURALLY CONSCIOUS BOARD: Setting the Boardroom Table for Impact, by Jennifer M. Jukanovich and Russell W. West. (Read my review.) If you thumbed through my well-worn copy of The Culturally Conscious Board, you’d likely comment, “John! You’ve underlined something on almost every page!” This book changed my thinking!

LOL! Leveraging the story of Crystal, a new board member at her first meeting of the fictitious City Farm board, the authors invite us inside this dysfunctional boardroom. (Order from Amazon.)

*UM, ER...TOP-14 BOOKS
This “Top-10 Book List for 2024” may actually add up to more than 10 books. Sorry. I couldn’t help myself. Way too many good books this year!

YOUR WEEKLY STAFF MEETING QUESTIONS:

In my review of the 2019 book-of-the-year, Call Sign Chaos: Learning to Lead, by Jim Mattis and Bing West, I quote General Mattis, “If you haven’t read hundreds of books, learning from others who went before you, you are functionally illiterate—you can’t coach and you can’t lead.”

Certainly not all of the Top-10 books (or the Book-of-the-Year) will have popular appeal—because all of us are at different levels of competencies and curiosities across the 20 management buckets. But perhaps someone you are coaching or mentoring will appreciate one or more of these top picks for 2024. For more options, check out my 2023 Top-10 Books.

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #3 of 99: Upstream

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #3 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

Upstream:
The Quest to Solve Problems Before They Happen
by Dan Heath (March 3, 2020)
Avid Reader Press, 320 pages

I titled my review, “Trial and Error, Error, Error.” Heath writes, “The way you learn is by experiment—or, as Buckminster Fuller put it, by trial and error, error, error.”
• Read my review (April 15, 2020).
• Order from Amazon.
• Listen on Libro (7 hours, 47 minutes).
• Management Bucket #3 of 20: The Strategy Bucket

My SECOND READ Insights/Ideas: I missed this brilliant idea the first time I read this. Sometimes the big idea of a book is staring right at you—but it’s so obvious you miss it. In my second walk through Upstream, I started on page 247—a graphic summary of the entire book (duh!). With memorable graphics, this one-pager features “7 Questions to Ask Yourself” and “3 Barriers to Overcome.” (Access the summary graphic here.) From the chart:
• BARRIER: “Problem Blindness: I don’t see the problem; or, it seems inevitable.”
• ASK YOURSELF: “How to know you’re succeeding?” (pre-game measures, paired measures, and ghost victories)

Breaking News! Watch for my January review of Dan Heath’s new book, Reset: How to Change What's Not Working. (Pre-order from Amazon.) Note: Reset also has a one-page summary. Brilliant!

Watch for the Final Blog!
Song #45 of 45: "Losing My Religion"

Watch for the final blog in the next issue: "Losing My Religion," Song #45 of 45 in our blog series, Johnny Be Good. Learn why Jason Pearson picked this song for our final color commentary. (And watch for the “Johnny Be Good Guest Blogger Award Show” going live here on Feb. 9, 2025, Super Bowl Sunday!)

AI Created 14 Podcasts for Me in 2024!

This still blows my mind! In 2024, I fed 14 book reviews into the new software from Google and out popped 14 podcasts from two chatty hosts! Click here and find one that interests you and then inspire a team member to create one for your next staff meeting! For more book (and song) reviews, visit the Pails in Comparison Blog.

12:08 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, Pails in Comparison, Top 10 Books 2024, Your Weekly Staff Meeting

December 25, 2024

His Yoke Is Easy

Issue No. 632 of Your Weekly Staff Meeting features a special Christmas greeting to my faithful readers—and a 1984 color commentary on a “book” from my all-time ideal bookshelf. And watch for my December 31 eNews with my 2024 Book-of-the-Year selection and my Top-10 list.

Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of a “fun” book for your Christmas break, The Spy and the Traitor: The Greatest Espionage Story of the Cold War.

Turn the volume way up and imagine singing George Frideric Handel’s “Hallelujah Chorus” with The Tabernacle Choir (4 min., 21 sec.).

Merry Christmas!

A few years ago, I reviewed a brilliant coffee table book, My Ideal Bookshelf, which prompted me to select my own Top-10 list for my ideal bookshelf. Six readers also sent me their lists, which are posted here. One treasure on my all-time Top-10 list is:

The Messiah: An Oratorio
by G.F. Handel (composed in 1741)

I wrote this Christmas meditation in 1984:

“IS THIS SEAT TAKEN?” I asked, fumbling over his feet in the section marked “B” for basses.

“Nope. Do you sing bass, too? Have you ever done this before? I hope so, because this is my first time,” he laughed nervously.

“Mine too,” I smiled, showing him my mint condition vocal score, all 252 pages. “Good,” I thought, and then worried about who would sit on my left. Probably some pompous virtuoso with bushy raised eyebrows, who would sneer every time I missed a note.

It was almost 7:30 p.m. on this freezing Chicago Friday. The tickets were three bucks a head and over a thousand voices were clearing their throats in the Norris Cultural Arts Center auditorium in St. Charles, Illinois. On stage, the incessant whining and percussion bursts of the Elgin Symphony Orchestra tuned-up for this annual event.

The crowd hushed as polite applause began in the soprano section and then, like a football stadium wave, spread over to us basses, as we honored the arrival of the evening’s four soloists. “Good planning,” I thought, noting that the alto had a red gown and the soprano had chosen a Christmas green formal. The bass and tenor, of course, wore routine tails—with collars that accentuated their double chins, and it seemed to me, prevented full-throated swallowing.

Our celebrity conductor, Margaret Hillis, followed to the thunder of grateful applause. Two nights before, she had done similar duty at Chicago’s Orchestra Hall with a cast of thousands.

The P.A. didn’t work, but her booming voice didn’t need this temperamental technology.

“Welcome to our annual performance of the ‘Do-It-Yourself Messiah.’ How many of you are singing this for the first time?”

I looked both ways and decided I could raise my hand, up to my chin maybe. More than half of us were rookies.

A minute before, I’d learned from the bass on my left that he played the cello in the Elgin orchestra, but was sitting it out this year to enjoy the choral experience. “At least I’ll know when to come in,” I mused, leaning a little closer to his side than the former jazz band trumpet player on my right.

I had impressed the horn blower sufficiently when I recounted my stint as a church choir director in my college days. “You mean you can read music?” he asked in awe. “Yeah,” I answered, trying to sound humble, so he wouldn’t expect too much help from me during the challenging parts.

(And there are challenging parts. One reviewer recently observed, “Handel may have been making a little joke by setting lyrics about Christ’s ‘easy’ yoke to a challenging fugue!”)

Hillis rehearsed one difficult section with us for two minutes max, and before we were ready, the December 7, 1984, Norris Center whoever-is-here-sings thousand-voice audience became the performers for G.F. Handel’s The Messiah, perhaps one of the most loved and enduring musical classics of all time.

The full, strong melody of the overture to The Messiah filled the auditorium as hundreds of nervous performers tapped toes and fingers to keep pace with the orchestra. The first recitative for tenor, “Comfort Ye My People,” was both familiar and soothing.

At page 16, Hillis turned from the orchestra and motioned for us to stand. The altos, rich-sounding and bountiful, stirred our anticipation with their three-measure head start.

“And the glory,
the glory of the Lord.”

The sopranos, tenors and our bass section joined in:

“And the glory, the glory of the Lord—
shall be re-e-e-ve-e-e-e-al-ed.”

I was singing The Messiah! It did not matter that the performers were the only audience. We were continuing a musical tradition, begun by the composer in 1742. The comforting and deep meaning of the words from Isaiah, Matthew and Romans were a solace to my soul, as they had been to other performers and audiences over the last 200 years.

“Thank you, Father,” I prayed, “for granting such genius to George Frideric Handel and for preserving this masterpiece.”

The soprano’s air, “Come unto Him, all ye that labor and are heavy laden, and He shall give you rest,” embroidered its message on my heart.

One thousand responded,

“His yoke is easy
and His burden is light.”

All evening, we drank deeply of both words and music.

Sometime after 10 p.m., throats weakened, we sang page 252’s final “Amen.” Our applause energized us. We smiled, eyes cheering, and called the conductor and soloists back for two curtain calls.

“Encore! Encore!” we demanded.

We needed no cue from Hillis, reminding us to remain standing. The orchestra’s introduction to the “Hallelujah!” chorus renewed us in just three measures:

“Hallelujah!
For the Lord God omnipotent reigneth.
The kingdom of this world is become
the kingdom of our Lord, and of His Christ:
And He shall reign for ever and ever.
King of Kings, and Lord of Lords,
HALLELUJAH!”

TO ORDER the 252-page musical score from Amazon, click on the title for The Messiah: An Oratorio for Four-Part Chorus of Mixed Voices, Soprano, Alto, Tenor and Bass Soli and Piano, by G. F. Handel.

Your Weekly Staff Meeting Questions:

1) George Frideric Handel wrote this enduring Christmas oratorio in 1741 in just 24 days. If you had 24 days of uninterrupted focus, what would you enjoy creating?

2) According to Hymnary, George Frideric Handel (1685-1759) “became a musician and composer despite objections from his father, who wanted him to become a lawyer.” (Attn: Parents & Grandparents! Imagine a world without the “Hallelujah Chorus”…if Handel had followed his father’s preferences.)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #2 of 99: Duct Tape Marketing

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #1 of 99 in our new series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books and niche chapters still have more to teach you and the people you’re coaching and mentoring.

Duct Tape Marketing:
The World’s Most Practical Small Business Marketing Guide
by John Jantsch (Jan. 1, 2007)
Nelson Business (285 pages)

I titled my review, “Don’t Work With Jerks!” Note this excellent definition: “Marketing is getting people who have a specific need or problem to know, like and trust you.”
• Read my review (Aug. 4, 2008).
• Order from Amazon.
• Listen on Libro (7 hours, 48 minutes).
• Management Bucket #2 of 20: The Customer Bucket

My SECOND READ Insights/Ideas:
I missed this brilliant idea the first time I read this. In the jam-packed chapter, “Earned Media Attention and Expert Status,” Jantsch shares this contrarian wisdom:

“A little understood PR approach that has worked wonders over the years is to sit back, view the current landscape, and then find a way to present a marketing argument that goes against a current fad or perception.

“This strategy can be a great way to win occasional media attention. Media folks are commonly taught to get both sides of the story. So, if everyone is preaching the merits of X, they will search high and low for someone who says Y.”

Song #44 of 45: "Nick of Time"

Listen to “Nick of Time,” sung by Bonnie Raitt, Song #44 of 45 in our blog series, Johnny Be Good. Our guest blogger, Dave Barton, describes a memorable moment hearing Bonnie Raitt perform at L.A.’s Greek Theater.

Christmas 1915
Celtic Thunder

Last week, I found this poignant Irish song by Celtic Thunder on YouTube. It's sad, but beautifully sung. I also included a more whimsical version of "The Friendly Beasts." Listen here and have a Merry Christmas! For more book (and song) reviews, visit the Pails in Comparison Blog.

01:00 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Handel, John Pearson’s Buckets Blog, Merry Christmas, Messiah

December 17, 2024

The Spy and the Traitor: The Greatest Espionage Story of the Cold War

Issue No. 631 of Your Weekly Staff Meeting wonders if your family or friends think you need a “fun” book to read over the Christmas break. If so, read on! Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of Glad I Didn’t Know.

My wife, Joanne, urges me to read a few “fun” books occasionally—something outside my too-narrow niche of leadership and management. She APPROVED this one: The Spy and the Traitor. Yet…LOL!

Christmas Gift Idea #3:
John le Carré: “The best true spy story I have ever read.”

If your family and colleagues are bugging you incessantly that you read too many leadership and management books—and that you should lighten up!—then here you go. Ask them to give you Christmas Gift Idea #3:

The Spy and the Traitor:
The Greatest Espionage Story of the Cold War
by Ben Macintyre (Sept. 18, 2018)

It’s possible that, perhaps…maybe, my wife may have urged me recently to “read something fun for a change.” So…I did. If you like spy novels, you’ll love this 368-page blockbuster. John le Carré called it, “The best true spy story I have ever read.”

This New York Times bestseller is the classic page-turner. I read it on vacation last month. I couldn’t put it down! If you’ve enjoyed this genre over the years, I guarantee you’ll rank this true spy story high on your all-time best-reads list.
________________________________________
• If you're a reader...continue reading!
• If you're a listener...enjoy this AI-generated podcast created by Google's NotebookLM. Listen to AI’s “review” of my review here (16 minutes, 36 seconds). For more AI-generated "reviews" of my reviews, visit here.
________________________________________

There’s only one spoiler alert in this review—because I don’t want you to miss the fun of reading the harrowing twists and turns. (Will he make it?) I’ll just give you this 2.5-minute video blurb by the author. Ben Macintyre introduces us to Oleg Gordievsky, the KGB officer who ultimately agrees to spy for London’s MI6 during the Cold War.

View author Ben Macintyre talk about the true story of Oleg Gordievsky, the KGB officer who spies for London’s MI6 during the Cold War (2 minutes, 30 seconds).

BY THE WAY…to one of my faithful readers who recommended this book, thank you! (I failed to note your name. Sorry.) I first discovered Ben Macintyre when I read another true story he documented, Operation Mincemeat: How a Dead Man and a Bizarre Plan Fooled the Nazis and Assured an Allied Victory. (I named this Book #78 of 100 in Mastering 100 Must-Read Books.)

I titled my review of Operation Mincemeat, “The Twin Frailties of Wishfulness and Yesmanship.” It was also a “fun” book to read—but I couldn’t help myself. I noted dozens of brilliant leadership lessons and management missteps! You might also enjoy the movie, starring Colin Firth, which premiered in 2022. Click here to view the movie trailer for Operation Mincemeat (rated PG-13).

In The Spy and the Traitor, Ben Macintyre’s deep dive into the nature of spies and traitors is a graduate level semester in Psychology and Theology. Examples:
• “The KGB used the acronym MICE to identify the four mainsprings of spying: Money, Ideology, Coercion, and Ego.”
• “Malcolm Muggeridge, former MI6 officer and journalist, wrote: “Intelligence agents, in my experience, are even bigger liars than journalists.”
• The author describes an Oxford grad, a Catholic, who was recruited by MI5 (and later converted to Marxism): “…a man with a considerable sense of inferiority and insecurity.” And this: “Raging insecurity is not an ideal quality in an officer of the Security Service…” The traitor was also noted for his “air of superiority and bumptiousness.” (Attn: Psych Majors, Pastors, and Priests: You’ll love this book!)
• “In a craven and hierarchical organization, the only thing more dangerous than revealing your own ignorance is to draw attention to the stupidity of the boss.”

MORE “FUN” STUFF:

KGB: frowned on inebriation. “Unlike other branches of government, secret services tend to recruit imaginative people who have what Winston Churchill called ‘corkscrew minds.’” The author adds, “If the marks of potential treachery are being clever, eccentric, and inclined to have a few too many drinks, then half the wartime and postwar spies in Britain and America would have been suspect. But in this respect the KGB was different, since it officially frowned on both inebriation and individuality.”

“Church leaders and top bankers!” You won’t believe this. A KGB top-secret document instructed their agents and spies in NATO countries to watch for signs that a nuclear-missile attack on the USSR was imminent. Various indicators to be reported: lights on in government buildings late at night; number of cars in government parking lots at night, and close surveillance of “key nuclear decision-makers” including, “bizarrely, church leaders and top bankers.”

“Two all-beef patties, special sauce…” Even more bizarre (my opinion)—the KGB monitored cattle slaughterhouses. “If the number of cattle killed…increased sharply, that might indicate that the West was stockpiling hamburgers prior to Armageddon.”

SPOILER ALERT! I would urge you NOT to watch the video below, but—per the editorial policies of this publication—we’re here to inform leaders and readers and let them decide what’s best for themselves. Do you want to know how the book ends?

[ ] Option #1: VIEW this heart-pounding video...“The Gripping Tale of Britain's Greatest Spy,” from “True Life Spy Stories” (43 minutes). SPOILER ALERT!

[ ] Option #2. DO NOT VIEW THIS VIDEO…until you’ve read the entire book and learned why MI6 officers brought along a cassette tape of “Finlandia” by Jean Sibelius. (Also used as the tune for “Be Still My Soul.”)

Need More Fun? Just last week, The Wall Street Journal reviewed a book, Counterfeit Spies: How World War II Intelligence Operations Shaped Cold War Spy Fiction, by Oliver Buckton (Oct. 1, 2024). Read the WSJ review, “‘Counterfeit Spies’ Review: Craftier Than Fiction. Before he created James Bond, Ian Fleming helped devise a plan to mislead the Germans about the Allied invasion of Sicily.”

And LOL—for the record—the book, The Life of Ian Fleming, by John Pearson, was written by some other guy using my name!

TO ORDER FROM AMAZON, click on the title for The Spy and the Traitor: The Greatest Espionage Story of the Cold War, by Ben Macintyre. Listen on Libro (13 hours, 19 minutes).

BONUS BOOK! AND SPEAKING OF WARS…when I reviewed the book by the founder of Trader Joe’s, Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys, I noted how the book checked all 20 of my management buckets. Example: in the Book Bucket...

Joe Coulombe praises the book, The Guns of August: The Pulitzer Prize-Winning Classic About the Outbreak of World War I, by Barbara Tuchman. He writes, “It’s the best book on management—and, especially, mismanagement—I’ve ever read.” So far, I’m at page 197 of this 640-page gem. (I can’t stop underlining the good stuff!) Watch for my review in 2025. Elon Musk recommends the audiobook (19 hours, 9 minutes).

Your Weekly Staff Meeting Questions:

1) What genre of books or audiobooks do you enjoy when you need to kick back and have some “fun?” Even when you’re thoroughly enjoying a “fun” book, do you sometimes look for the leadership, management, and/or spiritual lessons—perhaps something you might use in your next coaching session or weekly staff meeting? Be honest!

2) True or False? No way! I would never ask AI to suggest “10 Leadership and Management Lessons from the book, The Spy and the Traitor,” by Ben Macintyre. (LOL! See my response here!)

SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #1 of 99: Turning Goals Into Results

Turning Goals Into Results:
The Power of Catalytic Mechanisms
by Jim Collins (Feb. 7, 2017)
Harvard Business Review Press, 96 pages

Jim Collins created two catalytic mechanisms to limit his consulting work—so he could concentrate on research, writing, and teaching. The first: “The come to Boulder, Colorado, rule.” The second: Collins allocates a maximum of four days to any one organization per year. Read why time is more valuable to CEOs than money and why “invoices just don’t hurt."
• Read my review (May 25, 2019).
• Order from Amazon.
• Management Bucket #1 of 20: The Results Bucket

My SECOND READ Insights/Ideas:
I missed this brilliant idea the first time I read this. Jim Collins writes, “Consider also the highly effective catalytic mechanism that a colleague of mine has been using for the past three years to attain her BHAG: to lead a full and active life as a mother, wife, professional writer, and church volunteer, without going crazy.”

“One day, my colleague was lamenting her situation to her sister, who came up with an effective catalytic mechanism. Every time the woman took on work beyond a certain level of revenue—a comfortable annual salary, in essence—she would pay her sister a $200-a-day-penalty fee.”

Are you using catalytic mechanisms in your organization—and your own life?

Song #43 of 45: “Time After Time"

Listen to “Time After Time,” sung by Cyndi Lauper, Song #43 of 45 in our blog series, Johnny Be Good. Our guest blogger, Callista Dawson, adds her personal reflections to this song. She notes that there are currently 177 songs that cover or sample this track!

10 Leadership Lessons from a Spy book!

I couldn’t help myself! I asked ChatGPT to suggest 10 leadership lessons from the book, The Spy and the Traitor: The Greatest Espionage Story of the Cold War, by Ben Macintyre. Next, I asked AI to “review” those leadership insights in a podcast. Read and listen here. For more book reviews, visit the Pails in Comparison Blog.

12:32 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Ben Macintyre, Cold War, espionage, John Pearson’s Buckets Blog, leadership lessons, The Spy and the Traitor

December 11, 2024

Glad I Didn’t Know: Lessons Learned Through Life’s Challenges and Unexpected Blessings

Issue No. 630 of Your Weekly Staff Meeting suggests a powerful book with 32 of my favorite stories—a perfect gift book for Christmas. Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of When Kingdom Light Shines: Stories That Inspire Faith.

In one of my favorite chapters in Glad I Didn’t Know, this Mother Teresa billboard prompted Larry Probus to call his wife on the way to work. “I give up,” he told her!

Christmas Gift Idea #2:
Speed Bumps & Life Lessons

Can I be honest with you? I was so pumped about the 60 stories from Mark Ellis in my most recent eNews that I’m wondering: How can I now move on to another book that also requires high praise? Perhaps you have two friends and need two Christmas gift books? If so, here’s my Christmas Gift Idea #2:

Glad I Didn’t Know:
Lessons Learned Through Life’s Challenges
and Unexpected Blessings
by Vonna Laue (Dec. 3, 2024)

What’s not to like about a “lessons” book? By my count, I have reviewed dozens of books with "lessons" in the title or subtitle. (Examples: Maxwell, Drucker, San Quentin, Pope John Paul II, Panera, Mayo Clinic, and many more.)

Ready for more life lessons? Where do you land on this continuum?

I WANT TO KNOW NOW..........................GLAD I DIDN'T KNOW

Before this week…you’d find me in the “I Want to Know Now” camp. Now 32 powerful first-person stories later, I’m a fully devoted convert to the “Glad I Didn’t Know” spiritual principles that ooze out of Vonna Laue’s life lessons book. This book may change your mind (and your heart).

JIM WEST(Chapter 22), cofounder of The Barnabas Group, was grateful he didn’t know—in advance—that after seeing a throat cancer doctor in 2022, the physician would urge him to go home and prepare his will and estate. “I am glad I didn’t know that God had this speed bump in front of me,”Jim writes in this stunning chapter.

West says he prayed Joshua 1:9 hundreds of times each week—“a Bible verse I had often heard came alive for me”—while lying in the radiation tube about 45 minutes per session for 35 sessions (not a typo!). He lists four life lessons, including this: “…when people ask me what I could have done to better prepare myself for the battle,” he responds, “Memorize Scripture ahead of time.”

The book’s format is brilliant—and each short chapter is perfect for spotlighting at your weekly staff meetings in 2025. Leverage the simple outline: a first-person account, followed by “Glad I Didn’t Know” thoughts, then “Life Lessons,” then three “Questions to Consider,” and a Bible verse. (The Scriptures are powerful.)

LARRY PROBUS (Chapter 9) describes being a new Christian and wrestling with the Lord about leaving his business career to become the CFO at World Vision US. He had read a biography about Mother Teresa and in the mid-90s while on a business trip in India, he met Mother Teresa. She asked him, “Tell me why you are in my country?”

Probus sheepishly responded with a very general “we are here on business.” (He did not want to reveal his purpose: to find a distributor for his company’s whiskey brand!) But the contrast of his agenda versus Mother Teresa’s calling was stark. (This is one of my 32 favorite chapters!)

Fast forward. Rich Stearns, president of WVUS at the time, invited Probus to become their CFO. Still wrestling one morning—even though his wife was onboard with the opportunity—he finally said yes. Why? When commuting to work that day, “a new billboard appeared on my daily route with a picture of Mother Teresa—and the words, ‘Reaching Beyond Yourself. Compassion. Pass it On.” He called his wife and said, “I give up. I think God is telling us we should do this.” (And LOL: Some years back, Larry Probus told me he suspected that Rich Stearns had put up that billboard!)

GLAD I DIDN’T KNOW features 16 riveting stories from women and men who have faced incredible challenges—yet unexpected blessings. Plus, author Vonna Laue, a CPA and consultant who specializes in the nonprofit space, weaves her own 16 stunning stories (stunning!) into this soul-grabbing book.

Rich Stearns, also the author of The Hole in Our Gospel, endorses this book: “Glad I Didn’t Know will lift your spirits, make you laugh, and encourage to let go of your fears and entrust them to Jesus. You’ll want to read it at least twice—and maybe twice a year.” I agree! This is also the perfect book to read unhurriedly on weekends (two or three chapters every weekend).

What? LAUGH about life challenges? Yes! Vonna Laue, somehow, sees the humor in her challenging personal stories and God’s touch (Chapter 1: “Quit a Job, Flood a House, Lose a Parent,” and Chapter 21, “You’re Fired!”). Her transparency is as memorable as her humor.
• While caring for her mother in the hospital for a month, she also cared for her mom’s five chickens, four horses, three cats, and two dogs. “Though, by the time I was done, there were only four chickens. Don’t ask.”
• When Vonna and her husband informed their two daughters (eight and four at the time), they were moving from Colorado to California, the oldest was upset and “left a note on our pillow that we were not allowed to move her to California and signed it, ‘The FBI.’” The four-year-old’s response? She started packing!

“LOST, LONELY, BROKE!” Edgar Sandoval Sr.’s story is featured in Chapter 3. You’ll see how his background prepared him uniquely for his current day job: president and CEO of World Vision US. “His own experience with hardship came at age 18, when he returned alone to the U.S. with only $50 in his pocket.” The verse for this story: Proverbs 3:5-6.

FRANCIS CHAN’S ROPE. In Chapter 15, “Gone Too Soon,” Laue shares the very sad story about her brother-in-law’s passing at age 42. She writes, “I’m glad I didn’t know that planning a funeral is like planning a wedding in four days…” One of her “lessons learned” features the poignant Francis Chan video with a long rope (aka “eternity”). View the video here:

Vonna Laue suggests you view this picture of today versus eternity in this sermon clip from Francis Chan (3.5 minutes).

CHIP WATKINS. In Chapter 19, Chip Watkins shares that he’s glad he didn’t know that his son, Mark, would die unexpectedly in 2015. If he had known, he reflects, “How you might dread the passing of each day, knowing you are one day closer to the death of your beloved!?” He adds, “With that in mind, I believe God is gracious and merciful in withholding this kind of exact knowledge from us. He gives us grace to walk with Him each day, day after day.”

One lesson learned: “Grieve well.” Watkins writes about remembering. “We have a leather jacket he once wore and that I occasionally wear. His brother now owns the car that once belonged to Mark.” This prompted me to remember the clip at the end of the documentary, “It All Begins With a Song” (start at 1 hour, 6 minutes in) on the writing of “I Drive Your Truck.”

MORE FAVORITE STORIES. Did I mention…my 32 favorite stories? Oh, my.

• LAURA WHITLEY’s story in Chapter 28, “Caring for Family,” prompted an out-loud “WOW!” when I read her soul-touching narrative about her father, a Marine, who shared the Marine motto: “The difficult we do immediately, the impossible takes a little longer.” You will not forget this story or the verse: Deuteronomy 31:8. (Note: Several very meaningful song lyrics are featured in these stories. Chapter 28 sent me back to a favorite of mine: “When I Go Home.”)

• HEY, DAD! Follow JOHN REYNOLDS in his fast-rising career in South Africa, “with a macho roar, a sporty new Porsche convertible pulled up next to us.” His six-year-old son then asked, “Is that your next company car, Dad?” Read how that question changed the trajectory of his life.

• “HERO COMPLEX.” One of two “name withheld” chapters, “Painful Realizations” recounts how a public health researcher living abroad has learned to “lay aside pride and the role I thought I should play in the Kingdom.” She faced down her “hero complex,” but notes, “It was surely an exhausting way to learn humility, but I am so much better off for it.”

• JERRY WHITE writes in “From Military to Missions,” Chapter 24, “I am glad I did not fully know the tensions in the work that I would face.”White served as president of The Navigators for 15 years. “Part of not knowing opened an avenue of trust and faith that no strategic plan could achieve.” Read why, “Suddenly, I was not a PhD, general, and president. I was a broken, hurting parent and follower of Jesus. A friend, not just their leader.” (Read Mary White’s account of the tragedy they faced.)

• BOARD SERVICE? I especially appreciate Vonna Laue’s chapter on being invited to serve on the board of World Vision US. She wondered if she would fit in. Around the table “there was a former governor, a CFO of a major US corporation, leaders of national and international ministries, PhDs and MDs, and, and . . . you get the picture.” Today she serves as board chair!

She asks readers this question: “Is there any place you are holding back because you don’t believe you are _____ enough?” (Fill in the blank: good enough, smart enough, connected enough…)

WHEW! I don’t have room to share Stan Reiff’s story (“God Will Never…”) or the two questions his girlfriend (now his wife) asked him. This is my favorite chapter (along with the 31 other stories!) Order two books: one for you and one for a special friend or family member.

TO ORDER FROM AMAZON, click on the title for Glad I Didn’t Know: Lessons Learned Through Life’s Challenges and Unexpected Blessings, by Vonna Laue. And thanks to the author for sending me a review copy.

Your Weekly Staff Meeting Questions:

1) Vonna Laue urges you to create your own “Glad I Didn’t Know” list that highlights your challenges and unexpected blessings. I’d suggest you title this, “Chapter 33” and list a favorite Bible verse that gives you comfort in the hard times. See also my review of When Kingdom Light Shines with this suggestion: After you’ve read all 60 short stories (or featured four or five stories at future weekly staff meetings), then host a gathering and call it, “Chapter 61.”

2) Review the Scripture verses highlighted in each chapter and keep them handy (see Jim West's story above). You, or a friend or family member, may need them. Memorize this one: “For my thoughts are not your thoughts, neither are your ways my ways,” declares the Lord. “As the heavens are higher than the earth, so are my ways higher than your ways and my thoughts than your thoughts.” (Isaiah 55:8-9)

UP NEXT! Watch for my review of “Christmas Gift Idea #3”—The Spy and the Traitor: The Greatest Espionage Story of the Cold War, by Ben Macintyre. “The best true spy story I have ever read,” wrote John Le Carré.

Mastering 100 Must-Read Books
Part 18: The Final Four

Book #100 of 100: Experiencing God

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #100 in Mastering 100 Must-Read Books. (Yes! This is the final book in the series. Stay tuned for a new series in the next issue of Your Weekly Staff Meeting.)

Experiencing God (2021 Edition):
Knowing and Doing the Will of God
by Henry Blackaby (1935-2024),
Richard Blackaby, and Claude King

Books #97 through #100 spotlight “the final four” books in this recommended volume of 100 must-read books. The authors write, “If Balaam lived in our formula-driven day, perhaps he would have written a book, Donkeys for Dummies…”
• Read my review.
• Order from Amazon.
• Listen on Libro (11 hours, 3 minutes). Note: This audio version is from the 2009 book revision.
• Download the 100 Must-Read Books list (from John and Jason Pearson).

“Please Cancel My Request!” In Mark 2, when the four entrepreneurial friends of the paraplegic man brought their friend to Jesus for healing, Jesus—instead—forgave the man’s sins. Meditating on that passage prompted Henry Blackaby to weep and pray, “O God, if I ever give You a request and You have more to give me than I am asking, please cancel my request!”

Song #40 of 45: “London Calling"

Read Jason Pearson's guest blog on "London Calling," Song #40 of 45 in our blog series, Johnny Be Good. Jason notes that unlike John Lennon's famous "more popular than Jesus" declaration, The Clash rejected messianic status with this: "Now don't look to us/Phony Beatlemania has bitten the dust." Read the blog.

My Favorite Hal Lindsey Story

Back in the late 1970s, Hal Lindsey (1929-2024), the author of the bestseller, The Late Great Planet Earth, was the featured speaker at SAMBICA’s first-ever “faith promise” dinner at the Olympic Hotel in Seattle. Our camp staff and board, perhaps, had more nerve than faith! Read the story here. For more book reviews, visit the Pails in Comparison Blog.

02:00 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Glad I Didn’t Know, John Pearson’s Buckets Blog, Lessons Learned, Vonna Laue

December 3, 2024

When Kingdom Light Shines: Stories That Inspire Faith

Issue No. 629 of Your Weekly Staff Meeting recommends an inspirational book—with 60 true stories—for your Christmas gift-giving. Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent conversation with our son, Jason, about his new documentary film, “Spares: Second Chance Stories of Frozen Embryos” (view it for free here).

Yikes! Yow! Oh, My! Amazing! Amen! Those were my out-loud exclamations when I read When Kingdom Light Shines—with 60 unbelievable true stories!

Christmas Gift Idea #1:
60 Inspiring Stories!

OH, MY! This new book—jam-packed with 60 inspiring stories—is so, so powerful that I’ve already gifted the book to seven people and it’s not even Christmas! Here’s my Christmas Gift Idea #1:

When Kingdom Light Shines:
Stories That Inspire Faith
by Mark Ellis (2024)

YIKES! When Mark Ellis generously gave me this book on Nov. 3, 2024, I had a brilliant reading plan: 60 stories/60 days. But after reading the first inspiring story—I couldn’t stop! I averaged three chapters every day and completed this unbelievable book in 21 days!

AMAZING! I started with Chapter 20, “How God Answered Francis Chan’s Ridiculous Prayer for a Son-in-Law.” (Did I mention, amazing?) You’ll read about this daring prayer (just three pages) by author and speaker Francis Chan, “who lifted up a bold, audacious matchmaking prayer, and God answered in a way that confounded Francis himself.” (Have you ever prayed a “ridiculous” prayer?)

The 60 short stories feature the author’s favorite “God reports” from the last 25 years. Mark Ellis believes that “God’s stories are the best stories, and that He is doing even greater things in the world today than he did in the first century.” So Ellis launched the God Reports website “with a mission to support and encourage Christian missions, by sharing stories and testimonies from believers around the world.”

YOW! There are two powerful bookends in When Kingdom Light Shines: Stories That Inspire Faith. Chapter 1, “Dream Led to Hidden Tribe,” begins with this: “In 2013, Caleb Byerly woke up with a start and began to furiously write in his journal everything he saw in a rather unusual dream.” This missionary had sensed that “God had spoken to Caleb through dreams previously, so he meticulously recorded” the dream details.

“I feel like when God speaks to you, it’s an invitation to partner and walk with God,” Byerly said. (This reminded me of Henry Blackaby’s wisdom, “When God speaks, it is important to write it down.”) What follows will shock you (in a really good way!)—and you’ll retell the story to family and friends.

Chapter 60, “Dying Farmer Left Civil War Bible Behind for New Age Homebuyer,” is another breathtaking story that concludes this marathon of miracles. Dale Walker reports that he “graduated from Wesleyan University without knowing who John Wesley was, or who Jesus Christ was. And I never really met a single person that knew God or could tell me about God.”

At age 31, he practiced Eastern meditation, but “his inner emptiness wouldn’t go away.” He notes, “At the same time, my personal life was tangled into a series of knots which I didn’t know how to untie.” (This reminded me of a recent "Hidden Streams" podcast and the original song, “Tied Down,” at the end of the podcast.)

Read why after his first-ever prayer on his knees to “ANYBODY UP THERE,” Walker sprinted (no pun intended) across a farmer’s field to a farm house he had recently purchased—and found the previous owner’s 1865 family Bible in the attic. (Yes. It was dusty!) He read “The Lord is my shepherd” from the 23rd Psalm—and it changed his life!

There’s more! Read how that same night Walker randomly views a TV program about Roy Campanella. The program depicted the famous Brooklyn Dodgers catcher in the emergency room after a paralyzing injury from a car accident. The program flashed back to a young Campanella who remembers a Scripture his mother had taught him. (Guess which one?)

AMEN! I generally read silently—but dozens and dozens of times when reading this stunning book, I heard myself audibly respond: Amen! Wow! Yikes! Amazing! Praise the Lord! Examples:
• Chapter 34, “Lost Forty-Seven Days at Sea,” spotlights Louis Zamperini, the USC track star, 1936 Olympics runner, and WW2 POW. Read about the event that rid him of his extreme PTSD.
• Chapter 32, “Vincent Van Gogh’s Unappreciated Journey with Christ,” will prompt your own “Amen!” You’ll never look the same way again at “The Starry Night” or other Van Gogh masterpieces.
• Chapter 58, “He Preached the Gospel as Hijacked Plane Hit the Water,” is an excellent God story to share with the seatmate on your next plane ride. Andy Meakins, “a gentle giant of the faith,” was airborne on Ethiopian Airlines Flight 961 from Addis Ababa to Abidjan—when “three hijackers stormed the cabin and demanded to be flown to Australia." (No way!) When the plane ran out of fuel, it hit the water, yet 50 people miraculously survived—but all 175 passengers and crew heard the Gospel story during those fateful final minutes. Must-read!
• Chapter 10, “Missionary Died Thinking He Was a Failure,” describes the 17-year ministry, beginning in 1912, of a doctor’s work among tribal people in a remote corner of the Democratic Republic of the Congo. Failure? You decide.

All of these God stories reminded me that writer David Sedaris called Tobias Wolff “America’s greatest short-story writer.” (See my review of My Ideal Bookshelf—also a Christmas gift option.) Sedaris notes:

“Sometimes I meet ministers, and I always say to them, ’If I had a church, I’d read a Tobias Wolff story every week, and then I’d say to people, “Go home.”’ There’s nothing else you would need to say. Every story is a manual on how to be a good person, but without ever being preachy. They’re deeply moral stories; the best of them read like parables.”

Ditto these 60 God stories. I envision a surge in storytelling at weekly staff meetings—and hopefully—in pulpits across the globe. Thank you, Mark Ellis!

TO ORDER FROM AMAZON, click on the title for When Kingdom Light Shines: Stories That Inspire Faith, by Mark Ellis.

Your Weekly Staff Meeting Questions:

1) Read Chapter 20, “How God Answered Francis Chan’s Ridiculous Prayer for a Son-in-Law,” and then ask this question: “Have you ever asked the Lord for something that others might consider a ridiculous prayer request?” What’s your “ridiculous” prayer request for 2025?

2) After you’ve read all 60 short stories (or featured four or five stories at future weekly staff meetings), then host a gathering and call it, “Chapter 61.” Invite staff members, board members, and key volunteers to nominate God stories from your organization that are so remarkable they could become Chapter 61 in When Kingdom Light Shines.

UP NEXT! Watch for my review of “Christmas Gift Idea #2”—a new book just released today, Dec. 3, 2024. Read Glad I Didn’t Know: Lessons Learned Through Life’s Challenges and Unexpected Blessings, by Vonna Laue.

Mastering 100 Must-Read Books
Part 18: The Final Four

Book #99 of 100: Leadership Core

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #99 in Mastering 100 Must-Read Books.

Leadership Core:
Character, Competence, Capacity
(Leadership Multipliers)
by Dick Daniels

Books #97 through #100 spotlight “the final four” books in this recommended volume of 100 must-read books. Daniels writes: “Every leader will face at least one impossible situation during their leadership tenure. That time is described as having your back against the wall, with no way out, completely alone, and the feeling of gloom you have when it seems like the end is near.”
• Read my review.
• Order from Amazon.
• Download the 100 Must-Read Books list (from John and Jason Pearson).

Did you know that “people lie more on Monday and Friday than Tuesday, Wednesday, or Thursday?” Daniels notes research indicating “people lie two to four times a day.” So the author discusses five times when your staff might lie: 1) Lying to land a job, 2) Lying to get ahead, 3) Lying to achieve work-life balance, 4) Lying with feedback, and 5) Lying during the exit interview.

BONUS! Read my review of the latest book from Dick Daniels, The 365 Day Leader: Recalibrate Your Calling Every Day. (Another Christmas gift book option for leaders and managers!)

Song #39 of 45: “Another Brick in the Wall”

Listen to “Another Brick in the Wall,” by Pink Floyd, Song #39 of 45 in our blog series, Johnny Be Good. Marc Myers notes that the song “has long been viewed as an anti-education mantra, a mischaracterization that still rattles Roger Waters.”

A Berkeley Frat House & Josh McDowell’s Book!

Mark Ellis, the author of When Kingdom Light Shines (see above), wrote a very personal narrative in 2021, The House at Channing and Moonsail (read my review). Read what prompted Ellis, who said "God was not on my radar," to read Josh McDowell’s book, Evidence That Demands a Verdict. For more book reviews, visit the Pails in Comparison Blog.

02:13 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: John Pearson’s Buckets Blog, Mark Ellis, Stories That Inspire Faith

November 26, 2024

Spares: Second Chance Stories of Frozen Embryos (free film)

Issue No. 628 of Your Weekly Staff Meeting spotlights a new and powerful documentary film from Jason Pearson, “Spares: Second Chance Stories of Frozen Embryos.” Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of Uncommon Graces: Christlike Responses to a Hostile World. And...Happy Thanksgiving to our U.S. readers!

View the movie trailer for the new documentary, “Spares: Second Chance Stories of Frozen Embryos.”

My Interview With Jason Pearson on His New Documentary Film, “Spares: Second Chance Stories of Frozen Embryos”

Editor’s Note: I’m blessed to recommend a new documentary film in this issue, created and directed by our son, Jason. Here’s a “Son & Pearson” interview about the film. (For more “Son & Pearson” conversations, read the introductions to our two recent books on mistake-making and 100 must-read books.)

JOHN: Happy Thanksgiving, Jason! I’m so thankful for you and Melinda and our five grandchildren. And…WOW! This 20-minute documentary you created, “Spares,” is sobering, stunning, and poignant. I’ve viewed it four times already! It’s personal, isn’t it?

JASON: It is personal. About two percent of U.S. births are now from in vitro fertilization (IVF). That was the path that Melinda and I discerned—and God blessed us with five children. Yet—few people realize that in this age of advancing reproductive technology, thousands of American families face an unexpected moral quandary: what to do with their remaining frozen embryos after completing IVF.

JOHN: I had no idea. Your documentary, which just premiered last week in Washington, D.C., and is also featured on Real Clear Politics, is subtitled, “Second Chance Stories of Frozen Embryos.” Explain.

JASON: “Spares” spotlights four couples and their ethical dilemma of what to do with their frozen embryos. Today, over 1.6 million frozen embryos remain in storage across the United States. And many believe they are human lives.

JOHN: You had told me, a few years back, about this movement—that couples can “adopt” frozen embryos and be blessed when these yet unborn children become part of their families. The four couples you interviewed for your film—oh, my! These are complex issues. How do they navigate this challenging intersection of faith, ethics, and modern medicine?

JASON: Travis and Tara, one of the couples featured in the documentary, faced this decision after successfully having three children through IVF. They found themselves with 11 remaining embryos! They had three options: discard them, donate them to science, or pursue embryo adoption.

JOHN: Oh, my! You mean they could potentially have had 11 more children?

JASON: That’s unlikely, but "Spares" presents a unique solution gaining traction among pro-life families: embryo adoption, also known as "snowflake adoption." While still relatively rare, these adoptions have grown dramatically—by 420% over seven years, with a notable 29% surge in 2023 alone.

JOHN: So this movement is championing the idea of “snowflake adoption.” What a great name for it—the uniqueness of every snowflake and the uniqueness of every child. It reminds me of Psalm 139:

“Oh yes, you shaped me first inside, then out;
you formed me in my mother’s womb.
I thank you, High God—you’re breathtaking!
Body and soul, I am marvelously made!”

JASON: Exactly. When people view the film, they are so taken by these hopeful and loving parents, like Gabbi and her husband, on their decision to pursue embryo adoption. She tells us, "The more I researched it, the more I wanted to be a part of this new frontier of saving these little lives, these lives in these almost frozen orphanages, just waiting for a chance."

JOHN: “Frozen orphanages!” As you know, Jason, when writing my eNews, I’m always looking for a title for each issue. I almost titled this issue, “Frozen Orphanages!”

JASON: Trust me—there are so many poignant comments. The creative process in filmmaking takes many twists and turns—and it pushed me to pray more. Much more. This project was very emotional and very challenging—yet deeply rewarding. I felt like I was a steward of these very personal stories.

JOHN: You’ve worked on over 70 films, right? How did this one affect you?

JASON: Memorable storytelling, obviously, must have great stories. These amazing couples were so willing to share their stories. Here’s what Travis told us about their remaining embryos: "Every embryo mattered to me. I still feel like I'm the father of those embryos. I still feel like I'm responsible for those and make the best decisions I can."

JOHN: Wow. I’m urging people to view the film. But some, perhaps, might push back on the whole concept of IVF, right?

JASON: Many Christians, particularly those in the Southern Baptist and Catholic traditions, believe those 1.6 million frozen embryos are much more than just statistics—they represent human lives at their earliest stage of development.

JOHN: I believe that. But didn’t the Southern Baptist Convention highlight their concerns about IVF and the subsequent potential for embryo destruction—per a “resolution” at their June 2024 convention? (Note: That news report also said the SBC was in favor of “adopting frozen embryos to rescue those who may otherwise be destroyed.”)

JASON: Right. Their position reflects a growing awareness within Christian circles about the moral implications of reproductive technology. For example, the Catholic Church has long maintained that IVF raises serious ethical concerns, particularly regarding the creation and potential destruction of genetically-tested human embryos. In the film, Paige shares this:

"To even have this idea about eradicating a type of person because you don't view them as enough. Yeah. To me, is a form of evil. Or because it's inconvenient—where do you draw the line on that?"

JOHN: That’s a huge issue, right? The “potential destruction of human embryos.” If we believe in the sanctity of human life from conception on—then that consequently requires us to grapple with the complex reality of frozen embryos already in existence.

JASON: Some Catholic bioethicists argue that while the Church opposes IVF, the adoption of existing embryos could be seen as a life-affirming response to an already existing ethical dilemma. This perspective aligns with the Church's emphasis on the dignity of human life while acknowledging the complex realities families face.

JOHN: So…I see this documentary then, perhaps, as a crucial conversation starter for the Christian community. It challenges us to think deeply about how we can uphold the sanctity of human life while compassionately supporting families struggling with infertility. As more couples face decisions about remaining embryos, the need for ethical guidance and practical solutions becomes increasingly urgent.

JASON: Yes, and for anyone considering embryo adoption, the process involves careful screening and matching. Prospective adoptive parents create detailed profiles of their lives and values, similar to traditional adoption processes. The genetic parents then have the opportunity to choose a family whose values align with their own.

JOHN: That's amazing. Where can someone go for more information?

JASON: For more information about embryo adoption and to watch the full documentary (free), visit SparesDocumentary.com.

JOHN: Great website, Jason, as usual. The resources section is amazing, as well as the “10 Things to Know About Embryo Adoption in 2024.” This movement is so hopeful. While viewing “Spares,” I was struck with what Ali said—when someone first told her about embryo adoption. "I think at that moment, it was a new spark of light and a new spark of hope that we could carry a baby and bring a baby into this world."

And LOL. According to a Wall Street Journal article I read this past weekend, parents are not supposed to “humblebrag” about their brilliant offspring! But how could I not help you spread the word about this powerful movement?

JASON: Powerful is right. Thank you. We believe it is close to God’s heart.

Visit SparesDocumentary.com for more information about embryo adoption and to watch the full documentary (20 minutes). It’s free.

Your Weekly Staff Meeting Questions:

1) Frozen Orphanges! In the “Spares” film, Gabbi notes, "The more I researched it, the more I wanted to be a part of this new frontier of saving these little lives, these lives in these almost frozen orphanages, just waiting for a chance.” Does your organization have a two-word phrase that arrests the attention of customers, donors, and volunteers?

2) What’s your organization’s story? How do you communicate it so it touches hearts? Aristotle said, “The soul never thinks without a picture.” After watching this 20-minute documentary, what did you appreciate about the storytelling approach?

Mastering 100 Must-Read Books
Part 18: The Final Four

Book #98 of 100: The Discerning Life

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #98 in Mastering 100 Must-Read Books.

The Discerning Life:
An Invitation to Notice God in Everything
by Stephen Macchia

Books #97 through #100 spotlight “the final four” books in this recommended volume of 100 must-read books. Steve Macchia asks, “But are we aware of his presence? He’s tapping on the shoulder of our hearts all the time: tap, tap, tap . . . tap, tap, tap.”
• Read my review.
• Order from Amazon.
• Listen to The Discerning Leader Podcast.
• Download the 100 Must-Read Books list (from John and Jason Pearson).

Steve Macchia writes, “Far too often, spiritual discernment has been pigeon-holed into the exclusive realm of decision-making, learning how to make good choices and know God’s will methodically and predictably. We want a simple system to follow: set up the room, put people in place, consider the right options, add a prayer, and then press the button of discernment.”

And this: “Without a prayer closet, we are destined to live an inch deep and a mile wide. For any number of reasons, we are highly allergic to spiritual depth.”

7 Songs to Go!

We hope you’re enjoying this blog series, Johnny Be Good, featuring the 45 songs in the book, Anatomy of a Song, by Marc Myers. Stay tuned for the final seven songs—in the next seven issues. What’s your favorite song, so far, in this series?

ChatGPT and the Future of AI

“Will I lose my job?” That’s just one of dozens of fascinating topics in this new book, ChatGPT and the Future of AI: The Deep Language Revolution, by Terrence J. Sejnowski. It’s humorous and humble. Read my review. And for more book reviews, visit the Pails in Comparison Blog.

10:15 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: in vitro fertilization, IVF, Jason Pearson, John Pearson’s Buckets Blog, Spares

November 19, 2024

Uncommon Graces: Christlike Responses to a Hostile World

Issue No. 627 of Your Weekly Staff Meeting highlights seven “uncommon graces” that need front-row seats today. Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of Becoming a Future-Ready Church: 8 Shifts to Encourage and Empower the Next Generation of Leaders.

John Vawter writes: “When ‘safe sins’ go unchallenged, something of a Christian fantasy religion is allowed to thrive—a religion that condemns alcohol and adultery, yet condones, say, arrogance and abrasiveness. There should be a support group in the church for those addicted to ‘safe sins’—an AA for the arrogant and the abrasive.”

AA for the Arrogant and Abrasive

Yikes! John Vawter writes about one of his best friends who considered “leaving his extremely stressful job. He reached this conclusion one night when he went to tell his daughter goodnight. As he sat beside her, he said, ‘I’m sorry I yelled at you. I’ve had a bad day at work.’ She looked up at him and said, ‘Dad, you have a lot of bad days at work.’”

Vawter adds, “His daughter acted as a circuit breaker. With that one sentence, she gave him the opportunity to set aside his excuses and take an honest look at how the stress of his job was affecting him.” Read more about “circuit breakers” in this powerful book:

Uncommon Graces:
Christlike Responses to a Hostile World
by John Vawter

Written in 1998 by this discerning pastor, former seminary president, golfer, and golf ball hawker (see below!), this NavPress book is as current as today’s headlines—and needed now more than ever. In his chapter, “Establishing Circuit Breakers,” Vawter asks, “Why is it that so many people who claim to be followers of Jesus Christ live lives that are so offensive?”

And before you cheer, “Yes! A book I can give to some of my friends”—I’d encourage you to read Uncommon Graces prayerfully yourself. And keep a big mirror handy.

________________________________________
PODCAST (12 MINUTES)
• If you're a reader...continue reading!
• If you're a listener...enjoy this AI-generated podcast created by Google's NotebookLM. Listen to AI’s “review” of my review here (12 minutes). For more AI-generated "reviews" of my reviews, visit here. Note: you will need a Google account.
________________________________________

Vawter says that “Just as circuit breakers in our homes break the flow of electricity when there is a power surge or another electrical problem, personal circuit breakers are those people who God uses to break the flow of destructive behaviors in our lives.” He adds, “Each of us needs circuit breakfast in our lives. And God has called us to be circuit breakers in the lives of others.”

The author lists five reasons we need circuit breakers (I love the metaphor!):
#1. To help us look at ourselves.
#2. To help us see how our weaknesses cause us to behave. (You’ll appreciate his insights on the four social styles. Vawter is a “Driver”—and yes, that gets him in trouble sometimes!) I have no idea why that might be.
#3. To help us take responsibility for ourselves. (Read his wife’s funny poke!)
#4. To show us how we are hurting others. (Yikes! Read what his daughter and son told him.)
#5. To help us grow. (Read why a leader told him, “You honor the leader you have.” See the blurb below for A Tale of Three Kings.)

This chapter is meaty enough for weeks of reflection—and I haven’t even mentioned the author’s list of seven “uncommon graces.” (What seven would you list?) Vawter recommends these “simple courtesies of grace” to our hostile world: Gentleness, Attentiveness, Loyalty, Candor, Mercy, Kindness, and Repentance.

GENTLENESS. Vawter quotes a professional counselor: “Some of the smartest people who come to see me are the best liars. They pay money to sit there for sixty minutes and lie.” And read this:

“When ‘safe sins’ go unchallenged, something of a Christian fantasy religion is allowed to thrive—a religion that condemns alcohol and adultery, yet condones, say, arrogance and abrasiveness. There should be a support group in the church for those addicted to ‘safe sins’—an AA for the arrogant and the abrasive.”

ATTENTIVENESS. Read why a friend declined to speak at a conference—until the conference leaders changed their arrogant theological postures!

LOYALTY. “You’ve all heard about the Norwegian who loved his wife so much that he almost told her.”

CANDOR. “One college board chairman told an administrator, ‘I don’t want you going out and conducting any more conflict-resolution seminars. You haven’t resolved a single conflict in your own institution.’” (See also the HBR article on candor in the boardroom and the Peacemakers website.)

MERCY. “In contrast to the darkness that selfishness and insensitivity bring with them, mercy walks into a room and brightens everything.” (Enjoy this song.)

KINDNESS. The author quotes Charles L. Allen, “If we could read the secret history of our enemies, we should find in each man’s life sorrow and suffering enough to disarm all hostility.”

REPENTANCE. What about people who refuse to look in the mirror? Vawter mentions Hale Irwin’s comments on golfing great Jack Nicklaus. (Really interesting!) Then addressing those in the church who are rarely, if ever, repentant, Vawter writes, “But isn’t it true that far too many people who say they are followers of Christ who have to be hit over the head with a nine iron before they will admit the truth?”

And speaking of golf—after you look in the mirror at these uncommon graces—take a swing at another book by John Vawter, Anything for a Golf Ball: The Art of Finding Lost Golf Balls. While learning about “ball hawking” is laugh-out-loud funny, you’ll also find it redemptive. “Billy Graham [was] a ball hawker. He says it is a direct practical carryover from his life's spiritual mission ‘to seek and save that which is lost.’”

Uncommon Graces will preach! Whether you rotate the leadership (one person per week sharing one of the seven uncommon graces at staff meetings), or your church launches a sermon series—you’ll find treasure in every chapter:
• Dozens (maybe hundreds) of practical stories—punctuating the points.
• Memorable anecdotes including Football Coach Frosty Westering’s inspirational goal for an out-of-shape middle-aged man, who started out as “a one-tree man” and placed a tiny tree in his office every time he reached a new “tree” goal. (In six weeks, he became a 43-tree man.) Brilliant!
• In a project for Murdock Trust, the author collaborated on a phone survey to 420 people that asked, “What is the number-one quality you’re looking for in your pastor?” (The #1 response: “compassion.” What would #1 be now in 2024? Must-read chapter, “Building Community.”)
• Learn how “Living the Golden Rule” (Chapter 10), prompted frequent letters from custodians at other universities. See how Coach John Wooden’s UCLA basketball teams practiced the golden rule at their away games! Stunning.

FORE! In 2007, I was the fourth guy in a golf foursome in Palm Desert, Calif. I didn’t know the other golfers, but I mentioned a new Ken Blanchard book I had heard about. Everyone laughed and pointed to Bob Jewell, the marketing brains behind the book that also became a movie. Small world! Jewell gave me a copy of The Mulligan—Everyone Needs a Second Chance in Golf and in Life, by Wally Armstrong and Ken Blanchard. (Read my review. I named it Book #64 of 100 on my must-read list.)

Had The Mulligan been written before 1998, I’m sure John Vawter would have included it in Uncommon Graces. Over the years since Vawter and I were in seminary together, we met only once in 1986 at a Leadership Network retreat with Peter Drucker in Estes Park, Colo. (Read more about Peter Drucker here and click here for the memorable story Drucker shared.)

NO EAGLES! Just this month—38 years since connecting with John Vawter in person—we golfed together and I was able to thank him personally for writing this powerful and convicting book. And no…I’m not revealing my golf score, but I did lose (not find) two new golf balls in the water!

TO ORDER FROM AMAZON, click on the title for Uncommon Graces: Christlike Responses to a Hostile World, by John Vawter.

Your Weekly Staff Meeting Questions:

1) John Vawter quotes Harry Evans, former president of Trinity Seminary, who was asked by a denominational executive, “Evans, why does your board hate me?” Harry Evans responded, “I think it’s because they think you’re two-faced.” Yikes! QUESTION: Does being a “circuit breaker” for colleagues sometimes require a proverbial two-by-four—or even more?

2) Vawter writes, “Too often we duck such confrontations. We ‘enable’ our friends in their wrong behavior and attitudes in the name of mercy or tolerance. But mercy, tolerance, and enabling are distinct from each other. POP QUIZ! Define each word (answers: pages 165-166).

BONUS! For more on the power of grace, read my review of Grace Ambassador: Bringing Heaven to Earth, by John Jackson.

Mastering 100 Must-Read Books
Part 18: The Final Four

Book #97 of 100: A Tale of Three Kings

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #97 in Mastering 100 Must-Read Books.

A Tale of Three Kings:
A Study in Brokenness
by Gene Edwards

Books #97 through #100 spotlight “the final four” books in this recommended volume of 100 must-read books. My suggestion: give this book to someone who’s just been fired! (Really.)
• Read my review.
• Order from Amazon.
• Listen on Libro (1 hour, 42 minutes)
• Download the 100 Must-Read Books list (from John and Jason Pearson).

David complained to the Lord that King Saul was hardly God-honoring—so why should he honor and respect this tyrant king? Sound familiar? “Why did I get fired? My boss is the jerk, not me. Lord, this isn’t fair!”

Gene Edwards is a master storyteller and this classic unwraps the relationships between David, Saul and Absalom. His conclusions may astound you. It’s a great book to mention at your weekly staff meeting.

BONUS! Read why Bob Lonac has read this book three times!

Song #38 of 45: "Heart of Glass"

Listen to “Heart of Glass,” by Blondie, Song #38 of 45 in our blog series, Johnny Be Good. LOL! Our guest blogger, aka “Production Guy,” gets a little carried away on this blog—and seems to favor machinery over music.

Reminder: Guest bloggers invited! More info here.

Corporate Boards vs. Church Boards

“Perhaps the most important difference between corporate governance and church board leadership is the task of discernment.” That’s from Book #3 of 3, in the Transforming Church Boards series, by Dennis Baker, David C. Fisher, and John Vawter (also author of Uncommon Graces above). Read my review. And for more book reviews, visit the Pails in Comparison Blog.

12:20 PM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: AA, arrogance, dishonesty cult, John Pearson’s Buckets Blog, John Vawter, Uncommon Graces

November 1, 2024

Becoming a Future-Ready Church: 8 Shifts to Encourage and Empower the Next Generation of Leaders

Issue No. 626 of Your Weekly Staff Meeting spotlights eight major shifts for the “future-ready” church—and eight case studies. Brilliant! Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of Next Level Nonprofit.

“Most churches in North America have more in common with 1950 than with 2050.” The authors of Becoming a Future-Ready Church wonder if you’re more like Leave It to Beaver or Modern Family?

• If you're a reader...continue reading!
• If you're a listener...enjoy this AI-generated podcast created by Google's NotebookLM. Listen to AI’s “review” of my review here (12 minutes, 31 seconds). For more AI-generated "reviews" of my reviews, visit here.

Church 1950 or Church 2050?

Brilliant! Eight paradigm-crushing churches are spotlighted in this critical book for church leaders. And just imagine this: What if…your church on U.S. Election Day 2024 followed Mosaic Church’s example from 2020? “While tens of millions watched their broadcast news outlet of choice as the votes in the 2020 presidential election were being cast, Mosaic Church held a daytime Communion service in downtown Dayton, Ohio.”

I urge you and your local church leaders to read the powerful and hopeful message of this new book—and then discern next steps.

Becoming a Future-Ready Church:
8 Shifts to Encourage and Empower
the Next Generation of Leaders
by Daniel Yang, Adelle M. Banks, and Warren Bird
Oct. 22, 2024

The authors of this well-researched (and well fact-checked) book are prayerful, yet appropriately pushy! They write, “Most churches in North America have more in common with 1950 than with 2050.” (Gulp!)

Using a memorable “from this…to that” format, Yang, Banks, and Bird make the case for creating space for the next generation of church leaders—but, gratefully, they don’t pontificate for a one-size-fits-all methodology. But first, they urge you to pray and self-assess your current ministry:
• Are you still in the Leave It to Beaver era (1950s)?
• Or…the Modern Family era (2009-2020)?
• Or…something else?

The authors poke church leaders with eight dramatic “from this to that” shifts. Here are just three of the eight that tweaked my soul:

SHIFT: "From Church Refugees to Church as Refuge. Why True Hospitality Is Essential for Congregations to Thrive.” Each chapter lists a “dated” question (1950s maybe?) and a “better” question—plus the trend. Chapter 5:
• Dated Question: “How can we stay a ‘big happy family’ by reaching more people like us?”
• Better Question: “How can a culture of irresistible hospitality unify our congregation’s increasing diversity?”
• The Trend: “Mitigating division not by avoiding conflict but by creating truly hospitable places that allow people to be seen and heard.”

The authors address church conflicts and warn, “As society becomes more diverse, fracturing and splintering in churches will sadly become more common.” (“Pearson—I thought you said this was a ‘hopeful’ book?” It is. Keep reading. And by the way, you'll love reading Acts 16:15 in The Message.)

They add, “Every week in America, people who researchers call church refugees shuffle in and out of various congregations—sometimes discreetly but at times loudly (usually online by posting or blogging about it)—hoping to find a new spiritual safe house to rest and heal.”

What’s needed? The book highlights churches that seek to address conflict with “a more robust and practical theology of hospitality.” They add, “A culture of hospitality leads the church to be preoccupied with caring for people’s real needs more than curating its public image.” The case study on Mosaic Church in Beavercreek, Ohio, is both inspirational and instructive. (See more on boardroom hospitality here.)

Rosario “Roz” Picaro says his church models the 70/30 philosophy. “Seventy percent of what we say and do, you’re going to love, but you’re going to hate 30 percent. But your 30 percent is someone else’s 70 percent and vice versa.”

You’ll appreciate the graphic on page 104, based on co-author Daniel Yang’s church consulting work. He believes there are “four dynamics that people need to experience within a church.” Four V’s: Visibility, Voice, Value, and Volition. The descriptors for each are memorable and you will borrow them! Yards, Porches, Couches, and Tables. Read how the future-ready church must be competent in these “places and spaces” to effectively prepare for future conflict—because it will come.

SHIFT: “From Nuclear Families to Forged Families. Why Churches Need to Serve a Wider Range of Households.”
• Dated Question: “How can we get more people to volunteer so that we can strengthen ministry to the families in our church?”
• Better Question: “How can our church’s family ministries build health and increased capacity in people so that they can be more available to those who are lonely, struggling, or feeling that they don’t fit in?”

Discussing the “modern American family,” the authors note, “If there’s anything worth learning for churches from sitcoms such as Modern Family, the key takeaway is that they have been too myopic on the nuclear family for their ministry programming.”

Each chapter includes a “One Degree of Change” self-assessment with five to seven questions to prompt leadership conversations on the big shifts, “from this to that.” With five response options (Strongly Disagree to Strongly Agree), I immediately pictured church leaders wresting with these questions in a series of robust leadership meetings (with strong coffee, of course).

OOPS! If you’re flying from Seattle to Madrid, and you’re one degree off—you’ll end up in the Sahara Desert!

Why “one degree of change?” Heed the authors’ wake-up call! “When you’re traveling somewhere, if you’re off course by just one degree, after a mile you’ll miss your target by 92.2 feet. On a long journey, that difference will take you to a different city! Suppose you’re flying from Seattle, Washington, to Madrid, Spain. If your flight path is off by just one degree, you’ll end up instead in the middle of Africa’s Sahara Desert!”

Here's the good news: “That one degree of change can also move you in the direction you should have been heading in the first place.” (Pastors: this will preach!)

SHIFT: “From Physical Only to Healthy Hybrid. Why More Church Life Will Happen Virtually.”
• Dated Question: “How do we do in-person church better so that people will want to spend less time online?”
• Better Question: “How can we discern God’s work everywhere people spend time, especially in the growing digital world?”
• The Trend: “Embracing technology not by valuing its convenience but by pioneering spaces for Christ to be worshipped and proclaimed.”

Don’t skip Chapter 8! COVID maximized online church—and some folks are still viewing services in their Sunday morning PJs. Good thing or bad thing? The authors will challenge your preconceived notions (maybe your 1950 notions?) with a deep dive section, “Is Digital Ministry a Theological Advancement?” (When is the last time you thought about technology and the incarnation?)

Here's the first agree/disagree statement in the ”One Degree of Change” section: “Today’s exploding world of digital media is likely to be as world-changing as the impact of the printing press or the shift from agrarian life to urban life.” (If you’ve checked out the AI-generated podcasts I’ve created recently—you’ll have to join me in checking the “Strongly Agree” box.)

The case study is eye-opening! Read about Imagine Church in Gilbert, Ariz., “A Digital Congregation Creates Onscreen Face-to-Face Community.” The co-lead pastors, Janae and Justin Klatt, are leading what one researcher calls “a digital church using a digital-micro strategy as their primary gathering.” Learn why they’ve found that a “Brady Bunch” size (nine boxes/people on the screen) is optimal for a digital “community.”

Oh, my…there is so much more meat in this important book. I’m praying that hundreds and hundreds of astute and discerning “Leaders Are Readers Champions" will generously order this book for their pastors and elders. Imagine this scenario: a pastor prays, “Lord, what’s next for our congregation?” And then Amazon arrives with this powerful book!

When you read this book, be sure to note:
• “Why the future is birthing a new apologetic” in the shift, “From Mind to Soul.” Listen on Libro to the first three minutes of this chapter. (And read my review of Faith for the Curious.)
• The shift “From Attendance to Attachment” (Why church membership is losing its appeal and what’s replacing it.)
• Why “shaming a generation for being less religious is a surefire way to create greater disaffiliation and hostility toward the church.”
• The summary on page 200, “Eight Shifts to Start Becoming a Future-Ready Church,” with eight “dated” questions and eight “better” questions. (And thanks to the publisher, Zondervan, for granting fee-free reprints of this page. Generous!)

AND THIS:
• In the shift “From Racial Tension to Community Blessing,” see the very helpful list (pages 145-146) of 12 “church diversity” terms and their meaning. (Example: the difference between a “Multiracial Church” and a “Multiethnic Church.”)
• Why wise church leaders “will follow the model of those who led God’s people in the past, ‘who had understanding of the times, to know what Israel ought to do’ (1 Chron. 12:32).”
• And—so helpful—a “Scripture Index” (2+ pages) with verses referenced in the book from 28 books of the Bible.
• And this “blunt” question: “Will the young people in your church, when given the reins at the proper time, want and be able to lead what you’re passing on to them?”

This book has already made the cut for my Top-10 books of 2024.

TO ORDER FROM AMAZON, click on the title for Becoming a Future-Ready Church: 8 Shifts to Encourage and Empower the Next Generation of Leaders, by Daniel Yang, Adelle M. Banks, and Warren Bird. Listen on Libro (5 hours, 41 minutes).

Your Weekly Staff Meeting Questions:

1) Co-author Warren Bird is also the editor of Wisdom from Lyle E. Schaller: The Elder Statesman of Church Leadership (read my review). Schaller noted that when changes are made when following a long-term leader, “A common result of this changing of the guard is the creating of the AAOEL group. ...The initials of this informal, ad hoc, unrecognized group stand for alienated, angry, older ex-leaders.” Who should read this book?

2) Warren Bird and William Vanderbloemen, co-authors of NEXT: Pastoral Succession That Works, begin their book with this profound alert: “Every pastor is an interim pastor.” Read more on succession in the ECFA Governance Toolbox Series No. 4, “Succession Planning: 11 Principles for Successful Successions.” If our pastor (or CEO) were to be hit by the proverbial bus, what’s our succession plan? (Note: See also my review of Vanderbloemen’s new workbook for Be the Unicorn.)

3) Warren Bird and Elmer Towns will prompt about 21 LOLs if you read their piece, "When the Horse Is Dead, Dismount,” from their book, Into the Future: Turning Today’s Church Trends Into Tomorrow’s Opportunities. Download the one-pager from the Results Bucket. My favorite: “Promote the dead horse to a supervisory position.” What’s your favorite response to a dead horse (program)?

Mastering 100 Must-Read Books
Part 17: “Nonprofit” Is a Tax Designation, Not a Management Philosophy!

Book #96 of 100: The 80/20 Principle

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #96 in Mastering 100 Must-Read Books.

The 80/20 Principle:
The Secret to Achieving More With Less
by Richard Koch

Books #92 through #96 spotlight five helpful books for nonprofit CEOs, senior staff, and board members. In 2008, Richard Koch wrote a new and updated edition of his 10-year-old business classic. Will you read it—or delegate the reading to a team member?
• Read my review.
• Order from Amazon.
• Download the 100 Must-Read Books list (from John and Jason Pearson).

The 80/20 principle is all around us:
• 20 percent of your donors give 80 percent of the budget
• 80 percent of your sales come from 20 percent of your customers
• One-fifth of your time (equivalent to one day a week) produces 80 percent of your important work
• 80 percent of your people problems come from 20 percent of your staff!
• 20 percent of your volunteers do 80 percent of the work
And how about your wardrobe—you likely wear 20 percent of your clothes about 80 percent of the time, right?

BONUS BOOK!
Just published on Oct. 8, 2024, check out 80/20 Daily: Your Day-by-Day Guide to Happier, Healthier, Wealthier, and More Successful Living Using the 80/20 Principle, by Richard Koch.
• Order from Amazon.
• Listen on Libro (11 hours, 58 minutes)

Song #37 of 45: “(The Angels Wanna Wear My) Red Shoes”

Listen to “(The Angels Wanna Wear My) Red Shoes,” sung by Elvis Costello, Song #37 of 45 in our blog series, Johnny Be Good. Costello wrote this song in just 10 minutes!

Reminder: Guest bloggers invited! More info here.

5-Star Workbook on 12 Leadership Habits!

As I paged through this beautifully designed WORKBOOK, a follow-up to the Be the Unicorn book by William Vanderbloemen, I had this overpowering urge to organize a discussion group! You'll love it—including the free assessment on the "12 Data-Driven Habits that Separate the Best Leaders From the Rest." Read my review. And for more book reviews, visit the Pails in Comparison Blog.

02:45 AM in Your Weekly Staff Meeting | Permalink | Comments (0)

Tags: Adelle M. Banks, Daniel Yang, Future-Ready Church, John Pearson’s Buckets Blog, Warren Bird

October 24, 2024

Next Level Nonprofit: Build A Dream Team + Increase Lasting Impact

Issue No. 625 of Your Weekly Staff Meeting warns you that Next Level Nonprofit might create some angst initially—but it will be well worth the read. Plus, click here to see book recommendations in all 20 management buckets (core competencies), and click here for more book reviews. Also, read my short reviews of four leadership books and my favorite niche chapters. BONUS! Read Skye Matlock’s color commentary on “Deacon Blues,” by Steely Dan.

Reading Next Level Nonprofit prompted me to rethink my Top-20 books of all time. This is a MUST-READ. Tell me what you think!

• If you're a reader...continue reading!
• If you're a listener...enjoy this AI-generated podcast created by Google's NotebookLM. Listen to AI’s “review” of my review here (13 minutes, 57 seconds). For more AI-generated "reviews" of my reviews, visit here.

Warning! This 20-Question Assessment Might Be Risky!

When our son, Jason, and I published Mastering 100 Must-Read Books in 2022, today’s book had not yet been written—so now in 2024, we have a problem. Should we edit the title so it reads “Mastering 101 Must-Read Books?” Or…maybe I’ll go out on a limb here and add it to my Top-20 book recommendations (see Resource 5.2). Either way…if you understand the power and the importance of nonprofit organizations, this is a must-read:

Next Level Nonprofit:
Build A Dream Team + Increase Lasting Impact
by Chris Lambert (June 2, 2023)

This book is a complete package—and packed with practical next steps. How practical? The author recommends you ask your “Direct Supports” (his term for “direct reports”) this question from Kim Scott, “What could I do or stop doing that would make it easier to work with me.” (Warning! Don’t ask this question at home!)

You’ll find even more gut-checks in this compact book—including a 20-question organizational assessment. (Warning to all inflated egos.) For each question, rank where you are as a team on a scale of 1 to 5:
1 = Yea, we really need help on that.
2 = We’re not good at this one.
3 = It could go either way.
4 = We’re doin’ pretty good on this one.
5 = We are rockin’ this!

Go ahead—rank your organization:
• Q6. “Everyone in our organization knows the most important things we need to accomplish over the next quarter to be on track to achieve our one-year goals.”
• Q7. “Every team member has access to a simplified version of our storytelling strategy, and they understand how we are communicating with our core audience(s).”
• Q9. “We are excellent at attracting and retaining the most talented team members.”

Are you gutsy enough to answer all 20 questions in this organizational assessment? If so, click here—and good luck!

I could have—and would have—used this brilliant book in my nonprofit leadership years and also in my consulting/coaching years—had it been written back then. Now today? My best suggestion: order enough copies for your “direct supports” and your board chair.

The “operating system” is organized into four complementary components:
1. Team Unity
2. Compelling Vision
3. Right Strategy
4. Disciplined Execution

I confess. I read Chapter 10 in the “Disciplined Execution” section first. “The Weekly” aligns beautifully with this eNews and my Meetings Bucket—and Lambert gives away the store revealing how he and his leadership team conduct purposeful weekly meetings. They are evangelists for weekly meetings. (Preach it, friends!)

“The Weekly is the backbone of implementing the Next Level Nonprofit system,” Lambert writes. “We created the term ‘The Weekly’ for this critical, 90-minute meeting with your Executive Leadership Team, because it MUST take place on the same day and time every single week. Every leader must be present, without any distractions (no emailing, texting, or doing other work during The Weekly). Always start on time. Always end on time. As the expression goes, ‘Early is on time, on time is late, and late is unacceptable!’”

With a nod to Patrick Lencioni’s Death by Meeting wisdom, the Next Level Nonprofit system details how to conduct weekly, quarterly, and yearly meetings and off-sites, plus info on leveraging “The State of the Organization Gatherings.” (You do all this, right?) Here’s their 10-minute video detailing the agenda for the 90-minute weekly meeting:

View this 10-minute video on “How to Run the Weekly” and learn how key team members describe each segment (and the time allotted): Highs & Lows, Focus Time, Scoreboard Review, The W3s (What, Who, When), Quarterly Priorities, Opportunities/Next Steps, and Wrap-Up.

Lambert suggests you use the final five minutes of your 90-minute weekly meeting to summarize three things:
• Recap the W3s (What, Who, When)
• What info needs to leave the room?
• How did we do as a team today?

That last question reminded me of the short feedback exercise I learned from a client a few years back, “Five-Finger Feedback.” See Tool #4 in ECFA Tools and Templates for Effective Board Governance: Time-Saving Solutions for Your Board.

ORGANIZATIONAL OPERATING SYSTEM. When you read Lambert’s story, you’ll discover that—like many inexperienced CEOs—he couldn’t keep up with the needs and the growth of Life Remodeled, the nonprofit he founded in 2010 in Detroit. He intuitively knew he needed an “organizational operating system”—but one designed for nonprofits. Thus—Next Level Nonprofit was born (the book and consulting) with three audiences in mind:
• Nonprofit leaders
• Future nonprofit founders
• Generous givers and raving fans of nonprofits

When other nonprofit leaders asked Lambert about his “secret sauce”—how Life Remodeled had grown from 2010 to overseeing more than $43.5 million invested in Detroit neighborhoods between 2014-2022—he realized there was an opportunity and a responsibility to share the applicable principles of his “operating system.” (View his 2015 TEDx Talk here and a recent interview here.)

This book is so, so encouraging. It will give you hope! With little background for taking on a massive and ongoing project in Detroit, Chris Lambert launched Life Remodeled after serving as a community organizer in Liberia, and pastoring a church in Detroit. He writes, “…at the time, our church had only $8,000 in the bank, fewer than 200 members, and no connections to people of influence.”

Lambert's faith journey is remarkable and he enjoys telling colleagues: “I intentionally founded Life Remodeled as a non-religious organization; however, as a person of deep faith, my first response is usually to give all the credit to God. When this response is met with eye rolls or follow-up questions, I share about our ‘no-so-secret sauce.’” (He then talks about their organizational operating system—specifically designed for a nonprofit.)

I urge you to buy at least five copies of this book—to go deeper on:
• Why Lambert uses a “3 strikes” approach with team members. (And speaking of strikes, Go Dodgers!)
• Why many 360 review attempts fail miserably (Hint: lack of humility at the senior team level).
• The 38 questions on the Annual 360 CEO Review! (Warning! Will your CEO dare share this with your board and staff?)
• “For Coaches and Direct Supports, I stand by the principle of praising publicly and critiquing privately. The only exception to this rule are the CEO and COO.” Read why he urges all team members to give him “constructive criticism on the spot”—even when others are in the room. (I warned you, right?!)
• (Did I mention he gives away the store?) See pages 88-89 for a sample job description for their Chief Development Officer.
• Core Value Trophy. Read how Lambert keeps core values top-of-mind with quarterly awards to team members, nominated by the senior team, demonstrating—with a compelling story—how that team member exhibited the core value.
• Book-of-the-Quarter. Imagine—a team that values reading and listening to that quarter’s assigned book. They do this! (Some awards include $50 Amazon gift cards.)
• Ideal Balance of Affirmation and Challenge. See the 2x2 on page 101: High and Low Affirmation and High and Low Challenge. The “high/high” is labeled, “Thriving Culture.” But maybe…your people are in the “Stressed Culture” quadrant?
• Hoopla! Bucket. I thought I had already included all the good ideas in my Hoopla! Bucket. I was wrong! Lambert lists six fabulous ideas in the section, “Trust-Building Activities.” My new favorite: “The Book About Me.”

“You are supernaturally informed
that you’re going to die in the next 24 hours, and you’re given the opportunity to come up with the title of a book that will be written about your life. What do you want the title of this book to be, and how do you want the Amazon description to read?”

ONE OR TWO PAGES?
• 2-Page Strategy Document. David Schmidt, my consultant friend, mentored me on the power of a one-page strategic plan placement. Chris Lambert prefers two pages and I’ll allow that (as if he needs my ok!). See Chapter 8, for his page one, “Where Are We Going?” and view his strategy document here, including his page two, “How Do We Get There?”

What else do I love about this book? The alignment. Next Level Nonprofit aligns beautifully with the business literature and gurus—but also adapts that wisdom to the in-the-trenches messy world of nonprofits. You’ll appreciate numerous references to Jim Collins, SMART Goals, the priority of execution, Lencioni’s work, organizational charts, Scaling Up, and The Power of Moments.

Listen to the final chapter, “Conclusion” (3 minutes, 44 seconds), on Libro. And remember—I warned you!

TO ORDER FROM AMAZON, click on the title for Next Level Nonprofit: Build A Dream Team + Increase Lasting Impact, by Chris Lambert. Listen on Libro (4 hours, 9 minutes). And thanks to the author for sending me a review copy.

Your Weekly Staff Meeting Questions:

One of the 20 questions in the Next Level Nonprofit assessment includes three sub-questions. Rank each on a scale of 1 to 5 (5 is high): “If I asked everyone in our organization these three simple questions, I would receive nearly the same responses from each team member.”
#1. What does our organization do?
#2. Why do we do it?
#3. How do we do it?

Mastering 100 Must-Read Books
Part 17: “Nonprofit” Is a Tax Designation, Not a Management Philosophy!

Book #95 of 100: Managing Transitions

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by spotlighting Book #95 in Mastering 100 Must-Read Books.

Managing Transitions:
Making the Most of Change
by William Bridges

Books #92 through #96 spotlight five helpful books for nonprofit CEOs, senior staff, and board members. When this book was first published in 1991, it was recognized as the definitive guide to dealing with change. Now one million books sold later, it still holds that position. If it’s not in your organization’s resource library, it should be.
• Read my review.
• Order from Amazon.
• Listen on Libro (6 hours, 15 minutes)
• Download the 100 Must-Read Books list (from John and Jason Pearson).

William Bridges identifies three critical steps in managing transitions. Step 2: Enter the neutral zone (the no man’s land between the old reality and the new). Some will abort in this zone, not wanting the pain. But it’s also the place where creativity, renewal and development will often occur. “The neutral zone is thus a dangerous and opportune place, and it is the very core of the transition process.”

Song #36 of 45: “Deacon Blues”

Listen to “Deacon Blues,” by Steely Dan, Song #36 of 45 in our blog series, Johnny Be Good. Learn how guest blogger Skye Matlock discovered the song while listening to Rolling Stone’s “500 Greatest Albums of All Time.”

Reminder: Guest bloggers invited! More info here.

Really! Pearson Did a Podcast (kinda)!

This is crazy! I fed my review of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, into Google’s new “podcaster maker” (my term)—and this 10-minute podcast popped out. Must-listen! (Or must-read!) And for more book reviews, visit the Pails in Comparison Blog.